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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,696 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Navneet .

Best tool of using in Ease to use

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
IT's very simple to use, and we only need 2 months to deploy in each system and conduct daily meeting with jumpcloud support team. jumpcloud have lots of features.
What do you dislike about the product?
Some times issues with mac agent, but over all good.
What problems is the product solving and how is that benefiting you?
may policies we applied with using jump cloud like encryption and password policy and wallpaper change and using jump cloud we support my team using remote support option it's very helpful for every person in IT. user to device to bind and then applied different types as we required.


    Nurain Sarina Y.

Reviewing regarding JumpCloud User Experience

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
Single Sign-On, easy manage to all users, device and SSO in one Portal
What do you dislike about the product?
Android interface just not provide enough information to do the troubleshooting
What problems is the product solving and how is that benefiting you?
all SSO login using the same password. We also can remove Active Directory in future


    Information Technology and Services

Ease of use, user friendly and I like the simplicity. Great UI also.

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
Great for Identity and access management
What do you dislike about the product?
Not sure i have one for now, it’s been great so far
What problems is the product solving and how is that benefiting you?
Having to manage devices and users in a central location.


    Information Technology and Services

A perfect cloud directory platform to replace the Windows AD

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the JumpCloud Dashboard. It was easy to use and had a great UI.
It was more easy to do user directory management by using the JumpCloud instead of Windows AD. Agent installation and policies are easy to configure and implement. As for the SSO integration, it had a lots of available configuration application template and you also can do the custom configuration. JumpCloud support was a top tier!
What do you dislike about the product?
The downsides of the JumpCloud for me are the MDM management for the Android Devices. There are not much report that I can produce within the JumpCloud admin portal for the Android devices. The report produce for Windows and MacOS are much better compare to Android devices.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user management for me. I just need to manage and configure user account using one single dashboard. The unified endpoint management really solve the users complexity problems. They now can just use one single password for their devices, email and also Teams. Beside that , they also can reset their on password. It simply reduce my workload and users complaint.


    Jorge J.

Good MDM solution with many other features

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Bundle of features that you can sign and apply to the organization
What do you dislike about the product?
Lack of Dashboards and functions are usually commited with missing basic solutions
What problems is the product solving and how is that benefiting you?
User and device management


    Ely C.

JumpCloud with features for centrelized identity management with single sign-on

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
It offers good features that allow us to have everything at hand to manage access to identities, execute scripts, and manage user directory numbers. I also like the automation of user cycles and the management of mobile devices, and finally, the support team is always available.
What do you dislike about the product?
I dont like that Ive had some issues with reporting and device management.
What problems is the product solving and how is that benefiting you?
This software called JumpCloud is ideal, it solves many problems, especially in individual access management, unified endpoints, and cloud directory services. It is excellent for obtaining single access to different resources and managing users and devices with great ease.


    Information Technology and Services

JumpCloud SSO is very functional

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
User Directory, Device Monitoring, SSO Application, OS Patching Policies
What do you dislike about the product?
Android Interface that did not give me enough information
What problems is the product solving and how is that benefiting you?
SSO Application. Using One password for all application


    sakshi t.

Jumpcloud best software to manage and control devices

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
IT's password policy and way of managing software and use to command section.
What do you dislike about the product?
it's nothing to dislike best in use. love it.
What problems is the product solving and how is that benefiting you?
IT's remote support is best and easy to access and many feature in remote support 3 types of support available and we applied different different type of policy applies on system according to requirement .


    Investment Banking

It has been good and intuitive

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
I really like that JumpCloud simplifies user and device management in a single platform. The ability to manage identities, enforce security policies, and control access across different environments (Windows, Mac, Linux) is super convenient. Also, the integration with various apps and SSO support makes authentication seamless. Plus, the UI is clean and easy to navigate.
What do you dislike about the product?
The UI can feel slow at times, and some integrations lack flexibility. Also, troubleshooting errors isn’t always straightforward.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user and device management, enhances security with SSO and MFA, and reduces the need for on-prem directories. It saves time and improves access control.


    Computer Software

Solid directory services and workstation management for mixed PC/Apple environments.

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
We purchased JumpCloud because we needed a single solution to work worldwide in an environment that was 80/20 PCs to Macs. It manages both better than competing solutions.
What do you dislike about the product?
JumpCloud keeps adding features and increasing the cost per user. It would be better if we could not pay for features we don't use.
What problems is the product solving and how is that benefiting you?
If I used Azure AD, I'd still need a product like Jamf to managed my Macs. Even though it's gotten more expensive over the years, it's still cost competitive with other (multi-product) solutions.