JumpCloud
JumpCloud, Inc.External reviews
3,678 reviews
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Great User Management, But Costly for Suspended Accounts
What do you like best about the product?
Ease of user management and policy control
What do you dislike about the product?
It's very costly that you still bill us for suspended users.
What problems is the product solving and how is that benefiting you?
JumpCloud has been an untouched SSO since we acquired one of our sub-companies
Great tool with multiple products included
What do you like best about the product?
Very easy to use. Very straightforward. Full set of features for a reasonable price. I like the single signon for our important apps. Saves time and makes things easier.
What do you dislike about the product?
The password manager is not as good as others available.
What problems is the product solving and how is that benefiting you?
Single sign on, MFA, and identity and access management.
Comprehensive Features
What do you like best about the product?
I appreciate how many features JumpCloud offers, such as LDAP and SSO. It really stands out for its comprehensive capabilities.
What do you dislike about the product?
I really tried to think but I just don't have anything negative to say here.
What problems is the product solving and how is that benefiting you?
JumpCloud plays a crucial role in securing our end-user devices and has become an indispensable part of our environment. The security controls it offers are impressive and truly speak for themselves.
Effortless to Use and Invaluable for SaaS Experiments
What do you like best about the product?
It is easy to use. We use it for running an experiment for our SaaS client and it helped a lot. We did not use it within our own company.
What do you dislike about the product?
Because we just use it for our SaaS client, I cancelled JumpCloud. But they still send me a bill after cancellation. It is not a big issue as I emailed customer support and get that adjusted.
What problems is the product solving and how is that benefiting you?
In order to integrate with client for SSO, we signed up JumpCloud and tested it out. It is easy to use.
Great product! No complaints.
What do you like best about the product?
Its easy management interface. The auto enrollment was a breeze. And also to create groups and deploy via VPP. Super easy integration.
What do you dislike about the product?
There isnt much to complain about. Sometimes its slow but that might be our internet.
What problems is the product solving and how is that benefiting you?
Auto enrollments. So easy to order Apple devices and have it auto enrolled and pre configured. Saves us time and money.
Effortless Device Management, But Needs More Advanced Features and Faster Sync
What do you like best about the product?
JumpCloud’s MDM features make managing company devices much easier and more consistent. The ability to remotely configure, update, and secure macOS and Windows devices from a single dashboard saves a lot of manual effort. I really like how straightforward it is to push policies, enforce security baselines, and deploy software without needing users to bring their devices in.
It’s also reliable for monitoring device compliance, we can quickly see which machines are out of date, missing updates, or have security settings that need attention. The integration with user management is seamless, so devices automatically stay tied to the right users. Overall, JumpCloud provides a simple, centralized way to manage and secure our endpoints without a heavy infrastructure footprint.
It’s also reliable for monitoring device compliance, we can quickly see which machines are out of date, missing updates, or have security settings that need attention. The integration with user management is seamless, so devices automatically stay tied to the right users. Overall, JumpCloud provides a simple, centralized way to manage and secure our endpoints without a heavy infrastructure footprint.
What do you dislike about the product?
ome of the MDM features feel a bit limited compared to larger platforms. Updates and policy syncs can take a little while to apply, and a few settings require extra steps to configure. Reporting could also be more detailed, but overall it still gets the job done well for most needs.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage and secure all company devices remotely without needing a complex on-prem setup. It simplifies provisioning new laptops, enforcing security policies, and keeping systems up to date. This saves a lot of time during onboarding and ensures devices stay compliant even when users work remotely. Overall, it reduces manual IT tasks and gives us better visibility into our device fleet.
Simple Yet Powerful, Needs Better Winget Integration
What do you like best about the product?
It's very simple and easy, but powerful.
What do you dislike about the product?
I wish it integrated Winget better, because it's the simplest software management solution.
What problems is the product solving and how is that benefiting you?
Jumpcloud is making it very easy to remotely manage mobile devices without giving users admin privileges
Support Department Manager
What do you like best about the product?
I like the remote control from a bird's eye view, but also can tailor individual needs as well. I can manage groups of policy and users all in one place and make it easy to get things done. Integrations are working well with Okta.
What do you dislike about the product?
Jump Cloud has a tendency to be manual and front loading
What problems is the product solving and how is that benefiting you?
Ease of SSO for multiple platforms that feed into JC
Effortless to Use and Manage—A Breeze!
What do you like best about the product?
Easy to use and manage. Clear notifications of which user is having difficulties logging in.
What do you dislike about the product?
First time use is a little confusing, trying to locate where everything is.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of having to use an on-site domain controller for Active Directory, and it isn't Microsoft.
JumpCloud is a good tool for business
What do you like best about the product?
It makes logging in to all my work apps easy
What do you dislike about the product?
It can be a pain to change my password so often
What problems is the product solving and how is that benefiting you?
It gives access to all our shared accounts without compromising passwords
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