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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,919 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bharat R.

jump cloud is working fine.

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
In jumpcloud i can get MDM, Easy to take remote and SSo part.
What do you dislike about the product?
Nothing everything is good in jumpcloud .
What problems is the product solving and how is that benefiting you?
Geo location, Single sign in gain and again I don't want to give password . I love this tool.


    Amiruddin M.

Jumpcloud is a game changer. Yes or No?

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Based on my opinion who work in Cybersecurity area, i would say that using Jumpcloud is like you are using new saas application that have many security features that include zero trust. Other than that i would say Jumpcloud cheaper than other solutions that given same features such as AD functionality, IAM, IDP, Device Management, MDM, software directories etc. But most think about Jumpcloud that i think is crazy which it support for most of the os and device including android and ios, and I can remotely configure the device from anywhere.
What do you dislike about the product?
To be fair in critism, what i dislike for this product is their lack of customer support in term of the person incharge. Imagine i have a big number of client that have almost twenty thousand of endpoint and when there were issues happened and i want to request support for them, it took almost more than hours to get support.
Other than that, there are some bugs that happen during the implementation and deployement such as, when you want to reset password, the 2FA code doesnt reflected and got error message when key in the number.
Next the critical bug i have found that, when the end user copy something from their end, at somehow i paste something in the powershell window in jumpcloud, the end user copy things appears at my side.
I hope jumpcloud can fix that issue.
What problems is the product solving and how is that benefiting you?
Most of the time jumpcloud make my life easier by remote the end user device without going to their desk or place. Other than that, everything is centralized in Jumpcloud. From password management, AD, LDAP, SSO, Radius, Device management and MDM have help me a lot in this field. Let say the end users doesnt do some policy in their end device, i can simply push some policy using AD in jumpcloud and if one of the user their device that connected to MDM jumpcloud and their phone is missing i can relocate their devices.


    Nicolas B.

Great identity management platform with a good interface

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I like JumpCloud because it offers a lot of power and easy access to applications, plus and intuitive and flexible interface. I also like the user management, single sign-on and its ability to address our needs.
What do you dislike about the product?
It is definitely a good software and I see nothing negative.
What problems is the product solving and how is that benefiting you?
It solves multiple problems as a home directory for identify and access management and account linking. It also allows us to control all user accounts and cloud directory services, plus we can transfer administrative burdens and all that works very well.


    Ian G.

Automation Scripts

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is one of the most flexible IAM that offers multiple functionalities such as

Robust security and compliance
User friendly
Implementations are made easy for automation
Multiplatform integration

And many more,
What do you dislike about the product?
In my experience using the JumpCloud, since it is fully cloude based. Some complex automation scripts cannot be implemented due to device local admin cannot be overide which requires highly customized workflows or access.
What problems is the product solving and how is that benefiting you?
Active Directory, Security, and automation.

In my perspective, these are three has the most biggest impact in our Company.

These made or job faster and easy.


    Brian L.

Simplifying ULM

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud offers a simplified yet comprehensive and flexible solution for securing and managing IT resources.
Jumpcloud offers a smooth and efficient intergration process, making it a tool offering seamless end to end capabilities.
With the complexities and dynamic business environment Jumpcloud makes tasks that would be repetitive bbe no longer tedious.
What do you dislike about the product?
As with any cloud-based service, security is a paramount concern, though jumpcloud has robust measures.
What problems is the product solving and how is that benefiting you?
Jumpcloud ULM solves an major solution to what our organization has been having a challenge with with growth.


    Kasean J.

Wonderful, Very Useful IT tool for cloud management of User access and authentications for clients.

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
seemless implemation, customer support for solving client password issues , ease of intergration of password rotation, and ease of use for transfering one client to jumpcloud.
What do you dislike about the product?
I have no current Downsides about Jumpcloud
What problems is the product solving and how is that benefiting you?
It's solving a managment issue and security issues that we could have had with other service's. It gives us a ease of managment of MDM's and strong seemless workflow for employees to aide clients and manage there accounts.


    Helga N.

One of the best tools out there

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
I like the way its build...its eays for me to use, its easy to understand and has all we need daily
What do you dislike about the product?
Probably pricing model can be changed, or adapted also to small companies
What problems is the product solving and how is that benefiting you?
We use it daily, problems we solve depens on the tickets we get...but mostly user and device management, remote support etc


    Information Technology and Services

Very good experience as its features contribute greatly to my goals.

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
I like it a lot because it greatly contributes to the ease of access to the tool. Its implementation and support are very good for use.
What do you dislike about the product?
It's not something I don't like, but it could be simplified in some interactions, yet nothing that isn't adaptable.
What problems is the product solving and how is that benefiting you?
Access Issues / password re-registration / performing access reconfigurations


    Jamil A.

Access control management

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
Easy management for access control to create authentication right for user, terminate application session remotely and to create access policies.
What do you dislike about the product?
Complex to learn and train all the various acess option in one day.
What problems is the product solving and how is that benefiting you?
SSO login option integration with several IT stack. Protect system from unidentified identities tried to acess the system from authenticated identity key.


    Chemicals

First time using JumpCloud

  • November 11, 2024
  • Review provided by G2

What do you like best about the product?
Easy to follow UI
SSO
MFA
User Management
Device Management
What do you dislike about the product?
Sometimes the JumpCloud agent the device get corrupted and we cannot manage the device.
What problems is the product solving and how is that benefiting you?
User and Device Management