What do you like best about the product?

This is very user-friendly tool, easy to create templates using Block Library and the pages or stories can be associated language wise or market mise. There is more flexible option to clone the content between various markets with same language speaking counties like AU NZ GB etc. We use the tool more frequently and we have more than 25 spaces created project wise.
The Data source option with language specific works well for us to use them as labels for different markets. We can use them as an API as well. The Tasks option is one of the best option where we can use it to trigger the builds using the API and we are also using the webhook option that provided per space which will help us to build our project based on publishing the story.
A user friendly and flexible option is, we can copy the templates from one space to other. I loved the tool as a developer and storyblok admin user. We also have control over granting the access between users Field Wise which is very great functionality and that’s very much useful for our organisation.

What do you dislike about the product?

The Customer support with chat is not that responsive as I have noticed, because I rarely get the reply from them which is little sad new.
However, I found a link (mentioned below) which helped me a lot, the issue is resolved within 48 hours after creating a ticket here. By which we were Happy.

https://storyblok.atlassian.net/servicedesk/customer/portal/2/user/login?destination=portal%2F2

Feedback - We appreciate if you can respond well over the chat.

What problems is the product solving and how is that benefiting you?

We were using sitecore earlier and migrated to Storyblok mostly for the cost effective with similar or more features.