My main use case for n8n is automation work and exploring or integrating with different tools. I have used n8n with WooCommerce, WordPress, WhatsApp, and Telegram for chat using AI, and I have integrated n8n with WATI. I have automated WooCommerce product additions to WordPress and created a chatbot using the ChatGPT API on WhatsApp, as well as booking appointments using Calendar.
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Simple and Super Powerful—A Game-Changer
What do you like best about the product?
It's simple and super powerful. It's something I've just tried and fell in love with. Using it for most of my personal projects now, connecting instagram posts to news updates on my website. Connecting an AI in the middle to translate the posts. This would take me much more time when programming it myself.
What do you dislike about the product?
Sometimes it's hard to find what I need exactly. For example, I want to request my data from the data set via an API. I'm sure it's possible, just takes a while to find it.
What problems is the product solving and how is that benefiting you?
I didn't know I had problems, or workflow deficiencies until I installed n8n on my own server. Now I use it for many things.
Automation has transformed daily workflows and now needs better speed and reliability
What is our primary use case?
What is most valuable?
The best features n8n offers are automation and integration with different tools including Calendar, Gmail, WATI, and many other tools, which help me complete my work faster. The automation capabilities are excellent. I can host it freely on AWS and on my local machine, and this is better than other platforms available on the market.
n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually. For my automations, it has saved approximately six to seven hours.
What needs improvement?
I want n8n to be more stable as it is really slow sometimes. I would also appreciate additional features and different tool integrations. While n8n has integrations, adding more tools and making them easier to work with would be beneficial, as sometimes it becomes difficult to use.
I chose a rating of seven out of ten because n8n has everything I need, but it could be improved in terms of stability, security, and speed to become faster and easier to use. In my experience, n8n is not very stable, but it has the potential to be more stable.
For how long have I used the solution?
I have been working in my current field for two years.
What do I think about the stability of the solution?
In my experience, n8n is not very stable, but it has the potential to be more stable.
What do I think about the scalability of the solution?
n8n has handled increased workloads well for me.
How are customer service and support?
I have not yet interacted with customer support because I did not need that support; n8n has provided me with everything I needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have been using make.com, but make is really complex and does not provide many tool integrations, and the user interface is not very good. Due to these limitations, I switched to n8n.
What was our ROI?
n8n provides a strong return on investment and is very helpful and cost-optimized. Using n8n is more cost-effective compared to other tools, and you do not have to spend much money on n8n in comparison to other solutions.
What's my experience with pricing, setup cost, and licensing?
I have used n8n free and the self-hosted version, so I do not have information about the pricing and other details.
Which other solutions did I evaluate?
I did not evaluate other options before choosing n8n as I already knew I wanted to use n8n.
What other advice do I have?
I would advise others to first explore n8n with different small automation projects and then move to larger automations. It can sometimes become complex and difficult to learn, so approaching it step-by-step and not starting with large projects is recommended. I have covered most aspects, but I want to emphasize the importance of making n8n simpler and easier to use. I provided this review with a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Automation has reduced repetitive work and is enabling flexible, cost‑efficient workflows
What is our primary use case?
I mainly use n8n for automation. I built an automation in n8n where a webhook is utilized. I have used n8n within a private cloud previously in another organization where I worked.
What is most valuable?
n8n is quite scalable, and I would rate it around nine out of ten. n8n is pretty flexible when it comes to pricing, setup cost, and licensing when compared to other platforms such as Make and Zapier. For small companies, they can have it locally deployed or host it in the cloud, which is way more cost-efficient when compared to other platforms. It has reduced a lot of manpower required as it can automate the repetitive tasks which are required for any organization and also increased the efficiency.
What needs improvement?
I haven't seen any major flaws in n8n. However, n8n can be improved if it provides a better learning curve for beginners, as it is quite complex for beginners. Providing more tutorials would help. n8n would benefit from more video tutorials as well as more documentation on easier materials for showcasing how n8n works so that beginners can learn it easily.
For how long have I used the solution?
I have been using n8n for three years.
What do I think about the stability of the solution?
n8n is stable in my experience.
How are customer service and support?
I think n8n customer support is pretty responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have evaluated other options before sticking to n8n, such as Zapier and Make.
How was the initial setup?
We locally hosted the Docker image in an EC2 instance.
What other advice do I have?
I would advise them to properly understand n8n through the documentation and the tutorials available so that they can use n8n efficiently. I think it is better if there is an improvement within the system, as sometimes responses are not being picked up fast enough and sometimes the system indicates whether I am there or not, even after I have given a response. I believe it would be beneficial if the system improved its efficiency. I rate this review a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Flexible Automation with Powerful Control
What do you like best about the product?
I use n8n to automate workflows by connecting different apps and APIs without heavy coding. It helps me handle webhooks, background jobs, data syncing, and notifications efficiently. What I like most about n8n is its flexibility and full control over workflows. The visual editor makes complex logic easy to build, and being self-hosted keeps data secure. It’s powerful, customizable, and doesn’t lock you into rigid automation rules. I also enjoy how well n8n handles complex logic, error handling, and custom API integrations. The open-source ecosystem and active community make it easy to extend and troubleshoot workflows. It feels reliable, scalable, and well-suited for both simple and advanced automations. These features make n8n especially valuable because I can build advanced workflows with conditions, loops, and branching without external scripts. Error handling lets me catch failures, retry steps, or send alerts, which makes automations more reliable. Custom API integrations allow me to work with almost any service, even ones without native support, all in a single workflow.
