JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Simple and user-friendly!
What do you like best about the product?
The user interface is clean, well-organized, and very beginner-friendly, making it easy to navigate and manage without a steep learning curve. Even for someone new to identity and access management, getting started with JumpCloud feels straightforward. It’s designed in a way that helps you find what you need quickly and get tasks done efficiently.
What do you dislike about the product?
I dislike about JumpCloud is that it’s still missing some integrations with other widely used technologies. While the platform covers many core features well, the lack of seamless integration with certain third-party tools can create extra steps or workarounds. Expanding native support for more external services would make it even more powerful and versatile in diverse IT environments.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping me centralize access to all my applications through a single identity provider (IdP), which simplifies user management and strengthens security. By having all users authenticate through one platform, I gain much more control over who has access to what, and I can monitor user logins more effectively. This centralized approach not only improves visibility but also reduces the complexity of managing multiple authentication systems.
I like its wide amount of integrations and functions
What do you like best about the product?
I like its wide range of integrations and all-in-one functionality. It’s easy to use, quick to set up, and covers everything from user management to device control. The platform is reliable, and new features are added regularly.
What do you dislike about the product?
Reporting could be more customizable, and a few settings need more granular control.
What problems is the product solving and how is that benefiting you?
Sometimes too complex and had several outages during last year.
Jumpclud evaluation
What do you like best about the product?
I like the possibility of enrolling different types of devices easily.
What do you dislike about the product?
I think it would be better to have an easy-to-see enrollment link (like JAMF provides) instead of having a copy at the bottom.
What problems is the product solving and how is that benefiting you?
Jumpcloud allow me to management windows and linux devices easily.
User friendly software, gets the job done, a bit hard to keep up with
What do you like best about the product?
Jumpcloud is user friendly, its interface is really clean and easy to understand. It plugs into a lot of different softwares and integrates fairly seamlessly. Its a good solution for a company that doesn't have a tech team but still needs to manage devices and be SOC 2 Compliant. You need to have some MDM system and also some user groups and access control to pass SOC 2 and this certainly makes that easier.
What do you dislike about the product?
It is a bit complex, you almost need an implementation specialist to set yourself up. It would be hard just to pay the flat amount and not get the extra support so that does come at an extra cost. The software is also only as good as the user and if the user is having trouble keeping up with their device management its easy to fall behind, but that would probably be true of any similar software.
What problems is the product solving and how is that benefiting you?
Jumpcloud gets us out of spreadsheets, helps us keep us with our users and device management. It helps us streamline as a growing company.
Fantastic and prompt service
What do you like best about the product?
Support and ease of use. Great for small non profit.
What do you dislike about the product?
Nothing really. Things tend to be very easy and problems are easily corrected.
What problems is the product solving and how is that benefiting you?
Providing a unified log in system and ensuring that security features are cared for and a small non profit has a system that works.
JumpCloud is a Great Tool
What do you like best about the product?
I enjoy the ease of onboarding and offboarding with the JumpCloud tool and the multitude of features that can be used. I use it alot because of these features and the ability to perform support functions remotely.
What do you dislike about the product?
I would like the addition of the dark mode feature
What problems is the product solving and how is that benefiting you?
JumpCloud helps the team manage users and devices. We use it for user provisioning and access management.
Efficient and user-friendly platform for managing devices and users remotely
What do you like best about the product?
it offers seamless integration for managing users authentication, devices, policies and security compliance from one dashboard. THE ui is intuitive, and the documentation is very well structured.
What do you dislike about the product?
It's great over all. Although the agent can sometimes take a while to sync updates or commands, especially when devices are offline. A more granular scheduling controls for commands would be a useful addition.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user identities, enforce password and security policies, and maintain device compliance across our distributed workforce, all from a centralized cloud platform. It eliminates the need for on-prem directory services, streamlines onboarding and offboarding processes, and strengthens access control through SSO and MFA enforcement. This has significantly improved our operational efficiency, security posture, and remote IT management capabilities.
Comprehensive MDM and SSO Solution with Stellar Support
What do you like best about the product?
I use JumpCloud as my one-stop solution for MDM, SSO, and asset management. I find the UI very simple to understand. As an admin, having access to 24/7 live support is great because whenever I have issues with any functionality or other issues, I always get help from the support team and links to their documentation. The initial setup was pretty smooth with the help of JumpCloud's implementation engineers.
What do you dislike about the product?
I think the asset management can be improved to ensure that apps like Vanta report the asset owner field appropriately. I have had issues with this mismatch previously.
What problems is the product solving and how is that benefiting you?
JumpCloud is my go-to for MDM, SSO, and asset management. It helps me track asset and user lifecycle, manage access with user groups, and enforce security compliance policies effectively.
JumpCloud has been Good
What do you like best about the product?
It's just what I'm used to at this point
What do you dislike about the product?
currently unhappy during the renewal process but am willing to see how it goes
What problems is the product solving and how is that benefiting you?
JumpCloud has solved our MDM Android integration. Great success with our company.
Trusted IAM Solution with Strong Security Capabilities
What do you like best about the product?
User interface is clean, Like the SSO & MFA support and their customer support team is very responsive to any suggestions. Totally satisfied
What do you dislike about the product?
Some of our admins want more granular logs and easier export capabilities for compliance audits.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us centralize IAM across a fully remote workforce. It eliminates the need for traditional on-prem Active Directory by providing a cloud-native directory platform that integrates user provisioning, device management, SSO, and MFA—all in one place.
showing 781 - 790