JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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External reviews are not included in the AWS star rating for the product.
A modern and robust MDM with room for growth
What do you like best about the product?
JumpCloud provides a very modern and robust MDM solution that simplifies device management for multi-platform environments. Its clean interface, streamlined workflows, and seamless directory integration make it a great choice for organizations looking to move away from traditional solutions like Intune. It brings notable improvements in user experience and admin management for small to mid-sized organizations.
What do you dislike about the product?
While the overall experience is positive, JumpCloud lacks flexibility and offers fewer pre-built templates or configuration profiles for Windows and macOS devices compared to other MDM solutions like Jamf. Additionally, advanced network security configurations, such as WPA3 Enterprise or certificate-based authentication, require the use of Radius, which can be limiting. These gaps make the transition less appealing for teams used to more feature-rich platforms.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies and unifies identity and device management in our organization, enabling seamless integration across multiple platforms like macOS and Windows. It eliminates the need for managing multiple tools by providing a centralized solution for MDM, cloud directory services, and privileged access management. This consolidation helps reduce administrative overhead, improve security through consistent policies, and streamline the onboarding and offboarding processes for employees. Additionally, the built-in device management capabilities allow us to enforce compliance and manage endpoints effectively, all from a single pane of glass.
I love how Jumpcloud makes my day-to-day work easy
What do you like best about the product?
I love how the company can intergrate all the different applications in 1 app (Jumpcloud) this makes our day-to-day work easy and managed.
What do you dislike about the product?
None that I could think of, as it's working very well in our organization.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage and secure our company’s applications while ensuring data privacy. The Single Sign-On (SSO) feature also benefits us by eliminating the need to log in each time we access an application, streamlining the process and enhancing security.
JumpCloud Experience Review
What do you like best about the product?
Secure Authentication: It supports multi-factor authentication (MFA) and single sign-on (SSO), making it easier to secure access to applications and services while improving user experience.
What do you dislike about the product?
While it's a solid solution for our organization, these are some areas where users have expressed dissatisfaction. It’s still a powerful tool, but not necessarily the right fit for every organization.
What problems is the product solving and how is that benefiting you?
The platform’s ability to centralize identity management would save time and reduce administrative overhead. Additionally, the scalability of a cloud-based system would allow me to easily grow the organization’s IT infrastructure without the need for additional on-premises hardware or complex configurations.
Jumpcloud is easy to navigate and use.
What do you like best about the product?
Jumpcloud is easy to navigate on the daily basis. Also, it is easy to use since you don't have to toggle a lot to use.
What do you dislike about the product?
I hope Jumpcloud should have strengthen its offline to support signal glitch.
What problems is the product solving and how is that benefiting you?
For headcount management
JumpCloud Review
What do you like best about the product?
JumpCloud implements Zero Trust principles by requiring identity verification at every access point, enhancing security without sacrificing convenience.
What do you dislike about the product?
Reporting and analytics features are somewhat basic compared to larger enterprise tools, which could be a limitation for organizations needing in-depth data.
What problems is the product solving and how is that benefiting you?
Problem: Remote and hybrid work environments require secure and seamless access to resources from anywhere.
Benefit: JumpCloud enables secure remote access to systems and applications while enforcing device compliance and access policies, ensuring productivity without compromising security.
Benefit: JumpCloud enables secure remote access to systems and applications while enforcing device compliance and access policies, ensuring productivity without compromising security.
JumpCLoud Review
What do you like best about the product?
Ease of use and It organize all the apps
What do you dislike about the product?
The downside of the JumpCloud is nothing
What problems is the product solving and how is that benefiting you?
The JumpCloud Solves a lot of problem for our team, it organize our apps and with the SSO, remembering our password is easier.
Positive and Improvement
What do you like best about the product?
Its intuitive interface and well-documented features make it accessible for both seasoned IT professionals and smaller teams.
What do you dislike about the product?
While the interface is generally intuitive, some advanced features (e.g., custom scripts or policies) may require more technical expertise to configure effectively.
What problems is the product solving and how is that benefiting you?
Managing users across multiple platforms, devices, and applications can be complex, especially in hybrid or remote work environments.
Awesome! Easy to use
What do you like best about the product?
Centralized Identity Management:
JumpCloud’s Directory-as-a-Service provides a cloud-based directory platform that works across multiple systems (Windows, macOS, Linux), applications, networks, and file storage systems.
JumpCloud’s Directory-as-a-Service provides a cloud-based directory platform that works across multiple systems (Windows, macOS, Linux), applications, networks, and file storage systems.
What do you dislike about the product?
Learning Curve:
The platform is feature-rich, but new users (especially those unfamiliar with cloud-based directories) may find it overwhelming to set up and manage initially.
The platform is feature-rich, but new users (especially those unfamiliar with cloud-based directories) may find it overwhelming to set up and manage initially.
What problems is the product solving and how is that benefiting you?
Fragmented Identity Management:
Traditional solutions like Microsoft Active Directory are often limited to on-premises or Windows-only environments.
How JumpCloud helps: It provides a Directory-as-a-Service that works across cloud apps, on-prem resources, and multiple operating systems (Windows, macOS, Linux).
Traditional solutions like Microsoft Active Directory are often limited to on-premises or Windows-only environments.
How JumpCloud helps: It provides a Directory-as-a-Service that works across cloud apps, on-prem resources, and multiple operating systems (Windows, macOS, Linux).
Jumpcloud Review
What do you like best about the product?
Unlike traditional on-premises solutions like Active Directory, JumpCloud is cloud-native. This eliminates the need for physical servers, making it easy to scale and maintain, especially for remote-first or hybrid organizations.
What do you dislike about the product?
Some users find the pricing model to be on the higher side, especially as organizations scale and add more users and devices. The costs can add up quickly, which may be a concern for smaller businesses or startups.
What problems is the product solving and how is that benefiting you?
Remote Work Enablement:
Problem: Managing and onboarding/offboarding remote employees can be inefficient and insecure without a cloud-based system.
Benefit: JumpCloud’s remote provisioning and deprovisioning capabilities ensure employees can be added or removed from systems and applications promptly. This simplifies IT workflows, reduces administrative overhead, and enhances the remote onboarding process.
Problem: Managing and onboarding/offboarding remote employees can be inefficient and insecure without a cloud-based system.
Benefit: JumpCloud’s remote provisioning and deprovisioning capabilities ensure employees can be added or removed from systems and applications promptly. This simplifies IT workflows, reduces administrative overhead, and enhances the remote onboarding process.
The windows MDM that gets the job done!
What do you like best about the product?
First, I’m only using it to manage Windows devices, so I can’t speak to its performance on other platforms.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
What do you dislike about the product?
The UI could be improved a bit.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
What problems is the product solving and how is that benefiting you?
App updates.
User non-admin.
User non-admin.
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