JumpCloud
JumpCloud, Inc.External reviews
3,698 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Directory Solution with Great Compliance Features
What do you like best about the product?
I appreciate that JumpCloud is cloud-based, making it easy to access and manage policies and directories for our devices. The platform's all-in-one nature, including asset management, SaaS management, and reporting tools, is very appealing, as it streamlines our operations and helps us maintain compliance and security. The integration with tools like Greenhouse and Google Workspace enhances our workflow. I find that the ability to push commands to end devices and ensure they are up-to-date, especially with patch management, provides excellent value and efficiency.
What do you dislike about the product?
I think JumpCloud could benefit from offering additional policy options based on specific user bases. For example, having granular control for individual users where one user can access certain drives or folders while another cannot, even if they are using the same device. This would enhance both flexibility and security, offering tailored access policies that differ among users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management and compliance, keeping devices updated and secure through patch management and policy enforcement, while providing comprehensive reporting and asset management.
API Developers Haven
What do you like best about the product?
As an API developer I like their api documentation.
What do you dislike about the product?
API Tokens are not visible totally when you want to retrieve it. You need to generate a new token
What problems is the product solving and how is that benefiting you?
Identity Management. It helps the company to track all of the employees devices
Account Management
What do you like best about the product?
what I like about Jumpcloud is you can intergrate other tools such as Google Workspace and you can also monitor your workstation by installing Jumpcloud on their devices.
What do you dislike about the product?
There are times that it take minutes to load the login page of the desktop if there are too many users binded on the device
What problems is the product solving and how is that benefiting you?
Realtime monitoring unlike on premise DNS that your need to join every station on your domain in Jumpcloud you can just install the app on the device and you will see all the info on the Jumpcloud. It is also easy to add user to the device just by binding them unlike in DNS you need to have the user to login for it to create a profile on the device by Jumpcloud it just automatically add the user.
Jumpcloud, a cost-effective solution for organizations
What do you like best about the product?
All in one services in managing user identities and securing access to devices remotely which has proven valuable as companies shift to remote or hybrid work models.
What do you dislike about the product?
To manage devices on a per profile basis. Policies are implemented per device which sucks for a sharing devices setup.
What problems is the product solving and how is that benefiting you?
Jumpcloud helped manage devices for employees working from home.
Streamlined Device Management with JumpCloud
What do you like best about the product?
I appreciate JumpCloud for its cloud-based architecture, which eliminates the need for on-premise servers, thereby simplifying user and device management across various regulations. This cloud-based approach makes JumpCloud more flexible than traditional directory services. I value how it offers seamless integration with multiple operating systems and applications, including Google Workspace and Microsoft 365, which are essential for our email and productivity needs. I also find user and device management along with security controls to be centralized, which enhances efficiency in granting or removing access during onboarding and offboarding. The platform's ability to reduce human error through its robust device management capabilities and the ease of setting up with a straightforward interface that meets compliance needs impress me. It centralizes user signatures and integrates strong authentication and password policies, crucially reducing unauthorized access risks. Overall, these features make JumpCloud a compelling choice, earning my recommendation with a satisfaction level of about 9 out of 10.
What do you dislike about the product?
I dislike the current reporting and analytics features in JumpCloud, particularly the limitations in monitoring end-user traffic, device picking, and latency. This lack of detailed reporting can hinder auditing processes and notifications.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to centralize user management, enhance security with authentication and password policies, reduce unauthorized access, and streamline onboarding/offboarding. It integrates seamlessly with multiple systems and simplifies device management across regulations.
Jumpcloud
What do you like best about the product?
Jumpcloud helpful for creating email and resetting
What do you dislike about the product?
more inprovement on jumpcloud website and
What problems is the product solving and how is that benefiting you?
enable users to work securely
Future Ready
What do you like best about the product?
The easy management of devices and easy deployment of basic commands via policy. Deployment of applications is seamless . Integration with different Saas. Great after-sales support.
What do you dislike about the product?
Creation of individual policy for different user on one device.
What problems is the product solving and how is that benefiting you?
Saas Integration via SSO. Ease of access in logging in on different flatforms.
Platform for all of your Directory & MDM Needs
What do you like best about the product?
Has MDM and IDP included in 1 place/interface.
What do you dislike about the product?
The interfsce is a little bit hard to follow and not so intuitive.
What problems is the product solving and how is that benefiting you?
SSO and appliction sprawl
Ease of use
What do you like best about the product?
Jumpcloud is a cloud directory program that excels in ease of use, offering an intuitive design that simplifies user management, system provisioning, and authentication. their implementation process is also straightforward, with well-documented instructions and automated setup choices that make it accessible even for our organization which has extensive IT resources. The customer support is responsive and knowledgeable, giving excellent assistance through various mediums. Jumpcloud is also frequently used here for identity and access management, and it offers a wide range of features, including SSOs, MFA, and device management. finally, Jumpcloud offers a user-friendly solution that balances functionality with ease of integration.
What do you dislike about the product?
Sometimes the UI takes time to load although we have fast internet with good ping.
Also, I think Jumpcloud needs to optimize its features and load only the important and useful interfaces.
Also, I think Jumpcloud needs to optimize its features and load only the important and useful interfaces.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us on managing cloud-based platform for centralized identity and access management, simplifying user authentication, and device management. Additionally, Jumpcloud features like Single Sign-on (SSO), Multifactor Authentication (MFA), and remote support help ensure our company security and compliance.
very useful
What do you like best about the product?
creating users group for LDAP and Radius
What do you dislike about the product?
authentication portal for Network Devices
What problems is the product solving and how is that benefiting you?
How they Implement the local policy
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