JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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AMAZING!
What do you like best about the product?
Just the ease of use. It has all the tools I need to make sure all of our employees laptops are well setup and secured. Use it every day to maintain a secure environment. It was too easy to implement too! Me and my colleague worked on implementation and then integrating it with our employees laptops was a piece of cake!
What do you dislike about the product?
I don't want to say I disliked it, I just think it would be best if when we run a command, we got a prompt or a pop up with a hyperlink to the results or something like that.
What problems is the product solving and how is that benefiting you?
Security, mostly. It just help us keep the laptops safe from any unwanted software, we are forcing a password change as part of our policies and it just adds an extra security layer that our clients love.
Very intuitive and simple to use
What do you like best about the product?
manages all of our Mac devices easily with MDM
What do you dislike about the product?
software installation is not that simple to setup for Mac devices, Windows devices are much easier.
What problems is the product solving and how is that benefiting you?
HIPAA compliance. JumpCloud solves this for us.
One of the most easy to handle interface
What do you like best about the product?
Easy to use
All in one interface
Easy to maintain
Quick response
All in one interface
Easy to maintain
Quick response
What do you dislike about the product?
It got lagged while loading user or device's
What problems is the product solving and how is that benefiting you?
It's a all in one product so don't need to use multiple products to manage multiple devices
Identity Access Management solved
What do you like best about the product?
Jumpcloud solves all the Identity Access lifecycle, with support from the basic scenarios to the most complex ones
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
What do you dislike about the product?
The second authentication factor still has dependencies, i'll like to make it more open and flexible
What problems is the product solving and how is that benefiting you?
Jumpcloud give us a single point of authentication for all our products and environments, from the endpoints to the SaaS
Great for small teams
What do you like best about the product?
Jumpcloud is great for helping small remote teams. I like the ability to remote into coworkers computers to help solve tech issues.
What do you dislike about the product?
Jumpcloud can get expensive for large teams.
What problems is the product solving and how is that benefiting you?
Remote pc management
Policy management
Policy management
Just works
What do you like best about the product?
MDM, IdP and RADIUS capabilities. I also love the remote support option and how easy it is to enroll devices and apply policies
What do you dislike about the product?
Lack of pki infrastructure. Sometimes device insights can be lacking
What problems is the product solving and how is that benefiting you?
Alternative to windows/microsoft infrastructure that is cost effective and simple
Empowering Small Teams to Move Fast by Eliminating IT Support Bottlenecks
What do you like best about the product?
JumpCloud makes onboarding new team members fast and frictionless, especially in distributed teams. It allows for custom software configurations to be deployed automatically across devices, eliminating manual setup errors and significantly reducing setup time. It also supports SSO integrations with all the SaaS tools we use at Datanomik, enabling centralized access management. When a team member leaves the company, their access can be revoked directly from JumpCloud, automatically removing their permissions across all internal tools. In addition, it eliminates the need for users to manually enter their JumpCloud password (via the User Portal), helping to prevent credential theft by supporting a passwordless system.
What do you dislike about the product?
So far, I haven’t found any aspects of JumpCloud that I dislike.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving several key problems for our team. It streamlines onboarding by allowing us to set up new team members in just a few minutes, which is especially valuable for our distributed workforce. It eliminates manual errors by enabling automated software deployments and configuration, reducing setup time and support overhead. With its SSO integrations, we can manage access to all our SaaS tools centrally, which simplifies user management and improves security. When someone leaves the company, we can revoke all their access from a single place. Additionally, JumpCloud supports a passwordless experience, which helps prevent credential theft and adds an extra layer of security. Overall, it helps our small team move faster with fewer IT distractions.
Effortless Secure User & Device Management with JumpCloud
What do you like best about the product?
I love JumpCloud’s cloud‑based directory for consolidating user and device management across Windows, macOS, and Linux. Its intuitive policy engine and zero‑trust MFA keep our environment secure, and SSO integrations mean our team logs in to apps seamlessly, all without an on‑prem AD server.
What do you dislike about the product?
There are a few features I’d love to see, most notably conditional access or device‑trust capabilities extending to server logins, which would further strengthen our zero‑trust security posture.
What problems is the product solving and how is that benefiting you?
JumpCloud eliminates the headache of juggling multiple identity stores and device‑management tools by giving us one cloud‑based directory with built‑in SSO, MFA, and policy enforcement. We no longer need an on‑prem AD server, provisioning and deprovisioning happen in minutes, and our security posture is stronger across Windows, macOS, Linux, and cloud apps. This lets our team spend far less time on manual IT tasks and more time on real projects.
Empowered with JumpCloud
What do you like best about the product?
Unified Identity and Access Management (IAM): This is often cited as the biggest benefit. JumpCloud provides a "single pane of glass" to manage user identities, devices (Mac, Windows, Linux), applications (SAML, LDAP), and networks (RADIUS). This centralization eliminates the need for multiple disparate tools, reducing complexity and administrative overhead.
What do you dislike about the product?
Complexity of Initial Setup/Migration: While JumpCloud aims for simplicity, migrating from an existing directory service (like Active Directory) or setting up complex configurations (e.g., custom RADIUS, intricate Conditional Access Policies) can be challenging and require significant technical expertise.
What problems is the product solving and how is that benefiting you?
It centralizes identity, access, and device management onto a single platform. This means your IT team no longer has to juggle multiple tools or systems, which reduces operational complexity and administrative "headaches."
JumpCloud makes life easy
What do you like best about the product?
The way the console looks. Clean and smooth.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
What do you dislike about the product?
Data collection
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
What problems is the product solving and how is that benefiting you?
They are working on an asset management integration which will benefit us in the future by making it simple and easy to track IT hardware.
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