JumpCloud
JumpCloud, Inc.External reviews
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Next Generation Products For IT Industry
What do you like best about the product?
Their Device Management and permission policy
What do you dislike about the product?
Their Remote management system too bad for use
What problems is the product solving and how is that benefiting you?
AD service and some extra protection on password management
Comprehensive review for JumpCloud
What do you like best about the product?
On Normal User Perspective:
* Easy to use
- Very Direct
- When I logged on to console, I can already see the applications that is bound to me by admin
- Simplicity makes it even better.
On Admin Perspective:
* Easy to Manage the Users
* Easy to Manage the Devices connected to it
* Easy to create User Groups
* Easy to create Device Groups
* Easy to manipulate the policies of device and user groups
* Easy to patch/update the apps through Commands
* Easy to Implement on devices
* Easy to use
- Very Direct
- When I logged on to console, I can already see the applications that is bound to me by admin
- Simplicity makes it even better.
On Admin Perspective:
* Easy to Manage the Users
* Easy to Manage the Devices connected to it
* Easy to create User Groups
* Easy to create Device Groups
* Easy to manipulate the policies of device and user groups
* Easy to patch/update the apps through Commands
* Easy to Implement on devices
What do you dislike about the product?
On User Perspective:
* Non so far.
On Admin Perspective:
* Loading issue to the devices that is connected to Device Group
- When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading
screen before login interface appear for about 3 to 5 minutes.
* Delay in reflection of commands and updates
- Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when
we restart the device and confirmed that it is online, it's still not reflecting on device.
* Internet Connectivity Dependence
- The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality
* On Customer Support
- Sometimes when we file a ticket, it takes time before it was addressed properly.
* Non so far.
On Admin Perspective:
* Loading issue to the devices that is connected to Device Group
- When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading
screen before login interface appear for about 3 to 5 minutes.
* Delay in reflection of commands and updates
- Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when
we restart the device and confirmed that it is online, it's still not reflecting on device.
* Internet Connectivity Dependence
- The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality
* On Customer Support
- Sometimes when we file a ticket, it takes time before it was addressed properly.
What problems is the product solving and how is that benefiting you?
User and Device Management
Ease of Control on all of Devices
Fast tracking of the user's activity
Ease of Control on all of Devices
Fast tracking of the user's activity
JumpCloud Makes IT Management a walk in the park
What do you like best about the product?
I’m really happy with JumpCloud it has made managing our team’s access and devices so much easier. From onboarding new team members to keeping everything secure, it’s all so simple. The setup lets us handle everything remotely, which has been very helpful. Highly recommend JumpCloud for anyone looking make their lifes easier.
What do you dislike about the product?
JumpCloud’s pricing can be restrictive for an organization that it is growing, and per-user fees quickly add up, making it costly as organizations grow.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us simplifing IT by combining MDM for secure device management and IAM for centralized user access. When we need to patch up systems and update all of our remote company contractors it is simple and effcient.
Intuitive device control and management four our windows estate
What do you like best about the product?
Clear patching status, understand if devices are up to date and compliant.
What do you dislike about the product?
Having to press the save button each time you make a configuration change in the portal. (i.e. granting admin acccess to a user, etc.)
What problems is the product solving and how is that benefiting you?
Mobile management of our windows device estate, single pane of glass to see what device status, and clear tooling and rules to create polices and rules based on our organisational requirements
MDM Solution
What do you like best about the product?
Jump Cloud is good product to manage the endpoin machine. ease to use and ease to implement and support is also good with good feature
What do you dislike about the product?
SSO with other is not that much good to use
What problems is the product solving and how is that benefiting you?
Jump cloud make the easy to control the endpoint systems.
Account Management
What do you like best about the product?
JumpCloud is well-regarded for its comprehensive approach to identity and access management. One of its standout features is its ability to unify user management across various platforms, including cloud and on-premises systems. This makes it easier for organizations to manage user identities and permissions in a seamless way.
What do you dislike about the product?
While JumpCloud offers many benefits, some users have noted a few areas for improvement. One common concern is that the user interface can be somewhat complex or less intuitive for those unfamiliar with identity management systems.
What problems is the product solving and how is that benefiting you?
Account management is now efficient and is benefiting me in a way we can manage all of our users in just one platform.
Jump cloud review
What do you like best about the product?
I like most about jump cloud is allowed any heterogeneous resources to be connected and managed from single source
What do you dislike about the product?
As my personal view I don't have any particular dislike for jumpcloud need to add more features
What problems is the product solving and how is that benefiting you?
Through jump cloud we provide support to the users end to end support
Scalability and flexibility with Jumpcloud
What do you like best about the product?
The most helpful part in Jumpcloud is ease of managing devices
What do you dislike about the product?
There are certain things that are not yet add to their features
What problems is the product solving and how is that benefiting you?
Device management where in we can run policies
All-in-One Directory Solution with Great Compliance Features
What do you like best about the product?
I appreciate that JumpCloud is cloud-based, making it easy to access and manage policies and directories for our devices. The platform's all-in-one nature, including asset management, SaaS management, and reporting tools, is very appealing, as it streamlines our operations and helps us maintain compliance and security. The integration with tools like Greenhouse and Google Workspace enhances our workflow. I find that the ability to push commands to end devices and ensure they are up-to-date, especially with patch management, provides excellent value and efficiency.
What do you dislike about the product?
I think JumpCloud could benefit from offering additional policy options based on specific user bases. For example, having granular control for individual users where one user can access certain drives or folders while another cannot, even if they are using the same device. This would enhance both flexibility and security, offering tailored access policies that differ among users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management and compliance, keeping devices updated and secure through patch management and policy enforcement, while providing comprehensive reporting and asset management.
API Developers Haven
What do you like best about the product?
As an API developer I like their api documentation.
What do you dislike about the product?
API Tokens are not visible totally when you want to retrieve it. You need to generate a new token
What problems is the product solving and how is that benefiting you?
Identity Management. It helps the company to track all of the employees devices
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