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NinjaOne is great!
What do you like best about the product?
NinjaOne allowed us to consolidate multiple tools. It's ease of use is great. We were able to quickly implement and were able to reduce the number of hours dedicated to imaging and software installs.
What do you dislike about the product?
The network management piece could be more robust.
What problems is the product solving and how is that benefiting you?
We are able to deploy software at a record pace.
One of the best Tools I've ever seen!
What do you like best about the product?
This platform provides comprehensive management and monitoring of all devices—a one-stop shop for all of an administrator’s daily activities. It supports a wide range of tasks, including scheduling activities such as creating scheduled tasks, executing commands in either system or user context, and monitoring services with automated restart capabilities. The tool is easy to deploy through various methods, and the onboarding process was highly thorough. It is undoubtedly a tool utilized on a daily basis.
What do you dislike about the product?
The remote viewing session tool still requires some fining tuning in the features department. I found that the policy configuration can become confusing, depending on how it’s set up.
What problems is the product solving and how is that benefiting you?
The software enables us to monitor all of our endpoints across various geographic locations, including those that are not part of our traditional onboarding process.
Amazing experience with NinjaOne
What do you like best about the product?
How easy it is to use, it is very easy to navigate, and figure out how to do certain things such as patching, using RMM tool, ticketing . Onboarding was great, and really easy to get acclimated on using. We use NinjaOne daily as it is replacing our outdated tools, integrating it with our current environment was very easy as we had no trouble getting it to connect/work with NinjaOne. Customer Support has been great when needed to solve patching issues, or device issues. Overall i would say the remote tool is the best i have ever used!
What do you dislike about the product?
None!! I have not had anything to dislike about NinjaOne.
What problems is the product solving and how is that benefiting you?
It is making our problems with patching easier since we are able to patch/update applications, OS, and making it easier for me to resolve issues on my endpoints!
Useful tools all-in-one
What do you like best about the product?
Tools easy to use when instalation is complete
Implementation team is helpful and know their product when you set it up for the first time
Customer support was able to help me quickly when needed.
Great tool to have a daily picture of your environment.
Implementation team is helpful and know their product when you set it up for the first time
Customer support was able to help me quickly when needed.
Great tool to have a daily picture of your environment.
What do you dislike about the product?
The learning curve can be a bit high if you don't put the time but with the dojo and with the numerous webinars it helps alot to set it up.
What problems is the product solving and how is that benefiting you?
Being alone in the IT department and having multiple sites, the tool is helping me manage the infrastructure and making sure that everything is up to date security wise to block most potential attacks.
Nothing short of amazing
What do you like best about the product?
The ease the it is to implement and how well the features match up to higher priced offerings.
What do you dislike about the product?
It would be nice if you could create more custom reports
What problems is the product solving and how is that benefiting you?
The ability to keep track of all of our IT assets in one platform
Fantastic Product all around
What do you like best about the product?
Our company started using NinjaOne's RMM over a year ago, to replace Managed Engine's Endpoint Central. So far, it has been a wonderful experience for my entire team. The RRM solution is easy to use and manage, and the NinjaOne team are constantly releasing features that add tremendous value. The support from NinaOne is highly responsive and knowledgeable. It's significantly reduced the administrative overhead when it comes to Endpoints, Device Onboarding and Offboarding, and keep our end-user devices secure and safe. I highly recommend their product!!!
What do you dislike about the product?
We have found no issues with the NinjaOne RMM solution at this time.
What problems is the product solving and how is that benefiting you?
Automated Patch & Application Management. Onboarding and Offboarding devices. Remote access and end user support. Reporting capabilities. Task and script deployments, Auto-remediations. Monitoring and alerting.
Outstanding and Intuitive IT Management Platform
What do you like best about the product?
NinjaOne impresses with its user-friendliness and intuitive design, significantly simplifying IT management tasks. The platform is easy to implement, offers excellent customer support, and integrates seamlessly into existing workflows. Its comprehensive feature set — covering everything from remote monitoring to patch management — provides the number of features needed to address diverse use cases. We rely on NinjaOne daily across multiple teams, thanks to its reliability and speed. The NinjaRemote connection is particularly noteworthy: fast, straightforward, and consistently reliable. Initially, we wondered if the streamlined design meant missing functionality, but we were pleasantly surprised. First impressions can be deceiving: NinjaOne proved extremely powerful when connecting our PSA and leveraging scripting, enabling us to automate numerous processes. Additionally, the product roadmaps are exceptionally clear and transparent—something we have not seen in any other platform.
What do you dislike about the product?
Some modules, such as MDM, are not yet on par with competing products; however, they seem to require additional time to mature. The pricing model definitely needs improvement—having clearly defined tiers rather than constant adjustments would be beneficial. Finally, the built-in reporting could offer greater flexibility.
What problems is the product solving and how is that benefiting you?
NinjaOne solves several critical challenges in our IT operations by consolidating disparate management tools into a single, unified platform. It reduces downtime through proactive monitoring and automated patch management, ensuring systems remain secure and up to date. By streamlining remote support with NinjaRemote and automating routine scripts, we’ve freed up our team to focus on strategic projects rather than manual maintenance. Centralized visibility and comprehensive reporting enable faster decision-making and improve our service-level compliance, ultimately saving time and reducing costs.
NIce and powerful RMM service for system administrators for remote device management
What do you like best about the product?
All in one place, support of all OSes, convenient interface, intergation with SentinelOne
What do you dislike about the product?
Some features require additional payment, but that's the case almost everywhere
What problems is the product solving and how is that benefiting you?
NinjaOne solving and covers all the needs and purposes listed in the previous paragraph above
Reliable all-in-one solution for IT management and support
What do you like best about the product?
NinjaOne is a powerful, intuitive tool for Remote Monitoring and Management (RMM) that noticeably eases our IT daily routine. Particularly noteworthy are the easy implementation, the clear user interface, and the efficient automation functions – whether in patching, script distribution, or monitoring.
The integration with common tools works smoothly, and the transparency over our endpoints has significantly improved since its introduction. The reports are also easy to understand and can be quickly customized.
Another plus is the reliable support: quickly accessible, competent, and solution-oriented.
NinjaOne is used daily in the work routine to support our customers.
The integration with common tools works smoothly, and the transparency over our endpoints has significantly improved since its introduction. The reports are also easy to understand and can be quickly customized.
Another plus is the reliable support: quickly accessible, competent, and solution-oriented.
NinjaOne is used daily in the work routine to support our customers.
What do you dislike about the product?
The reporting functions are already helpful, but could be made more flexible. A stronger customization of the reports, for example through user-defined layouts or advanced filters, would further enhance their professional use in a customer context.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the problem of time-consuming management of distributed endpoints through a central platform for monitoring, management, and automation. This increases efficiency, reduces error rates, and improves transparency and responsiveness.
Easy Handling and Comforable
What do you like best about the product?
- easy to use and configure
- good integrations
- easy to implement
- good support
- good integrations
- easy to implement
- good support
What do you dislike about the product?
sometimes conditions and notifications are not triggered or sent
What problems is the product solving and how is that benefiting you?
- Quick Support
- Monitoring
- Monitoring
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