JumpCloud
JumpCloud, Inc.External reviews
3,697 reviews
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Evaluation Jefferson Viana
What do you like best about the product?
does exactly what it promises. I really like the MDM option, to manage devices, notebooks, and mobile devices, update policies.
What do you dislike about the product?
Whenever I have to search for a person's name, the response is very slow and sometimes it only works by searching through email.
What problems is the product solving and how is that benefiting you?
Resolve the issue of access by centralizing it on a single platform, thus facilitating the management of users and computers.
Comprehensive Review of JumpCloud: Strengths and Areas for ImprovementEasy to operate
What do you like best about the product?
Easy to use, manage and implement.
Having a lot of integrations.
On-time incidents announcements.
Having a lot of integrations.
On-time incidents announcements.
What do you dislike about the product?
The reporting and logging capabilities could be more advanced, providing deeper insights into user activity and security events.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of managing users, devices, and access control across a hybrid IT environment without relying on traditional on-premise directory services like Active Directory. It provides a cloud-based identity and device management solution, allowing for seamless user provisioning, SSO authentication, and policy enforcement across Windows, macOS, and Linux devices.
This benefits me by simplifying IT administration, improving security with Zero Trust principles, and enabling remote management of users and endpoints. The ability to integrate with LDAP, RADIUS, and SAML applications ensures smooth access control across multiple platforms, reducing overhead and enhancing productivity.”
This benefits me by simplifying IT administration, improving security with Zero Trust principles, and enabling remote management of users and endpoints. The ability to integrate with LDAP, RADIUS, and SAML applications ensures smooth access control across multiple platforms, reducing overhead and enhancing productivity.”
Great for bringing a small-to-mid team up to speed with ISO compliance
What do you like best about the product?
It helps me and my team meet security and IT requirements for our upcoming ISO27001 certification such as enforcing disk encryption, screen lock etc.
What do you dislike about the product?
Can't think of any right now, it exceeds my expectations.
What problems is the product solving and how is that benefiting you?
Our team is undergoing ISO27001 audits and certification. Jumpcloud is proving crucial in bringin all company owned devices, BYODs, and accounts, under single pane of glass management. It helps us enforce all the required policies.
Best Cloud LDAP Services
What do you like best about the product?
Jumpcloud is a great partner that we can highlight for delivering quality service by providing secure LDAP access, integration of Office 365 accounts and MFA.
What do you dislike about the product?
Jumpcloud is a good service, I have nothing against it!
What problems is the product solving and how is that benefiting you?
It creates a secure access policy, with MFA and allows integration with different vendors.
JumpCloud has been very helpful for us
What do you like best about the product?
Jump Cloud has allowed us to be more effecent with our clients and we like the ability to control devices and user access and the ability to push out apps without having to be remoted into the machine.
What do you dislike about the product?
Have not found anything yet that we have not liked.
What problems is the product solving and how is that benefiting you?
It allows us to be able to do more things using just one application instead of several.
I use it as MSP admin to manage my client
What do you like best about the product?
Password Manager and identity control SSO integration with Entra
What do you dislike about the product?
require some scripting (PowerShell or API) for complex automation
What problems is the product solving and how is that benefiting you?
manage all of my client under one platform
I've been a JumpCloud admin for 3+ years, and it just keeps getting better!
What do you like best about the product?
I love that JumpCloud allows me to centrally manage so many aspects of our IT environment from a single place, including SSO, MFA, MDM, network device access, employee directory, and more. It just continues to expand and I'm excited to see where it will go next!
What do you dislike about the product?
Since JumpCloud is a "new"ish platform (particularly in the MDM world), some documentation/support can be a little bit lacking compared to some of the longer-standing players like jamf and Addigy.
What problems is the product solving and how is that benefiting you?
Streamlining IT services into one place, allowing us to incorporate both Windows and Mac devices into our fleet with a platform-agnostic MDM, simplifying user sign-on experience.
JumpCloud Review: The Ultimate Cloud Directory Platform
What do you like best about the product?
The MDM (Mobile Device Management) capabilities allow me to configure, monitor, and secure all our endpoints remotely. Whether it’s pushing updates, enforcing security policies, or troubleshooting issues, JumpCloud makes it effortless.
What do you dislike about the product?
Occasional service outages. Rare, but impactful.
What problems is the product solving and how is that benefiting you?
Junk cloud helps us manage our Mac devices and Windows devices in one place. We also utilize it for patch management for all devices.
It is a good product that is currently developing more
What do you like best about the product?
I appreciate the SSO feature that enables logging into other applications through JumpCloud. Additionally, I find the new application management features to be valuable.
What do you dislike about the product?
If there is even a minor change in the network, users may find themselves unable to access the JumpCloud platform, which means they cannot sign in.
What problems is the product solving and how is that benefiting you?
SSO, MDM, Password management
Jumpcloud MDM
What do you like best about the product?
The flexibility to adapt to changes and update their product cycle immediately is amazing.
What do you dislike about the product?
At times we are facing outages. It takes time for the changes to reflect from the admin console to the endpoint.
What problems is the product solving and how is that benefiting you?
Control over the endpoint in every aspect.
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