External reviews
3,466 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Intuitive RMM with top support and flexible monitoring tools
What do you like best about the product?
For us, NinjaOne is currently the best RMM solution and also offers very solid monitoring. We are particularly impressed by the high customizability: The platform comes with almost all the necessary tools to easily implement even complex custom scripts, specific alerts, and queries.
The initial setup was extremely easy. The onboarding process was also targeted and absolutely smooth thanks to the support. Since we use NinjaOne almost 24/7, we greatly appreciate the intuitive user interface (GUI) and the ease of use – it makes our workday significantly easier.
The initial setup was extremely easy. The onboarding process was also targeted and absolutely smooth thanks to the support. Since we use NinjaOne almost 24/7, we greatly appreciate the intuitive user interface (GUI) and the ease of use – it makes our workday significantly easier.
What do you dislike about the product?
There are only minor things that could be improved: I would like Python and PowerShell 7 to be directly supported in the future. Another point is the alarm management: Currently, the ability to actively 'acknowledge' alarms is missing, which would be very important for operational use.
What problems is the product solving and how is that benefiting you?
NinjaOne brings structure to the often hectic daily routine of an IT service provider. It helps us massively in keeping an overview. Particularly valuable for us are the possibilities for automation and individual script solutions. Additionally, the clean classification and prioritization of alerts ensure that we can always focus on the essentials.
Effortless Windows Management with NinjaOne
What do you like best about the product?
Ninja simplifies the management of our Windows workstations, making the process effortless.
What do you dislike about the product?
I honestly can't think of anything I dislike about NinjaOne.
What problems is the product solving and how is that benefiting you?
NinjaOne has made our endpoint management much more efficient, and I especially appreciate the consistent reliability of its online backup feature.
Effortless IT Support That Handles Everything for You
What do you like best about the product?
Bieng able to copmplete almost all IT Support steps without requiring the ened user to do anything.
What do you dislike about the product?
Ninja remote tool has broken on us twice and both were kind of unexplained.
What problems is the product solving and how is that benefiting you?
Patching is hte biggest, it was quiet ad hoc before & now is very smooth.
Outstanding Experience from Start to Finish
What do you like best about the product?
Finally, an RMM that actually works the way I think.
I have been using NinjaOne for 2 years and it has been a game-changer for our IT departme
I have been using NinjaOne for 2 years and it has been a game-changer for our IT departme
What do you dislike about the product?
Not applicable, the product is a Best in Class solution
What problems is the product solving and how is that benefiting you?
The UI is incredibly intuitive: I didn't need a week-long training course to figure out how to deploy an agent or run a script.
Speed: The remote access is fast and reliable.
Patching: The automated patching for both OS and third-party apps just works. It saves us hours every week.
Speed: The remote access is fast and reliable.
Patching: The automated patching for both OS and third-party apps just works. It saves us hours every week.
Outstanding Experience from Start to Finish
What do you like best about the product?
NinjaOne has proven to be an intuitive and powerful platform, easy to use and even easier to implement thanks to clear guidance and straightforward configuration. Its customer support stands out for responsiveness and expertise, making the overall experience smooth and reliable. I use the platform daily, as its wide range of features—monitoring, automation, remote management, patching, and more—covers nearly every aspect of IT operations in a single solution. Integration with other tools is seamless, supported by flexible APIs that fit well into different environments. Overall, NinjaOne offers an efficient, well-designed, and comprehensive solution for modern IT management.
What do you dislike about the product?
At the moment I have not found anything negative about NinjaOne services
What problems is the product solving and how is that benefiting you?
NinjaOne helps me streamline several critical IT tasks by centralizing them into one platform. I use it for Remote Monitoring & Management (RMM), Patch Management, Endpoint Management, and IT Asset Management, which allows me to maintain full visibility and control over all devices. It solves problems related to manual oversight, inconsistent patching, and fragmented asset tracking. Thanks to NinjaOne, I benefit from faster issue resolution, improved security through automated updates, and a much more efficient way to manage and monitor the entire IT environment.
Outstanding Functionality and Support
What do you like best about the product?
The functionality and the support are great
What do you dislike about the product?
Needs a bit more before it's JAMF level good
What problems is the product solving and how is that benefiting you?
Managing remote devices
All-in-One RMM Tool with Constantly Improving Features
What do you like best about the product?
Easy to use, everything you need in an RMM tool. They are always adding features that are useful and needed to improve its use.
What do you dislike about the product?
Support can be slow to respond at times, but our issues are always resolved.
What problems is the product solving and how is that benefiting you?
Integrating NinjaOne into our clients network is giving us some much more insight into what our client's need. And I can't wait to rollout the iOS and macOS MDM, as more of our client's are going with Macs.
NinjaOne Remote Makes Remote Support Effortless
What do you like best about the product?
The NinjaOne Remote tool has been extremely useful for providing remote support to my users.
What do you dislike about the product?
I don't see any information in my Dashboard about licensing or renewal dates for licenses.
What problems is the product solving and how is that benefiting you?
With 6 stores spread across 300 km the NinjaOne Remote capabilities have been extremely helpful in saving me time and travel costs.
Great Remote Access with Minor Lag Issues
What do you like best about the product?
It allows me to connect to my office desktop from anywhere, allowing me the flexibility to work remotely with ease.
What do you dislike about the product?
There is a some lag on it, although minimal it is not as smooth as working directly from the laptop or desktop.
What problems is the product solving and how is that benefiting you?
It allows everyone in my company to have a lot more flexibility to work remotely and adds security by allowing the company to have all our information stored locally and be accessed remotely when needed.
Effortless Device Management and Remote Access with NinjaOne
What do you like best about the product?
I love NinjaOne. Very easy to keep track of devices and remote into different computers.
What do you dislike about the product?
Doesn't tell the location of the device.
What problems is the product solving and how is that benefiting you?
We can remote into any device and support users need.
showing 321 - 330