JumpCloud
JumpCloud, Inc.External reviews
3,696 reviews
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JumpCloud Simple and powerful
What do you like best about the product?
I like the simplicity of combining several everyday tools into a single tool.
What do you dislike about the product?
he password tool needs to evolve further, for example:
Have the option to save the same password in several shared folders.
Have the option to send a password via link, protected with a password or with email + mfa.
Have the option to save the same password in several shared folders.
Have the option to send a password via link, protected with a password or with email + mfa.
What problems is the product solving and how is that benefiting you?
single user management and SSO in a single tool
Great product
What do you like best about the product?
Being a totally cloud based organization the authentication and identity control I receive with JumpCloud ensures network security. The policies, as well as the SSO options make it easier for my users, and more secure overall!
What do you dislike about the product?
Bundle pricing: I wish they had ala carte pricing for only the parts I need.
What problems is the product solving and how is that benefiting you?
Security, identity, and ease of use of multiple online applications (SSO)
JumpCloud Cloud Directory Features
What do you like best about the product?
Ease to intergrate with Existing Directories (Microsoft and Cloud Directories)
Got very good customer Support for quires
Device Management has bundle of feature includes Code Execution, Remote Login, etc.
User authentication implementation was ease with SSO
Got very good customer Support for quires
Device Management has bundle of feature includes Code Execution, Remote Login, etc.
User authentication implementation was ease with SSO
What do you dislike about the product?
Some cases JumpCloud Password management application take more time to sync. Which is hard to relay and wait.
What problems is the product solving and how is that benefiting you?
User Management across variour products
Good platform... when it works
What do you like best about the product?
I have a heterogeneous environment, with Windows, Mac, and Linux users. JumpCloud is one of the few platforms that (in theory) supports every operating system.
What do you dislike about the product?
The platform is buggy and support is awful! Their first tier support seems to be based largely in India and work Indian hours. That's not great for folks in the Western Hemisphere. Then, after reporting bugs in the platform with steps to reproduce each issue, you still only have about a 50/50 chance of those bugs getting fixed.
What problems is the product solving and how is that benefiting you?
MDM is required in order to pass a SOC2 audit, so JumpCloud MDM checks that box.
Best solution for Enterprise IT
What do you like best about the product?
The ability to use it for SSO is a serious time saver. Jumpcloud does all the heavy lifting, with little to no configuration required, so users can log into all of your SaaS products through one portal. It is truly the best SSO solution on the market. Plus, the dashboard is easy to navigate and user-friendly. You can't get any better!
What do you dislike about the product?
For the brief time I've used JumpCloud, I've had no issues. I don't use it daily, but I'm impressed so far. I would also like it if Jumpcloud included Workflows.
What problems is the product solving and how is that benefiting you?
We currently are using Jumpcloud as our Device Management solution.
New features, easy to use, unique experience
What do you like best about the product?
JumpCloud is a comprehensive platform for identity, access, and device management that has transformed the way organizations manage their IT infrastructures. With a rating of 4.5 out of 5 on G2, based on more than 2,900 reviews, it stands out for its robustness and versatility.
What do you dislike about the product?
Perhaps they should properly include more versions in other languages since it is a platform that is used in many places nowadays.
What problems is the product solving and how is that benefiting you?
Some times are slow in data loading
JumpCloud: The Ideal IAM Solution for SMBs
What do you like best about the product?
I suggest JumpCloud to small business owners and municipal administrators who need a centralized identity and device management solution that offers cost efficiency. JumpCloud delivers easy user authentication and security management across Windows, macOS, Linux, and cloud-based applications while avoiding Active Directory's complexity and additional expenses.
Businesses experience significant savings on hardware and licensing expenses since no on-prem infrastructure is required. The cloud-based interface is intuitive which enables straightforward administration while reducing IT workload and streamlining access management and the onboarding process. The platform provides built-in security features such as MFA along with conditional access and SSO to guard against cyber threats and maintain compliance.
JumpCloud provides enterprise-grade security through a scalable, comprehensive IAM solution which is available at a fraction of the usual cost.
Businesses experience significant savings on hardware and licensing expenses since no on-prem infrastructure is required. The cloud-based interface is intuitive which enables straightforward administration while reducing IT workload and streamlining access management and the onboarding process. The platform provides built-in security features such as MFA along with conditional access and SSO to guard against cyber threats and maintain compliance.
JumpCloud provides enterprise-grade security through a scalable, comprehensive IAM solution which is available at a fraction of the usual cost.
What do you dislike about the product?
Jumpcloud is constantly evolving and adding more features and capabilities so most concerns I've had over the years have been addressed, including the recent preview capabilities of federation with Apple Business Manager. I'd like to see the password manager evolve a little further yet to be a little more seamless with passwords and 2FA. The recent additions that help with Shadow IT and the PAM features on the horizon are great additions!
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines multiple platform management for users and devices and security through one consolidated console that's simple to use. The consolidation of management features into a single console reduces administrative workloads and streamlines customer onboarding while cutting IT expenses for resellers. Businesses achieve efficient operations with centralized identity management and devices along with built-in security features while ensuring compliance and security through seamless SSO without using traditional directory services.
Kauan Izidio Lopes - Support Analyst / I work with JumpCloud
What do you like best about the product?
What I liked most about using JumpCloud was the ease and speed of integration with other software like Office, Google, and Slack. The main function used is the automations through codes that we can execute remotely on the machine for specific configurations or program installations.
What do you dislike about the product?
The only point that was identified is the delay when we ask to execute a task through the admin panel.
What problems is the product solving and how is that benefiting you?
It is solving problems such as access and user management, inventory, automation, and password security.
Best all-in-one solution for identity and mdm management
What do you like best about the product?
It seems to check all of the boxes that are typically a headache for IT admins. Identity management, self service portal, server management, insights and mdm,
What do you dislike about the product?
Can be expensive depending on how many users you have
What problems is the product solving and how is that benefiting you?
User management across servers was a manual and tedious task prior to jumpcloud. Also left me open to attacks from previous users that I may not have removed on time.
Great partner who understand our challenges
What do you like best about the product?
Centralizing all user access in a single portal provides access and security for our company apps.
What do you dislike about the product?
It took some time to have some needed product updates, but they delivered it.
What problems is the product solving and how is that benefiting you?
Increased governance in our platform and PCI/SOC1/SOC2 certifications.
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