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Intuitive Web UI and packed full of useful features to make managing IT easy
What do you like best about the product?
The ease of use, very easy to get started and the Web Ui is quite intuitive. very easy to setup and implement.
Lots of features and the engineers working on the product seem very active and open to suggestions.
Lots of features and the engineers working on the product seem very active and open to suggestions.
What do you dislike about the product?
The lack of permission structure and alerting/progress indicators particularly with tasks I feel could be improved. It would be good to also have a 1 time connection option lets say for example for assisting personal devices.
What problems is the product solving and how is that benefiting you?
Making it very easy for patching and visibility of devices, super easy to connect on and provides lots of tools and features to administer devices without the need to disturb/notify the end user.
Applying/queueing policies, scripts on mass is super beneficial and I hear there are lots of features relating to vulnerability management in the near future.
Applying/queueing policies, scripts on mass is super beneficial and I hear there are lots of features relating to vulnerability management in the near future.
Dynamic Groups, Flexible Scripting, and Smooth Third-Party Patch Automation
What do you like best about the product?
I like that I can create dynamic groups of systems based on specific configurations, such as whether a particular piece of software is installed. I also appreciate being able to set up scheduled tasks to run whatever scripts I need. For example, I run a file share cleanup script weekly, and I can target as many systems as I want. Lastly, the ability to patch third-party applications automatically through policies makes remediating vulnerabilities much smoother.
What do you dislike about the product?
I’d like the ability to schedule Windows updates based on dependencies. For example, when patching a cluster with two SQL cluster nodes, it would be helpful to ensure the update on one node completes before the next node begins.
What problems is the product solving and how is that benefiting you?
NinjaOne mainly helps us reduce the amount of manual work around endpoint management and patching. Instead of managing systems individually, we group them based on configuration and apply patches or run scripts across everything at once. We also use scheduled tasks to clean up file shares and directories on a regular basis, which has been helpful. For patching, we’ve used it on Server OS systems in cases where Ninja’s built in winget third party patching doesn’t work well on non client OS systems. Overall, it’s made system management more consistent and has saved time that would otherwise be spent chasing individual machines.
Server Health at a Glance Makes Patching Easy
What do you like best about the product?
I like being able to see all of our servers health at a glance. Helps seeing what needs patching or if anything is affected.
What do you dislike about the product?
Sometimes splashtop has trouble connecting
What problems is the product solving and how is that benefiting you?
We have a lot of end users, and a lot of servers. Having a centralized point to manage them all is amazing
Easy-to-Use IT Management Platform with Great Support and Lots of Features
What do you like best about the product?
NinjaOne is a management platform used by IT professonal to manage, secure and support IT devices. It is ease of use with a friendly user interface. Customer support is great at what they do. Lots of features to the software.
What do you dislike about the product?
Pricing is a bit high compare to others. Reporting from it is less customizable and the learning of the software is a bit difficult.
What problems is the product solving and how is that benefiting you?
COnnecting to many devices to have control and help in IT support.
Effortless Background Patching & Remote Server/Workstation Management
What do you like best about the product?
Manage and patch the servers and workstations of my business in background and remote session.
What do you dislike about the product?
Any change of software over the policie cancel the inheritance in all aplications.
What problems is the product solving and how is that benefiting you?
Remote, autonomus patchs and manage solutions.
Simple Device Enrolment and Easy Task Deployment Across Groups
What do you like best about the product?
The simplicity of enrolling new devices, and once groups are configured correctly, how easy it is to run the same task across multiple user devices.
What do you dislike about the product?
It’s not always intuitive for less frequent users. For example, a device may be flagged as ‘unhealthy’, but it isn’t immediately clear why or what criteria are being used for that classification.
What problems is the product solving and how is that benefiting you?
My support team colleagues can handle the vast majority of requests remotely, driving efficiency and satisfaction.
Common configuration changes can be made quickly, without interrupting users, saving time and reducing the risk of human error.
Common configuration changes can be made quickly, without interrupting users, saving time and reducing the risk of human error.
Intuitive All-in-One Platform That Centralizes Everything IT Needs
What do you like best about the product?
It centralizes everything an IT tech needs into a single intuitive platform
What do you dislike about the product?
Reporting is a bit rigid, making it harder to pull very specific or highly customized reports
What problems is the product solving and how is that benefiting you?
NinjaOne is solving the problem of tool sprawl and reactive IT management by bringing monitoring, patching, remote access and automation into a single platform
Ninja One is an indispensable product for our work
What do you like best about the product?
Simple, cost-effective, versatile, cloud-based, comprehensive features from remote software to antivirus scanners to patch management.
What do you dislike about the product?
The pricing model depends on negotiation skills, discounts on products only give a hint of the real price.
What problems is the product solving and how is that benefiting you?
monitoring many clients who all have different networks and yet are somehow the same. Backup monitoring, is the PC online, is the server running stably?
Massive Productivity Boost with Ninja One’s Ever-Improving Suite
What do you like best about the product?
Ninja One team constantly improve and works on bringing new products to the already wide suite. When I first got to collaborate with Ninja in 2019, it was just for a simple RMM tool, currently it's a massive productivity tool. The team is always availble for the support and they make you feel heard. Would definitely recommend it to anyone in the IT industry.
What do you dislike about the product?
Lack of extended logs available for technicians.
What problems is the product solving and how is that benefiting you?
Ninja helps managing online backups with ease, makes device patching and management simple and efficient.
User-Friendly Tool with Powerful Automation
What do you like best about the product?
It's user friendly and powerful automation
What do you dislike about the product?
I don't have any problem with Ninja One, I like it
What problems is the product solving and how is that benefiting you?
Gives you direct control over managed endpoints using one of Ninja’s remote access solutions for fast and secure support
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