JumpCloud
JumpCloud, Inc.External reviews
3,696 reviews
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Easy to use and very versatile
What do you like best about the product?
JumpCloud is extremely easy to use and sync with Google Workspace. It is a great product for a small team to use to manage different devices (Windows, Mac, and Linux) under one platform. The MDM management is also really good. Another great thing about JumpCloud is the available resources. They have a great knowledgebase, and a dedicated training site with many tutorials.
What do you dislike about the product?
In my use case, I do not have anything that I really dislike about JumpCloud.
What problems is the product solving and how is that benefiting you?
The biggest problems that JumpCloud is solving for me are MDM and IDP. Prior to the implementation of JumpCloud, it was extremely difficult to manage all devices in the organiztion due to remote and traveling employees.
Jumpcloud keeps organizations aligned
What do you like best about the product?
The simple fact that with Jumpcloud, there are simple ways to manage and organize company directories, workflows, rules, federation and is seamless
What do you dislike about the product?
perhaps, not a dislike but i would love to see additional features, such as DLP content detectors that can be customizable
What problems is the product solving and how is that benefiting you?
IAM is huge, and the simple fact to garantee a single idendity and the connectors that allow a smooth transition benefits the work done
JumpCloud's abilities are super broad! But when it comes to the nitty-gritty, it lacks a little
What do you like best about the product?
I love that JumpCloud supports MANY different operating systems in (1) place.
What do you dislike about the product?
I dislike that their management is kinda flakey. From MDM unenrollments to service accounts that stop working on macOS, their quality is right around 85%. I wish it was closer to 95%.
What problems is the product solving and how is that benefiting you?
User-wise, JumpCloud syncs Users' passwords across all Devices they're bound to. It also syncs their password for their Google productivity suite.
Device-wise, JumpCloud lets us remote-in to our Devices. It also lets us push out Policies that are needed for things like connecting to our Wi-Fi.
Device-wise, JumpCloud lets us remote-in to our Devices. It also lets us push out Policies that are needed for things like connecting to our Wi-Fi.
Perfect growing platform
What do you like best about the product?
I love the way that Jumpcloud ir orgnized and it is easy to use, we have manners to create shortcuts and also SSOs, this improve the way that we have security on software and we can rely on company safity links to use. The documentation about integration is very accurate and the customer support is always there to help. I am now on implementation phase of JumpCloud Password Manager and I am loving the whole process. I am trying to improve the frequency of use in my company I think the best way to keep security it is to use JumpCloud every day.
What do you dislike about the product?
I do not have anything bad to say about Jumpcloud but I will leave here some things that you guys can use to enhance the use from all people.
The first suggestion is to create a way to set a standard password to all new users that enters in the company.
The second suggestion is to create the possiblitie to add tabs on users profiles, for example:between "All Applications" tabs and "Favorites" it would be awesome if we could create new tabs there
The first suggestion is to create a way to set a standard password to all new users that enters in the company.
The second suggestion is to create the possiblitie to add tabs on users profiles, for example:between "All Applications" tabs and "Favorites" it would be awesome if we could create new tabs there
What problems is the product solving and how is that benefiting you?
Security and approved softwares from my company. I have always dreamed about to have an application that could get together all the softwares that we use and exclude users from enter on a fake website for example.
Many technical problems
What do you like best about the product?
Ease of use possibly, although the technical problems are complex.
What do you dislike about the product?
It has major performance issues on Mac
What problems is the product solving and how is that benefiting you?
The agent's performance is not the best.
Good all-in-one identity/SSO and MDM platform
What do you like best about the product?
Fairly easy to adminstrate permissions across the organization.
Flexibility provided through APIs offered.
Flexibility provided through APIs offered.
What do you dislike about the product?
Troubleshooting access issues is sometimes challenging.
What problems is the product solving and how is that benefiting you?
Single identity platform to manage user access across a number of platforms.
An excellent one-stop-shop for organizational compliance
What do you like best about the product?
It gives you all the necessary tools for organizational compliance and security management. Small features that are missing are easily extendable via the API. Also customer successs team and support are top notch. Very easy and straightforward integration.
What do you dislike about the product?
This is more of a minor gripe, than dislike, since it can be overcome with custom integrations, but most integrations for centralized management if built-in require largest/ enterprise subscriptions on the side of integrated products. For example github requires enterprise subscription to be able to propagate users automatically.
What problems is the product solving and how is that benefiting you?
Almost all of the aspects of being ISO 27001 compliant.
Management and Authentication of users on Windows and MacOS devices
What do you like best about the product?
JumpCloud is integratable with MacOS and Windows devices. Can be used to authenticate your users before logging into their devices. Can be used as a Active Directory as well which connects to other major cloud services like AWS, Azure and GCP. Reaching out to Customer support is easy and quick.
What do you dislike about the product?
Need more intergratability with managing Linux devices. Sometimes users face authentication issues whilst logging into their account with JumpCloud, the process needs to be refined for efficiency.
What problems is the product solving and how is that benefiting you?
Managing Mac and Windows devices. Makes it easier to enroll these devices and manage them to ensure only authenticated users are logging in.
Power of managing most of my Apps, Users and Integrations at one single place, JumpCloud!
What do you like best about the product?
SSO Integrations,
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
What do you dislike about the product?
JumpCloud password manager is missing some functionality, sometimes it doesn't recognize the new site I am visiting that needs the new password to store
What problems is the product solving and how is that benefiting you?
Managing Users, Apps and Devices at one place
Reliable SSO and IDP management system jumpcloud
What do you like best about the product?
we are using jumpcloud as SSO and IDP for most of our application.s Its fast and reliable. Easy to integrate with any third party application. Easy to manage users and groups and their accesses. Endpoint system management is also very much easy. Overall, its good.
What do you dislike about the product?
sometimes third party device authentication does not work as expected. have to retry multiple times.
What problems is the product solving and how is that benefiting you?
Identity and access management. by creating groups according to business units and adding respectives users to those groups. This way we can control access to the resouces using jumpcloud.
We can easily integrate our third party applications such as jenkins, to use SSO and sign into the applications.
We can easily integrate our third party applications such as jenkins, to use SSO and sign into the applications.
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