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Reviews from AWS customer

3 AWS reviews
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  • 3
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External reviews

3,591 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Randy M.

User friendly

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
NinjaOne RMM is an excellent remote monitoring and management software that stands out for its user-friendly interface. The platform is easy to navigate that makes it simple to manage multiple devices and endpoints on different sites without being overwhelmed by cluttered options or unnecessary steps.

One of the most convenient aspects is the availability of the mobile app.

In terms of performance, NinjaOne offers a reliable and efficient solution that doesn’t require excessive configuration to get started. Overall, it’s a solid RMM tool that streamlines IT management and makes it accessible from virtually anywhere. Highly recommended for anyone looking for simplicity and functionality in an RMM solution!
What do you dislike about the product?
One area where NinjaOne could improve is in its handling of CVE (Common Vulnerabilities and Exposures) scanning. Currently, the software doesn’t catch all CVEs consistently, which means potential vulnerabilities might slip through.
What problems is the product solving and how is that benefiting you?
1. Efficiency and Time Savings: With NinjaOne, I can automate tasks like patching and updating, ensuring that all workstations are secure and running the latest software versions
2.Improved Security and Reliability: Regular updates are critical for security, but managing them manually across multiple devices can lead to missed patches and vulnerabilities
3. We can force the updates


    Computer Networking

Easy to use and feature rich NMS

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
Comes with a large script library which can be easily extended with your own scripts. Continuesly working on integratin more and more software so that for e.g. Antivirus software ist natively integrated in the eco-system.
What do you dislike about the product?
Some of the menus are not fully developed or not yet adapted to the standard
What problems is the product solving and how is that benefiting you?
Ninja solves the problem of being able to switch to a client via remote maintenance after receiving a warning from an automation and possibly being able to recognise the cause via the client overview.


    Information Technology and Services

New Software with new features

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive - I, as the IT team, love to quickly address issues, automate tasks, and manage devices from a single dashboard. The user interface is very friendly and makes it easier to navigate.
What do you dislike about the product?
Sometimes I find some limitations with reporting and customization options. The alerting system needs some workarounds for fine-tuning.
What problems is the product solving and how is that benefiting you?
Easy Remote Monitoring and Support for me and our customers. External Access by Service Providers simplified. Minimizing human errors.


    Information Technology and Services

Great RMM that just works

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
Ease of setup, support for many platforms (Mac, Liniux and Windows), fast script engine.
What do you dislike about the product?
Ticketsystem is a bit underperforming and can be improved.
What problems is the product solving and how is that benefiting you?
With monitoring and automated scripts, we can resolve issues before they impact users, reducing downtime and improving productivity.


    Wesley M.

Best RMM software!

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
NinjaOne has been very helpful to our company when we started to implement the software to our customers. Great and fast response and also good in their pricing.
What do you dislike about the product?
nothing to complain about the company or product.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping our company to monitor and patch our customers systems. These devices will be updated and third party software will be patched automatically.


    Lars P.

Best Remote Programm

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
Ninja is Easy to use and brings a lot of features
What do you dislike about the product?
Didnt run in any dislikes in Ninja yet . Will get back to that question
What problems is the product solving and how is that benefiting you?
Fast access to Active directory


    Daryl P.

Great experience with ninja one

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. Lots of info at my fingertips.
What do you dislike about the product?
Wish I switch to them sooner.great experience so far.
What problems is the product solving and how is that benefiting you?
Speed in managing client environment


    Chandler S.

Solid All-Around RMM Tool

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about NinjaOne is how simple it makes managing multiple clients and devices. The interface is clean, alerts are reliable, and remote access is quick. It’s solid — you can tell it’s built for IT people who just want things to work right.
What do you dislike about the product?
The platform’s great overall, but some of the reporting and automation setup can feel a bit limited or clunky at times. Nothing major, just small things that could be smoother.
What problems is the product solving and how is that benefiting you?
NinjaOne is always adding new features with updates that are requested by the community so that is how they are helping me.


    Consulting

NinjaOne RMM and Remote Desktop

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about NinjaOne is its all-in-one simplicity and automation for IT management. It offers a powerful platform that combines remote monitoring, patch management, and remote support with an intuitive interface.
What do you dislike about the product?
Helpdesk and Note needs more enhancements.
What problems is the product solving and how is that benefiting you?
RMM, Remote Support, Patching, SentinelOne


    Manufacturing

Very Helpful and Friendly

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
THe ability to always reach out and have a friendly productive conversation, that both solves my issue and creates a relationship with my accouint manager
What do you dislike about the product?
nothing that I can say, it has always been rather straightforward, or solved wuickly with a phone call
What problems is the product solving and how is that benefiting you?
It is a very easy RMM tool that allows my coworkers to remote intothere computer quickly and effectivly with little to no explination/trainging on my end