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Simply a tool you can't manage without
What do you like best about the product?
Ease to organise devices into orgs and groups and perdowm automated functions
What do you dislike about the product?
Lack of Apple support. I'm having to use a seperate solution. I want everythign in just Ninja
What problems is the product solving and how is that benefiting you?
We support 850 devices over 23 sites and remote workers .. all from our desks
Everything is as it should be!
What do you like best about the product?
What I like best is how easy NinjaOne is to use and to implement. The web interface is clear and intuitive. Regular updates bring many new useful functions. Ninja One has now become one of our most important tools and we use it every day. Customer support has always responded quickly and tried to solve problems as quickly as possible. I would particularly like to emphasize how easy the integration was. In my opinion a product like no other
What do you dislike about the product?
No matter how long I think about it, I can't currently think of anything that I don't like about NinjaOne
What problems is the product solving and how is that benefiting you?
Ninja One helps us get an overview of the current update status of the software. It is now also possible for us to create simple, quick automations for troubleshooting
The best of both advanced and easy to use RMM.
What do you like best about the product?
Common sense design/interface helped us run with this product from day one with no complications. Deployment was a breeze and the at hand data that became available regarding all deployed nodes was next generation.
What do you dislike about the product?
Right now after a few months of using the product I can not find anything to dislike about it.
What problems is the product solving and how is that benefiting you?
The patch management is one of the better versions of such a thing I have ever used and we have used many other competitive products in the past that get no where near Ninja's solution. The RMM solution is next generation and I regret not changing to this solution sooner.
John Simpson Honest Review
What do you like best about the product?
Interface is very navigeable. Layout makes sense. Device list is great. Searching is awesome.
What do you dislike about the product?
Limiting a few features such as software deployments.
What problems is the product solving and how is that benefiting you?
Endpoint management is wicked simple.
As good as it gets
What do you like best about the product?
NinjaOne is incredibly easy to use and implement. We love how intuitive and flexible the system is. With all of our policies in place, we have save countless hours, and gained efficiencies we never thought possible. The few times we've had an issue, their customer support was immediate in their response.
What do you dislike about the product?
There aren't any downsides that I can think of.
What problems is the product solving and how is that benefiting you?
NinjaOne has allowed us to have a better view on issues throughout our organization. We can now be more proactive instead or reactive. It's also allowed us to have much better remote access tools for our employees for when they want to work from home.
Simplified and intuitive management solution
What do you like best about the product?
The fact that the mobile interfaces provide enough use. The system has granular security configurations. Support is regularly available to assist with advanced setup. Works across all our products. Daily reporting provides useful insight. Onboarding new systems in simple.
What do you dislike about the product?
Sometimes setting up advanced automation can be challenging at first.
What problems is the product solving and how is that benefiting you?
We needed a way to track OS updates and asset inventory in a single solution while also providing ease of support for end users. Integrations with SentinelOne and Teamviewer in a single solution has reduced support overhead for us.
NinjaOne RMM solutions is helping us automate and streamline how we support our clients!
What do you like best about the product?
We use Ninja every day for preventative maintenance and it has genuinely cut down on our support calls of people telling us their computers are running slow. Since we started using Ninja, the customers that are in there have not called being upset with a slow computer, or their applications not working due to being out of date.
Their built-in script editor allows us to very easily build scripts to fix daily issues our customers and we integrate it into our workflow to fix large scale issues across multiple companies. We have also implemented multiple scripts that are user facing using their taskbar making it easy for our customers to help themselves to issues they are facing on their computer, once again cutting down on support calls.
Their built-in script editor allows us to very easily build scripts to fix daily issues our customers and we integrate it into our workflow to fix large scale issues across multiple companies. We have also implemented multiple scripts that are user facing using their taskbar making it easy for our customers to help themselves to issues they are facing on their computer, once again cutting down on support calls.
What do you dislike about the product?
The vaugeness of the patching failures. Example: We want to allow the new Chrome update to all the computers we have in NinjaOne but some of them fail... a lot of them fail, and we have no idea why. It doesn't give us a reason for the failure, just that it failed. Another issue we frequently run into is we run a script we dont intend to and we can nopt stop it from running, only after about a day does it finally allow us to run another script. (This issue is expected to be fixed in a future patch though so this may not be an issue later)
What problems is the product solving and how is that benefiting you?
We work in the healthcare industry so having every computer using the most up to date and secure update is incredibly important and necessary to stay HIPPA compliant. Patch Management and custom scripting abilities to ensure that when an update comes out the computer is immediately updated and prepared to push it to the user. This has saved our technicians from every day checking for updates and going computer to computer updating everything.
Very easy to move around for day to day work.
What do you like best about the product?
In a large company/client pool the ability to find any machine in the search bar using either a serial number, username, or device name and being able to connect in in less then 10 seconds is very helpful at saving time.
What do you dislike about the product?
When looking at a server and needing to go back and look at another the device list needs to be filtered again.
What problems is the product solving and how is that benefiting you?
Big pathcing updates is very easy to roll out and identify issues when there are some.
So far our best choice!
What do you like best about the product?
Ongoing expansion of functionality, top support, quick onboarding for new users, many integrations. It facilitates our daily workflow!
What do you dislike about the product?
Network scan could use some optimization.
What problems is the product solving and how is that benefiting you?
Finally all devices on one platform.
Thank you for the great collaboration!
What do you like best about the product?
Ninja Remote. Also execute the Patch Management and remote management tools like scripts.
What do you dislike about the product?
Well, we don't need certain parts of Ninja. It's hard to say what I don't like. I can't think of anything right now.
What problems is the product solving and how is that benefiting you?
Unfortunately, I do not understand this question
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