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NinjaOne has streamlined our IT management with intuitive interface and automation tools
What do you like best about the product?
NinjaOne's intuitive interface and robust automation tools have significantly streamlined our IT management processes. The platform's efficient remote monitoring capabilities allow us to proactively address issues, enhancing overall productivity. Additionally, NinjaOne's responsive customer support ensures that any challenges are promptly resolved, contributing to a smoother operational experience.
What do you dislike about the product?
While NinjaOne offers a robust suite of features, I think the platform's scripting capabilities are somewhat limited.
What problems is the product solving and how is that benefiting you?
NinjaOne addresses several critical IT management challenges, offering significant benefits:
The ticketing system is very fast and responsive comparing my experiences to other platforms.
Centralized Endpoint Management: enhancing efficiency and reducing complexity.
Automated Patch Management: The platform automates the deployment of patches across various operating systems and applications.
The ticketing system is very fast and responsive comparing my experiences to other platforms.
Centralized Endpoint Management: enhancing efficiency and reducing complexity.
Automated Patch Management: The platform automates the deployment of patches across various operating systems and applications.
Intuitive and Powerful Tool for RMM and Endpoint Management
What do you like best about the product?
We have found NinjaOne's RMM tools to be useful and more than adequate for our needs. However, it is within the arena of Endpoint Management that NinjaOne really shines. Patch management and resources monitoring have saved us untold hours of work while simultaneously increasing our confidence in the stability and security of our endpoints.
What do you dislike about the product?
NinjaOne is apparently expanding their suite of tools (e.g. Backup/DR). While we are excited to see how these products develop, there is some concern that they run the risk of diluting existing functionality.
What problems is the product solving and how is that benefiting you?
NinjaOne helps us keep an eye on all of our Endpoints. They also provide the tools that we need to offer remote support. Automation and monitoring notifications allow us to keep abreast of our entire fleet's condition.
Very smart tool for MSPs - great features - great people!
What do you like best about the product?
Very fast UI - very fast execute of automations.
Great patchmanagement that works.
Absolutely great remote tool (ninjaRemote)
Great patchmanagement that works.
Absolutely great remote tool (ninjaRemote)
What do you dislike about the product?
MFA query on iOS App by every login is a not very useful by using face ID to authenticate.
What problems is the product solving and how is that benefiting you?
The performance and the great (working!) patchmanagement safes much time!
Management and Patching Miracle Worker
What do you like best about the product?
Patching, Automation, Server and PC Maintenance, Asset Management.
What do you dislike about the product?
All is good with NinjaOne, no negatives come to mind.
What problems is the product solving and how is that benefiting you?
We don't need addition staff to do jobs that a great RMM can do.
great remote management
What do you like best about the product?
Being able to quickly remote in and help end-users
Having access to end-user's computer details
Having access to end-user's computer details
What do you dislike about the product?
n/a
I like ninja, I don't have anything negative to say about it at this time.
I like ninja, I don't have anything negative to say about it at this time.
What problems is the product solving and how is that benefiting you?
Ninja makes remotely managing and assisting end-users easier, which has boosted efficient IT support
NinjaOne has been so helpful in my day to day tasks
What do you like best about the product?
Ease of use, transparency and overall usefulness
What do you dislike about the product?
I don't have anything that I can say I dislike
What problems is the product solving and how is that benefiting you?
Helping me stay on top of necessary patches and asset management
IT Management Made Easy
What do you like best about the product?
IT Management Made Easy. Auto Patching, reporting, maintenance reboots, PSA connectivity.
What do you dislike about the product?
No downsides to Ninja. It is a great product!
What problems is the product solving and how is that benefiting you?
It is giving more time to our technicians to work on more important things like growing our business.
Too good
What do you like best about the product?
NinjaOne is the best remote monitering tool I have ever seen, i used many RMM's but Ninjaone provide full visibibility to products each and every configurations, activities and all
What do you dislike about the product?
I don't have many dislikes but MDM would definetly required if you guys can work on it ASAP it would be nice
What problems is the product solving and how is that benefiting you?
Most of our automation processes has been done using ninjaone like installing application, taking contol is better, having full visibility for file explorer...etc
Cool Product
What do you like best about the product?
This makes it easy to help patients who have trouble using their devices. so they are able to fill out forms.
What do you dislike about the product?
The really cool products are hidden so you have to go find them.
What problems is the product solving and how is that benefiting you?
Ninja allows me to help elderly patients who dont know how to use their computers. I am able to take over their computer or watch them and tell them what to press. Very helpful.
The switch had been awesome
What do you like best about the product?
Easy of use of the UIsnd features allows for easy onboarding
What do you dislike about the product?
More functions in the mobile application
What problems is the product solving and how is that benefiting you?
Been able automate daily task allows me to scale my business
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