What do you like best about the product?

No more frustrating conversations wtih partners and leaders who have different numbers and no more waiting in queues for your data team to be available. While Netspring does require you to be set up with your data warehouse, it empowers your team to be more curious. Not only with browser behaviour but application data and anything else you throw at it. Netspring allowed us to tell more of the story of our product and how customers are using it.

I also like how responsive the team is and how we can see revenue, customer, app and browser behavior all in the one app. Its made a difference in our data led decision culture.

What do you dislike about the product?

The UI can be sluggish compared with competitors but I know the team is working on that and something we can be patient on as the value is in the data that it returns which we have never had access to befre.

What problems is the product solving and how is that benefiting you?

Netspring help us work from a single source of truth for product, subscription, and customer data. We have instant access to our data warehouse for curious Product Managers and we have alignment on definitions and raw data across our organisation. This leads to less confusing conversation and has us all focusssing on the same goal.