JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Great for Distributed Teams: Secure Management Without AD or Azure
What do you like best about the product?
JumpCloud is a great fit for a smaller distributed office setup like ours. It allows us to manage computers and accounts without having to have Active directory or Azure. I like the powershell options and the security policies are great. Temporary admin rights are huge.
What do you dislike about the product?
The UI is getting better. I would like to see OU structure for managing devices.
What problems is the product solving and how is that benefiting you?
It keeps us using a serverless setup for our company. This means less hardware and always on connections. The user accounts are local so there hasn't been any instances without the ability to login.
Easy to Use and Intuitive—Quick to Learn and Start Improving
What do you like best about the product?
Easy to use and very intuitive. I hadn’t used it before rotating into another role, but I was able to pick it up quickly, start using it right away, and make improvements.
What do you dislike about the product?
I wasn’t a big fan of some of the recent menu UI updates or their frequency. I get that they’re trying to make the app even easier to use, but I was still a bit resistant to a few of the changes they introduced.
What problems is the product solving and how is that benefiting you?
We’ve been working toward CMMC and CMMC 2 compliance, and Jumpcloud has helped us with many parts of that effort. Even the consultants we’ve worked with were relieved once they learned we were using it.
Essential for Unified Authentication and Easy Delegation
What do you like best about the product?
I like how JumpCloud makes identity control easier to delegate across multiple administrators. It also helped solve security blind spots caused by disconnected authentication tools by unifying authentication tracking. The initial setup was smooth.
What do you dislike about the product?
I don't like that there isn't a better historical comparison tool to track configuration changes over time.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for user authentication management. It solves the security blind spot from disconnected tools by unifying authentication tracking.
All-in-One Device, Identity, and Asset Management in One Place
What do you like best about the product?
Managing devices and identity in one place, along with asset management.
What do you dislike about the product?
There is no DLP or End point protection with Jumpcloud
What problems is the product solving and how is that benefiting you?
Helping me to solve the device management and user management from single console
Streamlined Identity Control, Instant Recommendation
What do you like best about the product?
I appreciate how JumpCloud reduces identity fragmenting across business-critical tools and provides standardized identity control for franchise business locations. Another thing I like is how JumpCloud automatically aligns access with new roles, effectively solving the problem of loss of control when employees switch departments frequently. Moreover, the initial setup was fast.
What do you dislike about the product?
I find managing overlapping group memberships to be a bit complex and could benefit from simplification.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to standardize identity control across franchise locations, solve loss of control with frequent department changes, and reduce identity fragmentation across critical tools.
Streamlined Access Management, Seamless Setup
What do you like best about the product?
I like how JumpCloud helps the IT team maintain order in a dynamic and constantly changing environment. I also appreciated the smooth initial setup.
What do you dislike about the product?
I want more granular control over authentication session duration settings.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage access for our distributed customer support team, ensuring a consistent authentication experience. It helps our IT team maintain order in a dynamic environment.
Dependable Authentication and Smooth Setup
What do you like best about the product?
I use JumpCloud for secure authentication for internal automation tools and scripts. I like that it provides a dependable authentication layer for internal and external systems and helps in the growth of my organization. The initial setup was smooth.
What do you dislike about the product?
I wish there was enhanced visibility into inactive or unused integrations for easier clean-ups.
What problems is the product solving and how is that benefiting you?
JumpCloud provides secure authentication for our tools, addressing security risks by enforcing identity-linked access. It offers a dependable authentication layer, supporting internal and external systems, contributing to organizational growth.
Fast Setup, Enhances Identity Governance
What do you like best about the product?
I like that JumpCloud helps maintain structure identity governance even in a decentralized organization. It's fast to set up, which is great.
What do you dislike about the product?
I think JumpCloud could improve the real-time status indicator for device and authentication services.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management in temporary project war rooms, solving operational delays by reducing access approval confusion with a predefined access structure.
Excellent Security Tool with Clear Visibility into Expired Passwords and Activations
What do you like best about the product?
It provides clear visibility into users’ expired passwords. It’s a very good tool with many security features, and it also gives visibility into scheduled activations. Overall, it’s very helpful for managing single sign-on for users.
What do you dislike about the product?
Sometimes it generates incorrect logs, which makes it difficult to validate that the policies were pushed correctly.
What problems is the product solving and how is that benefiting you?
It generates reports that I can download, which makes integration easy. It’s also helpful for managing single sign-on for users. We integrated it with Google Workspace, which has resulted in better visibility into resources and improved security.
Unified Identity Authority with Fast Setup
What do you like best about the product?
I like that JumpCloud improves operational consistency during IT expansion and keeps the identity structure stable. I think the initial setup was fast, which I really appreciated.
What do you dislike about the product?
I think JumpCloud could be improved with a more intuitive naming and labeling system for policies and configuration.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user access across multiple locations by providing a unified identity authority, simplifying identity management and improving operational consistency during IT expansion.
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