JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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seamless & effective software
What do you like best about the product?
Easier user & device management, most effective way to have RBAC. can complete the onboarding & exit flows in short span
What do you dislike about the product?
It supports most of the use cases but still there are many opensource tools/browsers that are widely used in industry for which jumpcloud doesn't have documented support.
What problems is the product solving and how is that benefiting you?
Jumpcloud has replaced the dependency of multiple tools and complex work flows and it provides the best way to provision the access to anything in the organisation.
Jumpcloud is the perfect solution for small startups
What do you like best about the product?
We use JumpCloud is used on a daily basis, especially for user management, access requests, and device monitoring. It's a central part of our IT operations, especially during onboarding and offboarding processes or when rolling out policy updates.
You can say it's an all in one platform where you can have IdP, Password Manager, MDM all in one place.
Their customer support is fast and helpful, they keep you updated all the time.
Implementations and integrations can be frustrating sometimes since there are some limitations especially in IdM.
You can say it's an all in one platform where you can have IdP, Password Manager, MDM all in one place.
Their customer support is fast and helpful, they keep you updated all the time.
Implementations and integrations can be frustrating sometimes since there are some limitations especially in IdM.
What do you dislike about the product?
UI/UX is a bit messy in my opinion, it can be simpler or organized better and that would make the daily less frustrating.
Supporting more SaaS applications for SSO and SCIM integration would be amazing. Even why I know they're working on that and adding new ones frequently.
Supporting more SaaS applications for SSO and SCIM integration would be amazing. Even why I know they're working on that and adding new ones frequently.
What problems is the product solving and how is that benefiting you?
JumpCloud's made our lives a lot easier by helping us centralize user and device management without needing an on-prem Active Directory. Before, onboarding and offboarding meant a bunch of manual steps, which wasn’t just time consuming, it also left a lot of room for human error. Now we’ve got it hooked into BambooHR with a custom integration, so users are created or suspended automatically, which saves us tons of time.
One of the biggest wins has been using SCIM to manage access and licenses across our SaaS tools. Instead of jumping into each app to add or remove people, it’s all handled from one place. It’s also been super helpful for enforcing policies and managing devices across macOS, especially with people working remotely. Overall, it just gives us more control and frees us up to focus on bigger projects instead of repetitive admin stuff.
One of the biggest wins has been using SCIM to manage access and licenses across our SaaS tools. Instead of jumping into each app to add or remove people, it’s all handled from one place. It’s also been super helpful for enforcing policies and managing devices across macOS, especially with people working remotely. Overall, it just gives us more control and frees us up to focus on bigger projects instead of repetitive admin stuff.
Great Product
What do you like best about the product?
Easy to navigate, great customer service. We have happily used it for years
What do you dislike about the product?
We haven't had any issues with this product
What problems is the product solving and how is that benefiting you?
We user it for device management across all our softwares and it saves us a lot of time!
Jumpcloud for IT monitoring.
What do you like best about the product?
Jumpcloud assists system administrators in monitoring users' daily activities on their devices. One of the main advantages of Jumpcloud is that it enables IT administrators to check whether users and their devices are active during office hours.
What do you dislike about the product?
The main thing i don't like about Jumpcloud is it provides sudo priviliges to the account which i haven't given permission to. Other than that Jumpcloud is effective to use.
What problems is the product solving and how is that benefiting you?
Business problem that jumpcloud is helping me is to protect the data of our customers. Customer are satisfied that we use jumpcloud for our security control.
Its amazing tool for IT pros
What do you like best about the product?
The ammount of feature andintegrations is has a tool is amazing. You can do all the needed tasks as an IT in there
What do you dislike about the product?
Maybe pricing and more support to some linux versions would be great to have.
What problems is the product solving and how is that benefiting you?
MDM, we had some troubles with other MDM softwares and jumpcloud is the best for our mixed OS environment
Experience with jumpcloud
What do you like best about the product?
The MDM tool is convenient for us, as it allows us to manage app updates even when devices are in remote locations and unattended.
What do you dislike about the product?
I noticed that there isn't a quick chat support feature available. For minor questions, we have to send them an email, which can be inconvenient. It would be much better if a chat option were provided.
What problems is the product solving and how is that benefiting you?
App updates through MDM and control over the device.
Good tool with a good service team
What do you like best about the product?
Good service team that goes into the weeds
What do you dislike about the product?
Integrations are not as straightforward as they seem
What problems is the product solving and how is that benefiting you?
MDM for remote staff members
JumpCloud has rich features
What do you like best about the product?
Two factor authentication, device strategy issuance
It's relatively easy to get started and the agent installation is also convenient，If there are any issues that require technical support, the response speed for creating cases is also acceptable
It's relatively easy to get started and the agent installation is also convenient，If there are any issues that require technical support, the response speed for creating cases is also acceptable
What do you dislike about the product?
It would be even better if it could support the issuance of policies for Home version computers
What problems is the product solving and how is that benefiting you?
Solved directory services, MFA authentication, security compliance, and policy issuance
its a smooth experience in onboarding jump cloud
What do you like best about the product?
It stands out by combining identity, device, and access management in a single platform, making it especially attractive to IT teams managing hybrid or cloud-first infrastructures.
What do you dislike about the product?
Limited advanced MDM (esp. Android)
Limited prebuilt reports and dashboards
Limited prebuilt reports and dashboards
What problems is the product solving and how is that benefiting you?
cloud-native identity and device management platform
A Robust MDM Solution
What do you like best about the product?
What I like most about the JumpCloud is much it simplify the life of IT teams. That's why it's the best solution for organizations looking for a MDM solution. Already having a lot of features and adding new ones time to time, the list of features growing everyday. Even after so much to offer it is still so easy to implement and manage. You can integrate everything from SSO Apps to Device integrations, from IAM to SaaS management it's all you want to make your life easy.
What do you dislike about the product?
1. Patch management could have been batter.
What problems is the product solving and how is that benefiting you?
Making life easier with MDM
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