JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Simplifies distributed authentication in Linux and NFS environments
What do you like best about the product?
My primary reason for using Jumpcloud was to distribute authentication across multiple Linux systems. Then, I started using Ldap for NFS and the Ansible-like scripting tool to distribute system administration tasks.
i like the ease of provisioning. I typically take about 15 minutes to provision ten machines.
There are “bag of parts” tools for distributed authentication in Linux, but JumpCloud pulls it into a consistent interface, allowing me to focus on the task.
i like the ease of provisioning. I typically take about 15 minutes to provision ten machines.
There are “bag of parts” tools for distributed authentication in Linux, but JumpCloud pulls it into a consistent interface, allowing me to focus on the task.
What do you dislike about the product?
Oh, there are rough spots. For example, when you create a new account, JumpCloud doesn't allow you to set up automount before creating accounts. I might be able to solve that with the scripting tool, but I haven't had time to experiment.
There are other issues with SSH key handling. It is assumed that there is only one SSH key per user and that it is used on all the machines a user is given access to.
If you cross a security boundary, depending on policy, different machines or classes of machines use different SSH keys for a user. Overall, these are relatively minor issues you can work around. I just don't like having to work around these issues.
There are other issues with SSH key handling. It is assumed that there is only one SSH key per user and that it is used on all the machines a user is given access to.
If you cross a security boundary, depending on policy, different machines or classes of machines use different SSH keys for a user. Overall, these are relatively minor issues you can work around. I just don't like having to work around these issues.
What problems is the product solving and how is that benefiting you?
The business problem is reducing the effort to provision accounts and machines, solving a variety of related authentication issues such as two-factor ID and unifying user ID slash group ID across all machines period
Jumpcloud for IT organizations
What do you like best about the product?
I really like the fact that it supports multiple os and SaaS and software patching all in one single software
What do you dislike about the product?
Some of the filtering and views are not great so gathering information is not great, and the command runs are a buggy
What problems is the product solving and how is that benefiting you?
Multiple OS support and device management
Easy to deploy, and use cloud-based management system with constantly expanding features
What do you like best about the product?
Jump was very easy to setup for our school district. We have been using it for over a year and a half. Our entires staff is configured for MFA so staff members use the system multiple times per day. Since our organization started using JumpCloud there have been several new features rolled out. Integaring most of these new features was failry simple and did not take much time. Any aasistance we needed cutomer support was able to swiflty walk us thorugh and get us back on track. Our primary use for JumpCloud is a cloud-based AD server for staff managment as well as the MDM for device managment. We are currently exploring the option of adding a few of the differnt security models offeres.
What do you dislike about the product?
So far theonly negative I've seen is that some devices runnging JumpCloud that have been sitting or inactive for sevral months sometimes have trouble communicating back to JumpCloud to get a login push or will not accept a TOTP code.
What problems is the product solving and how is that benefiting you?
The main reason for going to JumpCloud was our school district now requires MFA for all users. We were also looking for a cloud-based AD solution for secruity as well. With remote support we have eliminated the need for third party software to remotely help staff members thorugout our district.
Easy to use and Easy to intergrate into our systems
What do you like best about the product?
We have many different systems that we have wanted to use a single MFA for, but had a split enviroment with different auth sources and user permissions. Jumpcloud has been able to help us solve all of this by intergrating those systems and passing creditials and adding MFA to any system. It has helped us improve our deployments. We dont use many other features but the MFA and synce, but those where easy to use and implement. There Customer support has been create every time we have needed help.
What do you dislike about the product?
I wish there was more branding we could do. We use the solution for both internal and external clients so it would be nice to have more control of branding.
What problems is the product solving and how is that benefiting you?
Sycning Users and MFA
JumpCloud has made our lives so much easier
What do you like best about the product?
I mainly like how it has made our lives so much easier with being able to manage devices, software, policies etc all remotely now with the way times have changed and us as a business are now 100% remote.
The innovation with JumpCloud and how new features are constantly being implemented is great. The features we use integrate with our systems nicely
The innovation with JumpCloud and how new features are constantly being implemented is great. The features we use integrate with our systems nicely
What do you dislike about the product?
Not much I don't like about JumpCloud. There's a few minor things with regards to a few agents, but overall I really like the way JumpCloud looks, feels, flows and just generally works
What problems is the product solving and how is that benefiting you?
Enabling us to mainly manage devices remotely with policy management, software, access management, SSO etc. JumpCloud has solved a lot of problems
Great for small / medium or even big cloud based companies
What do you like best about the product?
In my experience with JumpCloud at our startup, the seamless SSO has significantly enhanced our security posture by centralizing access management across various SaaS applications. The cloud directory allows me to efficiently manage user accounts across diverse environments, which streamlines administrative tasks and saves us valuable time. Additionally, the integrated MDM feature enables me to effectively monitor and secure our range of devices, ensuring compliance and peace of mind as we scale.
What do you dislike about the product?
While I appreciate JumpCloud’s features, I find the initial setup process to be somewhat complex and time-consuming. Additionally, some integrations with less common applications can be challenging, requiring extra time and effort to configure properly. Lastly, occasional latency issues can arise during account management, which may impact productivity in a rapidly growing startup environment.
What problems is the product solving and how is that benefiting you?
JumpCloud solves issues related to fragmented access management and user account administration across various platforms. This benefits us by streamlining security protocols, enhancing compliance, and improving efficiency in managing diverse devices and applications within our startup.
We use jumpcloud for MFA to our Private Cloud.. Great product
What do you like best about the product?
It just works .. I can't think of any issues that we have had with it since we have launched our latest VMware multi-tenant cloud.
** I updated my profile with my actual name (missed that section earlier.. here is my linkedIN https://www.linkedin.com/in/jeff-collins-4b17464/
** I updated my profile with my actual name (missed that section earlier.. here is my linkedIN https://www.linkedin.com/in/jeff-collins-4b17464/
What do you dislike about the product?
I honestly don't have anyting bad to say about JumpCloud, it's been a great value add to our service.
What problems is the product solving and how is that benefiting you?
MFA access to our VMware Cloud
JumpCloud is a great time saver
What do you like best about the product?
JumpCloud is easy to use and administrate.
What do you dislike about the product?
Nothing yet. I have no complains at this time.
What problems is the product solving and how is that benefiting you?
It eliminates multiple applications/tools that we would have to use if we did not have JumpCloud.
Great product for managing devices and users
What do you like best about the product?
JumpCloud makes it easy to manage user devices, grant access to 3rd party services via oauth, saml and ldap. Very nice to have so many options available in one product.
What do you dislike about the product?
Some documentation could be improved on, but chat support is very helpful.
What problems is the product solving and how is that benefiting you?
Centralizing device management and user access.
Jumpcloud Makes my job easier
What do you like best about the product?
Identity management is a great tool to have.
What do you dislike about the product?
The premium support could use some work.
What problems is the product solving and how is that benefiting you?
It makes our day to day management easier.
showing 941 - 950