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Incompatibility with many apps and concerns about data collection
What do you like best about the product?
There are a multitude of resources that, in my experience, are not useful, and furthermore, the group policy seems unclear to me.
What do you dislike about the product?
Incompatibility with many applications and collect data
What problems is the product solving and how is that benefiting you?
I updated Windows and saved the cost of licenses.
NinjaOne my positive experience.
What do you like best about the product?
I find Ninja one greatly helpful in managing my ticket load, navigating to what needs to be done and understanding the SLA's that are possible using this software, I find it great how easy it is to make use of installers and get the program onto end user devices in order to monitor and provide assistancance, So fare when i've had to interact with NinjaOnes support they've been patient and willing to assist where possible, I use this daily along with teh whole of my team, it has integrated within our works ecosystem perfectly and easily.
What do you dislike about the product?
It would be really cool to see further built-in scripting options for the software as well as some more options for supporting Linux. However, currently as a platform its hard to fault it.
What problems is the product solving and how is that benefiting you?
Ninja one is helping and benefiting me by offering an easy way to remote on and assist users with their issues, it is great for this.
The best RMM Suite I have used
What do you like best about the product?
I really appreciate the wide range of features and integrations that NinjaOne offers, with its patching functionality standing out in particular. I also find the tool very easy to use, and the customer support team has been consistently helpful and responsive whenever I’ve needed assistance.
What do you dislike about the product?
I guess they could offer native support for more third-party integrations.
What problems is the product solving and how is that benefiting you?
We use NinjaOne to manage our endpoints and deploy patches across all of them. We’ve also set up monitoring alerts for each endpoint, and those alerts integrate with our third-party ticketing system, which helps us keep everything organized and respond quickly when issues come up.
The perfect script deployment solution
What do you like best about the product?
I like the script deployment the most, it is super handy to be able to have global scripts to deploy. I use it everyday and it is so easy to use.
What do you dislike about the product?
I dislike the installation method sometimes. It can make it quite hard to bulk deploy on machines but I think that is more to do with the PCs itself rather than Ninja.
What problems is the product solving and how is that benefiting you?
Changing how some of the group policies work and how Maintenance mode works.
Quick overview, remote access, strong MDM features for Android & iOS, and it works well!
What do you like best about the product?
Very good and above all fast overview options, direct connection to computers that need help (via the Internet!), and the really helpful MDM options for mobile devices (both Android and iOS).
What do you dislike about the product?
The ticketing is sometimes a bit "tricky" - it would be helpful to be reminded to save. But still, of course, good.
What problems is the product solving and how is that benefiting you?
Sometimes remote access fails - occasionally you have to log in to NinjaOne again, then it usually works.
NinjaOne Review
What do you like best about the product?
Great company and great product, works smoothly and great UI.
What do you dislike about the product?
The folder transfer system can be very slow at times.
What problems is the product solving and how is that benefiting you?
Patching and connecting to machines
A comprehensive and efficient tool for IT management and support
What do you like best about the product?
The application stands out for its versatility. It allows you to create policies for the teams, review the company's devices along with their characteristics, and access them remotely in seconds.
The ease of integration into our organization has been simple and quick. On a technical level, it is a very intuitive tool, which has significantly reduced the team's training time.
Additionally, NinjaOne has become a key component for customer support, as it allows us to diagnose and resolve issues quickly and efficiently. It is a tool we use daily and has notably improved the quality and speed of the service we offer.
The ease of integration into our organization has been simple and quick. On a technical level, it is a very intuitive tool, which has significantly reduced the team's training time.
Additionally, NinjaOne has become a key component for customer support, as it allows us to diagnose and resolve issues quickly and efficiently. It is a tool we use daily and has notably improved the quality and speed of the service we offer.
What do you dislike about the product?
So far I haven't found any dark spots; I keep testing the application.
What problems is the product solving and how is that benefiting you?
NinjaOne centralizes device management and technical support on a single platform. It allows proactive monitoring, patch management, remote access, and task automation, which reduces incidents, response times, and manual work.
This benefits me because I have greater visibility and control of the environment, I can solve problems faster, prevent failures before they affect users, and dedicate more time to higher-value tasks.
This benefits me because I have greater visibility and control of the environment, I can solve problems faster, prevent failures before they affect users, and dedicate more time to higher-value tasks.
Clear central management with many useful features and integrations
What do you like best about the product?
Central administration that is clearly designed and understandable for everyone. Many features and integrations are offered that are useful. The constant expansion is great. The setup and management are extremely easy.
What do you dislike about the product?
The license evaluation is not transparent at all, there is no way to obtain information through the portal.
What problems is the product solving and how is that benefiting you?
Constant monitoring and support from afar.
NinjaOne RMM: All-in-One Package with Best-in-Class Patching
What do you like best about the product?
Ninja ones RMM is an all in one package, in my view the patching is second to none.
What do you dislike about the product?
Nothing, it does what it says and it does it well.
What problems is the product solving and how is that benefiting you?
Vulnerabilities within the organisation.
Very good patch management, clear automation, and great support
What do you like best about the product?
Very good patch management: Problems can be identified directly, and automation is simple and clear. Additionally, I find it very practical that all information about my clients and servers is presented on a single page. All systems are well documented. The support from NinjaOne is great.
What do you dislike about the product?
When migrating servers in a Hyper-V failover cluster, they are initially displayed as offline. This should be improved so that the systems appear correctly as online immediately after the migration.
What problems is the product solving and how is that benefiting you?
Even in a small IT team, NinjaOne noticeably simplifies daily work. Many tasks can be organized more clearly, which provides relief in everyday life.
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