JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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External reviews are not included in the AWS star rating for the product.
Secure working environment made easy
What do you like best about the product?
Transparent in their communication, proper documentation, easy to setup. easy to maintain. all in one system SSO, MDM, Radius, LDAP. Ongoing development of the platform new features are often added
What do you dislike about the product?
I do not really like the logging functionality. Software management on apple devices can be better.
What problems is the product solving and how is that benefiting you?
Security, easy onboarding/offboarding employees. Zero touch Apple device installation and configuration, stay ISO compliant.
A holistic all in one IT governance stack
What do you like best about the product?
Jumpcloud has been amazing at streamlining our entire tech stack in the way we provide services to our internal users and customers.
The SSO coupled with the MFA and Identity Management provide a very robust framework that has successfully replaced our legacy open-source solutions. The MDM which was one of the key reasons which we adopted jumpcloud in the first place has simplified our device management process as well ensuring user devices are secure whilst being a lightweight solution.
The SSO coupled with the MFA and Identity Management provide a very robust framework that has successfully replaced our legacy open-source solutions. The MDM which was one of the key reasons which we adopted jumpcloud in the first place has simplified our device management process as well ensuring user devices are secure whilst being a lightweight solution.
What do you dislike about the product?
Post sales & Technical Support could be improved on.
What problems is the product solving and how is that benefiting you?
Through mobile device management, we were able to enforce endpoint security posture throughout our organization.
The integration of policy management
What do you like best about the product?
The integration of policy management is highly streamlined, making it easy to apply policies efficiently.or the patch management feature is particularly well-received, offering a seamless process for updating the operating system.
What do you dislike about the product?
The application store feature is currently unavailable for applications example: Self service, Company portal, which limits user autonomy. Additionally, software management has certain limitations; if these are expanded, the process would become significantly more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Since everything is cloud-based, management becomes significantly easier and more centralized.JumpCloud simplifies identity and device management across Mac, Windows, and Linux devices. It enhances security with MFA and conditional access, centralizes user and device control, and supports seamless remote work. This reduces administrative overhead, improves user satisfaction, and strengthens our overall security posture.
JumpCloud is a great tool
What do you like best about the product?
I like the ability to troubleshoot issues remotely using the remote assist
What do you dislike about the product?
The users page UI. It could be like the devices page.
What problems is the product solving and how is that benefiting you?
It enables us manage our users and devices seamlessly.
Simplifies application login
What do you like best about the product?
I like jumpcloud because I only need a single password to access all my company's applications and a second factor of authentication(2FA).Jumpcloud has integrated all the applications used by my company
What do you dislike about the product?
Jumpcloud sometimes does not display the user login screen. It is necessary to refresh the web browser.
What problems is the product solving and how is that benefiting you?
Use of a unique password with 2FA. And change of password in accordance with company policy.
JumpCloud simplifies user access management and improves security
What do you like best about the product?
I like it because its ideal for different needs, especially for single sign-on across multiple apps. I like the ability to manage accounts and access user groups, and for added security, it boost productivity with quick and easy access. JumpCloud makes this possible.
What do you dislike about the product?
Its excellent, its a solid product but it could be improved in some areas like app integration which always requires manual configuration and lacks features.
What problems is the product solving and how is that benefiting you?
Its used for sign-on, which greatly simplifies login and provides security. It also effectively protects our information. It allows us to maintain a single password, and if it solves problems and benefits us.
Our team is secure on all devices, protecting our data and communication at all times
What do you like best about the product?
For me though, JumpCloud is at its best when it comes to security and compliance on a proactive front. Security settings like MFA that would prevent unauthorized access and data breaches can be enforced against multiple devices and applications. In addition, managing users is not the only thing JumpCloud does as we can see which devices are connected to the network and keep a secure, compliant environment in place without any holes in the cracks.
What do you dislike about the product?
I’ve also run into an issue with JumpCloud in that sometimes the syncing with legacy systems is not happening. On the surface, it will work with most modern tools but sometimes older systems are less easy to connect up and could take a little more time in the setup process. Moreover, support in troubleshooting sometimes reaches as slow as that, so we have not been able to tackle some of the issues quickly. These have caused some downtime (not completely) for brief periods.
What problems is the product solving and how is that benefiting you?
Security and how we deal with user access have improved significantly with JumpCloud. Previously, it was a major problem to track user activity across multiple devices and apps, and now it’s solved this issue. This allowed us to mitigate the risk of breaches by enforcing the use of strong passwords and MFA and simplify IT administration. The IT crew now has more time to focus on strategic work rather than reset passwords. In the end, it has made user management more secure and less time consuming.
JumpCloud is a worthwhile tool for easy-to-use IT systems management
What do you like best about the product?
I love that it can be configured to manage passwords and complete user management, and its service works well because it is extremely secure as it supports multiple authentication methods.
What do you dislike about the product?
Since Ive been using it Ive encountered some problems but so far they are not serious.
What problems is the product solving and how is that benefiting you?
This software is incredibly good at simplifying account and indentity management, access and device management in one place, and solving multiple problems at once.
Identify management that simplifies all user management work
What do you like best about the product?
I like JumpCloud because it offers us a single user directory and the execution of scripts on different servers. It is also very cost effective and easy to use. It gives us a lot of peace of mind and it really works great.
What do you dislike about the product?
Nothing to say here. Everything has been great with JumpCloud.
What problems is the product solving and how is that benefiting you?
We do many thing with JumpCloud, such as easily synchronizing users, applying passwords, and managing identities and access, all in one place, and solving many problems by providing access to users who need it for their jobs.
Incredible
What do you like best about the product?
Technical support very usefull and quick response
What do you dislike about the product?
a more description on policy management.
What problems is the product solving and how is that benefiting you?
Managed all devices in one place
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