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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

3,078 reviews
from G2

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    Photography

Great to manage multiple environments in same instance

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Multiplatforms MDM, its good for companies who manages multiples devices (Apple, Windows) in one instance
What do you dislike about the product?
The Graphic User Interface could use some revamping
What problems is the product solving and how is that benefiting you?
Multiple platforms device management


    Darin G.

We use it to manage our SSo for multiple tools we use to conduct business

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
I love Jump cloud because its easy to use an intuative.
What do you dislike about the product?
The interface could be a little nive looking.
What problems is the product solving and how is that benefiting you?
Jump cloud is a nice tool to consolidate a serval management tools, we use it primarily for directory services and single sign on.


    Anirudh B.

The Best software in the market

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Centralized Identity & Device Management
Cross-Platform Support
SSO + LDAP + RADIUS in One Platform
Device Management (MDM)
Easy to Deploy & Manage
What do you dislike about the product?
Pricing
Limited Native Integrations
MDM (Device Management) Isn’t as Mature as Jamf or Intune
What problems is the product solving and how is that benefiting you?
more robust MDM solution like Jamf or Intune


    Cristian Y.

Good but needs improvement

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Enrollment is really easy to do and seammless.
What do you dislike about the product?
Reporting needs to be improved, deployment and app installation could be improved, lack of AI help on creating scripts is also something that could be implemented.
What problems is the product solving and how is that benefiting you?
Helps me manage our devices and remote access them for support.


    Facilities Services

Not ready for Prime Time

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
remote access built in is really helpful
What do you dislike about the product?
Inconsistent, slow to push updates to devices, breaks often including as an MDM (i can't push commands to mobile devices). MDM is laughable: it has 4 commands if they work; can't get phone numbers for iphones, can't track lost devices,it's not a modern mdm. Jumpcloud's mfa is tedious, often having to tab from one box to another to enter 6 digits. Very pricey to not have options other platforms have.
What problems is the product solving and how is that benefiting you?
We onboarded as a uniform way to manage windows computers and iphones. It "does" this, but not well.


    Computer & Network Security

Amazing

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The easy navigation for me as user is so important and i use it almost everyday and i love it more and more the frequently i use it.
What do you dislike about the product?
There is nothing much to dislike as it is pretty easy to navigate and use
What problems is the product solving and how is that benefiting you?
Remoting into devices from far away solving software issues is so much easier to solve


    Greg F.

Great Saml provider

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Good centralized credentialing platform. We're controlling access through AD sync, wifi networks and other proprietary business systems.
What do you dislike about the product?
AD integration could be tighter. Full control of workstations is achieved after removing from windows domain. This makes access to shared folders on a domain server difficult.
What problems is the product solving and how is that benefiting you?
Password policy enforcement. MFA. SSO.


    Joel O.

Efficient and productive Cloud directory

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Easy implementation and scaling to meet Business demands is non problematic.
What do you dislike about the product?
Features tend to be costly for adaptation to already purchased packages.
What problems is the product solving and how is that benefiting you?
Unified solution for Cloud Directory, IAM and other security tools.


    Computer & Network Security

JumpCloud Simple and powerful

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the simplicity of combining several everyday tools into a single tool.
What do you dislike about the product?
he password tool needs to evolve further, for example:

Have the option to save the same password in several shared folders.

Have the option to send a password via link, protected with a password or with email + mfa.
What problems is the product solving and how is that benefiting you?
single user management and SSO in a single tool


    Keith S.

Great product

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Being a totally cloud based organization the authentication and identity control I receive with JumpCloud ensures network security. The policies, as well as the SSO options make it easier for my users, and more secure overall!
What do you dislike about the product?
Bundle pricing: I wish they had ala carte pricing for only the parts I need.
What problems is the product solving and how is that benefiting you?
Security, identity, and ease of use of multiple online applications (SSO)