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NinjaOne is a great Endpoint Management Tool
What do you like best about the product?
The most helpful part of NinjaOne is their endless customization and extensive automation library that can help you manage your endpoints with ease. It is also very helpful having a remote connect application as I have users in multiple locations. With Ninja Remote I can easily connect in to a remote users laptop and fix the issues needed.
The NinjaOne team is also amazing to work with. Between their webinars that happen weekly, the events they put together for their clients and the day-to-day support NinjaOne takes great care of their clients. It is a pleasure getting to work with the NinjaOne team.
The NinjaOne team is also amazing to work with. Between their webinars that happen weekly, the events they put together for their clients and the day-to-day support NinjaOne takes great care of their clients. It is a pleasure getting to work with the NinjaOne team.
What do you dislike about the product?
I do not have anything bad to say about NinjaOne.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping me solve the problem of managing my endpoint devices. Before NinjaOne I did not have visibility on how each of my endpoints were performing. Now I can see clearly which ones are needing restarts etc. We are still in the early stages of rolling it out completely at our company but are already seeing great benefits from having it. Another huge issue it is solving for me is that it is helping me set up new computers. Through automations and scripts I am able to cut down the time I spend on each computer that is needed to be set up. At a fast growing company like us this is very helpful.
Great platform for Endpoint management
What do you like best about the product?
The automation capabilities in NinjaOne have been extremely useful in managing our fleet of Windows devices.
What do you dislike about the product?
Perhaps not supporting remote control of Android devices which aren't enrolled on the NinjaOne MDM.
What problems is the product solving and how is that benefiting you?
Besides the ability to remotely assist our users, NinjaOne allows us to quickly deploy scripts and automate actions, this has been helpful in remediating any security threats and maintaining our devices.
Fast and frictionless way to get your servers under management
What do you like best about the product?
The interface for N1 was very easy to understand and intuitive. Some of the built in integrations like Sentinel One made our work of asset protection very easy. Additionally, when we were onboarded we worked with a very knowledgeable team that was patient and answered our questions thoroughly.
What do you dislike about the product?
I think some of the remote orchestration and automation might be better. Server patching doesn't quite work like you think it will. Sometimes you don't really know why the servers aren't patching. Some of the alerts don't really clear up like you would expect them either. It would be nice if there was a button to make NinjaOne go and fetch an update for that alert.
What problems is the product solving and how is that benefiting you?
We had a problem with patching our servers and rebooting our servers consistently. And it was difficult to remotely manage our servers. With Ninja One we were able to tackle these two fundamental operational processes and made it easy to use.
I am a Technology Coordinator for our school district. I have been in this position for 20+ years.
What do you like best about the product?
Our use of NinjaOne is invaluable to our staff as we are a two-man operation with 4 schools and a central office. We use it for its remote capabilities to cut down on travel and response time.
Endpoint management, Remote monitoring and management, Patch management, and inventory are the main uses we take advantage of from the NinjaOne suite of products. The application is simple to distribute to the endpoints. Customer support, when needed has been excellent and timely.
Endpoint management, Remote monitoring and management, Patch management, and inventory are the main uses we take advantage of from the NinjaOne suite of products. The application is simple to distribute to the endpoints. Customer support, when needed has been excellent and timely.
What do you dislike about the product?
The ticketing process is not as smooth as I prefer, so we use a different program for the helpdesk.
What problems is the product solving and how is that benefiting you?
For a limited technology team such as ours, Remote access to our endpoints have made a significant impact on response time. Information gathering about technology issues with the endpoint devices makes solving problems easier with less down time for our faculty and administrators.
NinjaOne Review
What do you like best about the product?
The ease of implementing, integrating, and using the system. Pushing updates for any application to all our remote sites from one page is very helpful and painless.
What do you dislike about the product?
I looked at the MDM features before in the past, and they were very limited.
What problems is the product solving and how is that benefiting you?
Its a one stop shop to push updates out to remote sites.
this is a great tool, very user friendly.
What do you like best about the product?
the tools and to push software to any machine.
What do you dislike about the product?
i dont have any complaints. it works very well.
What problems is the product solving and how is that benefiting you?
solving our software and hardware management.
Must have it Software
What do you like best about the product?
I like that I can create custom scripts and run them either on a single device or across all devices, and that I can manage all of my devices remotely as well.
What do you dislike about the product?
So far, I don’t really have anything that I dislike.
What problems is the product solving and how is that benefiting you?
It helps me manage all my devices very easily, and it makes the whole process feel simple and straightforward.
NinjaRMM Tool Review
What do you like best about the product?
The automatic Patch Management is best of NinjaRMM.
It provides Terminal access to machine which enable easy SSH access.
It provides Terminal access to machine which enable easy SSH access.
What do you dislike about the product?
Alerting from Ninja needs to be improved.
More custom solutions needs to be provided
More custom solutions needs to be provided
What problems is the product solving and how is that benefiting you?
NinjaRMM is solving many problems.
- Automatic Patch Management.
- Remote SSH access to machines.
- History of activities making it more observable.
- Security & Alert Management.
- Automatic Patch Management.
- Remote SSH access to machines.
- History of activities making it more observable.
- Security & Alert Management.
Great experience
What do you like best about the product?
NinjaOne has been a good product due to its user-friendly interface, robust automation capabilities, and excellent customer support.
What do you dislike about the product?
A lack of dark mode is one of my only complaints
What problems is the product solving and how is that benefiting you?
Automation
NinjaOne Remote Management Review
What do you like best about the product?
Great range of remote options. Device dashboard is easy to navigate. Integrated ticket system works well. Appreciate the branding options. Support is very responsive.
What do you dislike about the product?
Although device dashboard is easy to navigate, some of the options such as remote software install and patching can be confusing as there seems to be multiple different methods for this.
What problems is the product solving and how is that benefiting you?
NinjaOne provides many tools to monitor our clients' infrastructures. It is an all-in-one management system and is quite easy to get into, which can't be said for many other RMMs.
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