JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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Ok, but could be better
What do you like best about the product?
JumpCloud is a great option for cross-platform device and identity management.
What do you dislike about the product?
JumpCloud's interfaces are clunky, and the password manager is slow and somewhat unwieldy to deploy across a large team.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us get a handle on our fleet of cross-platform devices and make sure that devices are encrypted - a big concern for us since we work with schools and student data.
Unified and Secure Device Management
What do you like best about the product?
Easy centralized management for Windows, macOS, and Linux.Integration with SSO, MFA, and security policies without relying on local controllers.
What do you dislike about the product?
The scripting session could be improved and a remote console made available.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of centrally managing multiple operating systems by eliminating the need for on-premises domain controllers. This simplifies user, access, and security policy management, providing greater control and automation.
A very complete solution
What do you like best about the product?
Has a lot of functions and it is compatible with many environments. The implementation was straightforward and their team was very present. I like that you'll have not only an SSO but also an MDM and Remote Desktop on the same solution.
What do you dislike about the product?
It has some minor bugs, but their team replies fast with solutions. The customization for your needs is a little difficult but mostly possible.
What problems is the product solving and how is that benefiting you?
SSO, MDM, Remote Support
Decent MDM if you're on Windows, disaster on Mac
What do you like best about the product?
Good performance on Windows devices, ease of installation.
What do you dislike about the product?
Outdated interface, issues on old verions of macOS (random unenrollments, long logging in times, Bluetooth connectivity problems), bugs related to manual system upgrades.
What problems is the product solving and how is that benefiting you?
Management of company-owned devices.
Great to manage multiple environments in same instance
What do you like best about the product?
Multiplatforms MDM, its good for companies who manages multiples devices (Apple, Windows) in one instance
What do you dislike about the product?
The Graphic User Interface could use some revamping
What problems is the product solving and how is that benefiting you?
Multiple platforms device management
We use it to manage our SSo for multiple tools we use to conduct business
What do you like best about the product?
I love Jump cloud because its easy to use an intuative.
What do you dislike about the product?
The interface could be a little nive looking.
What problems is the product solving and how is that benefiting you?
Jump cloud is a nice tool to consolidate a serval management tools, we use it primarily for directory services and single sign on.
The Best software in the market
What do you like best about the product?
Centralized Identity & Device Management
Cross-Platform Support
SSO + LDAP + RADIUS in One Platform
Device Management (MDM)
Easy to Deploy & Manage
Cross-Platform Support
SSO + LDAP + RADIUS in One Platform
Device Management (MDM)
Easy to Deploy & Manage
What do you dislike about the product?
Pricing
Limited Native Integrations
MDM (Device Management) Isn’t as Mature as Jamf or Intune
Limited Native Integrations
MDM (Device Management) Isn’t as Mature as Jamf or Intune
What problems is the product solving and how is that benefiting you?
more robust MDM solution like Jamf or Intune
Good but needs improvement
What do you like best about the product?
Enrollment is really easy to do and seammless.
What do you dislike about the product?
Reporting needs to be improved, deployment and app installation could be improved, lack of AI help on creating scripts is also something that could be implemented.
What problems is the product solving and how is that benefiting you?
Helps me manage our devices and remote access them for support.
Not ready for Prime Time
What do you like best about the product?
remote access built in is really helpful
What do you dislike about the product?
Inconsistent, slow to push updates to devices, breaks often including as an MDM (i can't push commands to mobile devices). MDM is laughable: it has 4 commands if they work; can't get phone numbers for iphones, can't track lost devices,it's not a modern mdm. Jumpcloud's mfa is tedious, often having to tab from one box to another to enter 6 digits. Very pricey to not have options other platforms have.
What problems is the product solving and how is that benefiting you?
We onboarded as a uniform way to manage windows computers and iphones. It "does" this, but not well.
Amazing
What do you like best about the product?
The easy navigation for me as user is so important and i use it almost everyday and i love it more and more the frequently i use it.
What do you dislike about the product?
There is nothing much to dislike as it is pretty easy to navigate and use
What problems is the product solving and how is that benefiting you?
Remoting into devices from far away solving software issues is so much easier to solve
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