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Handy Remote Tools and Patch Management—Registry & Service Editing Made Easy
What do you like best about the product?
Being able to remote background and other tools given by default are so handy. Tools such as software / patch management, registry & service editor without going onto the device is great!
What do you dislike about the product?
the default dashboard doesn't really give much information. I wish it was a bit more modular. I also feel there should also be a search box to be able to filter without having to go into more filters, select the field, etc.
What problems is the product solving and how is that benefiting you?
Allows us to provide a better level of support to our users without having to nag them personally. We can set nag prompts to do it for us.
Very User-Friendly, Makes Client Work Efficient
What do you like best about the product?
Very user-friendly and easy to navigate. It allows me to work efficiently with clients.
What do you dislike about the product?
I honestly don’t have any issues with Ninja.
What problems is the product solving and how is that benefiting you?
Being able to work efficiently on clients computers. Creates an easy way to access the devices while still keeping clients satisfied with safety
NinjaOne Streamlines Device Management and Boosts IT Efficiency
What do you like best about the product?
NinjaOne helps us streamline device management and reduce manual work. It’s reliable, well‑designed, and makes IT operations much more efficient.
What do you dislike about the product?
Honestly, there’s very little to dislike — mainly minor feature requests rather than real drawbacks.
What problems is the product solving and how is that benefiting you?
It simplifies IT operations by replacing multiple tools with one unified solution. As a result, we spend less time on maintenance tasks and more time on strategic work.
NinjaOne Makes Setup and Scripting Effortless—with Unlimited Support
What do you like best about the product?
The ease of setup, the light agent requirements on both Windows and Mac, the script library at hand, the ability to create any script right of the bat are all qualities I enjoy while using NinjaOne on a daily basis. Not to forget, the unlimited support and onboarding session that you can request is a hidden feature not to take for granted
What do you dislike about the product?
One thing that I dislike, that's rather on the end user more than on NinjaOne, that when the user doesn't install an OS or App update, the machine will be shown as unhealthy, which I find a bit too much for a hanging slack update.
What problems is the product solving and how is that benefiting you?
The endless range of Windows app that you can install with NinjaOne is more than you can handle. Once your account manager enables the WinGet integration, almost all the versions of all the software are at the tip of your fingers.
Reliable, Intuitive Endpoint Management That Saves Time
What do you like best about the product?
NinjaOne is a very reliable and easy-to-use platform for endpoint management. It offers clear visibility over devices, efficient patch management, and powerful automation features. The interface is intuitive and saves a lot of time in daily IT operations. Support is responsive and helpful, which makes NinjaOne a great solution for managed IT services.
What do you dislike about the product?
There is nothing major to dislike about NinjaOne. Occasional minor improvements could be made, but overall the platform is reliable, easy to use, and works very well for daily IT management tasks.
What problems is the product solving and how is that benefiting you?
NinjaOne helps simplify endpoint management and gives clear visibility into installed software and licenses. This helps us keep software usage under control, avoid licensing issues, and manage devices more efficiently from one place.
NinjaOne: Seamless Remote Access and Deep Insights for IT Support
What do you like best about the product?
We started using NinjaOne last year, and it has become an excellent support tool for our IT team. In my opinion, it's one of the best and most seamless solutions for remotely accessing user PCs. The depth of information we can extract is incredibly helpful for our daily work.
What do you dislike about the product?
One downside of NinjaOne is that policies can be surprisingly difficult to work with. Setting them up the way you want isn't always straightforward, and it often takes more trial and error than expected
What problems is the product solving and how is that benefiting you?
NinjaOne solves our remote support and device management challenges by giving our IT team a single, seamless platform to access and troubleshoot user PCs. The depth of device information we can pull hardware details, installed software, system health, and more allows us to diagnose and resolve issues faster, often without needing to disturb the end user. This has significantly improved our response times and day-to-day efficiency.
Easy to Use, Quick to Deploy, and Strong Automation for IT Management
What do you like best about the product?
It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity.
What do you dislike about the product?
Limited granularity in permissions/roles in certain cases
Slow rollout / deployment can be frustrating
Ticketing system feels underdeveloped compared to dedicated tool
Slow rollout / deployment can be frustrating
Ticketing system feels underdeveloped compared to dedicated tool
What problems is the product solving and how is that benefiting you?
Brings monitoring, patching, and remote access into one place
Automates repetitive tasks
Catches issues early
Automates repetitive tasks
Catches issues early
It departments little helper
What do you like best about the product?
Speed, ist very fast switching between needed Ressources
What do you dislike about the product?
Could be a bit more structured, in terms like infos to an object
What problems is the product solving and how is that benefiting you?
Monitoring all kinds of hardware, to have a better sights of runing machines in a company
Easy to Use, Quick to Deploy, and Strong Automation for IT Management
What do you like best about the product?
It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity.
What do you dislike about the product?
Limited granularity in permissions/roles in certain cases
Slow rollout / deployment can be frustrating
Ticketing system feels underdeveloped compared to dedicated tool
Slow rollout / deployment can be frustrating
Ticketing system feels underdeveloped compared to dedicated tool
What problems is the product solving and how is that benefiting you?
Brings monitoring, patching, and remote access into one place
Automates repetitive tasks
Catches issues early
Automates repetitive tasks
Catches issues early
Easy to Use with Detailed Integrated Client Views
What do you like best about the product?
Ease of Use, Detail of integrated clients,
What do you dislike about the product?
Dokumentation and getting started, slightly confusing layout
What problems is the product solving and how is that benefiting you?
Automation and deployment of Scripts, Troubleshooting client issues
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