What do you dislike about the product?
The learning curve for complex workflows and advanced expressions can feel overwhelming at first. Debugging large workflows can get tricky when many nodes are involved. Better built-in documentation and clearer error messages would make the experience smoother. The initial setup was also a little complex.
What problems is the product solving and how is that benefiting you?
I use n8n to automate workflows, connecting apps and APIs without heavy coding. It solves repetitive manual work by automating processes, managing complex logic, and handling tasks efficiently, saving time and reducing manual effort.
Stable and Powerful Platform That Delivers Amazing Reach. Adding Ai Agent will be Cherry on top.
What do you like best about the product?
It works. it is stable and the reach it has to enable things is just amazing.
What do you dislike about the product?
There is no Ai agent through which one can take help when stuck. If I am paying to n8n then why do I have to go to my LLM to learn when I am stuck.
What problems is the product solving and how is that benefiting you?
I am currently using it to create automation solutions for my workplace.
Effortless Self-Hosting and User-Friendly Experience
What do you like best about the product?
Easy to use, self-hosting facility and queue mode
What do you dislike about the product?
Non-availability of Customer Support for Selfhosted users. When we develop an App for a customer, we are basically inspiring them to use n8n.io cloud. So as a Partner, n8n team should consider providing Customer Support to everyone rather than leaving it completely to Community
What problems is the product solving and how is that benefiting you?
I am mostly using it to get automated AI response from LLM and document processing
User-Friendly Interface and Flexible Workflow Management
What do you like best about the product?
Very user friendly UI, Good featured node, feasibility of many type of workflow architecture and Good management of flow of the processing and easy to debug and Test.
What do you dislike about the product?
As of Now, Sincerely, I didn't get anything disliked event or issue.
What problems is the product solving and how is that benefiting you?
I think n8n focusing on more feasibility in nodes for workflow development and also improving UI.
Automation Made Effortless with n8n
What do you like best about the product?
I use n8n for automating day-to-day manual and repetitive tasks, which saves me a lot of time and helps me schedule tasks with fixed timelines. It has a vast majority of integrations, and almost everything is possible to automate. The Agentic AI feature, webhooks, and data manipulation tools are especially valuable to me. I enjoy using a variety of AI agents and customizing the system prompts to provide exact and expected results. The setup was challenging, but it was fun and a learning experience.
What do you dislike about the product?
I've only faced this challenge with handling errors. The errors could be described more clearly. Also, there's no AI feature for the self-hosted n8n version. It would be great if we had a BYOK AI agent feature for self-hosted n8n.
What problems is the product solving and how is that benefiting you?
I use n8n to automate repetitive tasks, which saves me a lot of time and ensures I meet deadlines. It helps eliminate human error and handles manual processes efficiently.
Outstanding Free Open Source Solution
What do you like best about the product?
open source free version, visual and coding hybrid
What do you dislike about the product?
auto testing can be better, and thats it
What problems is the product solving and how is that benefiting you?
automations
Workflow automation has boosted agentic chatbots and HR knowledge search for our teams
What is our primary use case?
I am using n8n for generating agentic AI agents. I will explain this via one example. We have a requirement to create a chatbot for a university website. For that purpose, we have used n8n. Students will directly come to our chatbot and ask about courses, departments, and fees. Our agentic agent will respond to their inquiries.
We are also using n8n for HR purposes. We have stored all documents in GitHub and converted all documents into vectors, storing that information in Pinecone. We have used n8n to retrieve the information based on the user's query.
What is most valuable?
n8n supports connectivity to any application. We can easily connect any application with n8n, which is a feature I really appreciate.
In the previous examples with Pinecone and the chatbot application, we have utilized Gemini and OpenAI as an LLM. With the help of n8n, we have easily connected them. We have also connected Google Spreadsheet to get data from Google Sheets and save the data back to Google Sheets. We have done this very easily without coding.
n8n has helped us build agents very quickly. Without coding, we can accomplish this. Our business is growing faster because we have created workflows that help us improve our business.
We have improved time, cost, and productivity. All three have been improved.
What needs improvement?
n8n could benefit from a better UI. Currently, n8n provides workflows and we can easily create workflows and connect most applications. However, if n8n provided AI integration where we could just type via text and it would generate a workflow, that would be very useful.
Currently, when I configure n8n or create a workflow, I have to do everything manually. We do not have any AI with an LLM where I can just provide information in human language and it will convert or create the workflows. That is why I have deducted two points.
For how long have I used the solution?
I have been using n8n for one year.
What do I think about the stability of the solution?
I have set up n8n on our local server, which is on a Contabo-based server, and sometimes it was losing connection. I have to restart it again and again. That type of issue I was experiencing.
What do I think about the scalability of the solution?
We can scale up as per our need. I do not face any issues with scaling up.
How are customer service and support?
I am not aware of customer support because nowadays many AI things are available in the market. I do not have to reach out to n8n customer support. I just ask a question to ChatGPT or Gemini, and it will answer my questions. I have not contacted them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have not used another solution. Currently, n8n was good. That is why we have started reviewing it.
What was our ROI?
If we use n8n, we will save time and money with fewer employees.
What other advice do I have?
n8n is a very good product. It will save time and add more productivity. It will also reduce the work of humans if you utilize it in a better way. If anybody wants to use it, that is a very good product.
I am a customer as well as a developer. I would rate this product an 8 out of 10.
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