Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,698 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Joe Zorene D.

What I Like Best About JumpCloud

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
The thing I like the most about JumpCloud is that you have easy access to various operating systems (Windows, macOS, Linux), and having access for all devices.

It combines directory services, single sign-on (SSO), multi-factor authentication (MFA) and device management into one unified platform to drive simplified IAM.

Its simple policy management and commands menu allows you to create policies and execute commands.
What do you dislike about the product?
Everything appears to be in order at this point. However, if possible, please supplement it with some user-based policy as well. For the time being, device policy seems satisfactory.
What problems is the product solving and how is that benefiting you?
Kudos to Sidhanth Barik, Senior Customer Success Manager, for assisting me with the RADIUS integration to our Fortinet Firewall.

This integration enhances our network security by enabling centralized authentication, making access management more efficient and secure.


    Crize Dan A.

Jumpcloud Review how we manage the Jumpcloud Admin portal

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
Easly deployed every command in device when it comes in powershell command.
What do you dislike about the product?
Its hard to navigate the user management policy due to lack of features
What problems is the product solving and how is that benefiting you?
when it comes to deployment the software individual user its easy to use via a Software Management


    Jeffrey D.

Jumpcloud Review

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
I was able to track all IT equipment and user of that equipment.
unlock all locked users. Add User Group & Device Polices. ETC
What do you dislike about the product?
for my perspective. currently theres no downside in using jumpcloud.
What problems is the product solving and how is that benefiting you?
I mostly use to track devices on jump cloud.


    Joe P.

JumpCloud is a great tool to easily manage devices and deploy applications smoothly.

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
I love how I can easily manage devices and remotely erase devices when I have a termination. I also like the patch management features.
What do you dislike about the product?
I dislike how the policy to update MAC OS either Early adoption ring or late adoption ring, has a notification that stays on your screen even after your computer is up to date. I think that can be improved!
What problems is the product solving and how is that benefiting you?
its solving how i can manage devices and complete off boarding easily. its benefitting because before i used to receive laptops back locked with personal apple ids and after i started using mdm and managing the backupcodes, i am able to lock the computers remotely and format them as well.


    Fred B.

IT and systems administrator for a data centre

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is a user-friendly approach to centralized identity management, especially in multi-operating system environments.
What do you dislike about the product?
JumpCloud lacks flexibility in customizations, especially when it comes to policies and user attributes. This limitation may be challenging for organizations with unique security or operational needs
What problems is the product solving and how is that benefiting you?
JumpCloud addresses multiple identity, access, and device management challenges, providing key benefits in security, productivity, and scalability.

Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility


    Samuel S.

Simplifies IT management and their support team is fantastic

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
The platform is incredibly intuitive and easy to use for managing all our company devices.

Their customer support team is outstanding—they are highly responsive, knowledgeable, and always resolve issues quickly.

The ease of implementation and the comprehensive features have streamlined our IT operations significantly.

I appreciate the robust security features and the ability to manage user access and devices from a single console.
What do you dislike about the product?
Sometimes there is a slight delay in the web console updating after a change has been made.

The pricing structure can be a bit confusing to understand at a glance.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the challenge of managing our diverse fleet of devices (laptops, desktops, etc.) from a single, centralized platform. This has significantly reduced the time and effort our IT team spends on device setup, security, and maintenance.


    dee D.

Works well for our small not for profit

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and accessible. We problay don't use it enough. The number of features is great and customer support is very helpful.
What do you dislike about the product?
It needs to be more accessible for our blind and low vision users.
What problems is the product solving and how is that benefiting you?
Cloud directory and indenity and access mangement. We also use it for password policy enforcement.


    Computer Hardware

Jumpcloud is fine

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate once you know what you're doing
What do you dislike about the product?
Can be a learning curve at the start, specifally if contacts are imported from MS or somewhere
What problems is the product solving and how is that benefiting you?
Making it easy to assign devices to computers


    Computer & Network Security

Jumpcloud's features need to be improved but their cloud-based AD is great.

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
I like the cloud-based platform and the ease of managing multiple devices regardless of OS. They have features that works for most organizations and offer open-source/plenty of customizable options.
What do you dislike about the product?
The constant prompts to sign into JC. You are forced to sign into each individual Office application. Also their MFA feature does not play well with mobile apps. For instance, the Outlook app has issues successfully signing in when using an MFA app.
What problems is the product solving and how is that benefiting you?
I am unsure of what problems JC is actively working to fix.


    Marketing and Advertising

Ease of use, very secure, very convenient.

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, very secure, very convenient, ease of implementation, Customer support, Ease of integration.
What do you dislike about the product?
Not enough MDM and other policy options.
What problems is the product solving and how is that benefiting you?
Ease of use, security