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Excellent RMM.
What do you like best about the product?
NinjaOne has been a game changer for my company. We never had a real MDM, and after exploring several options, we chose to use NinjaOne. From a day to day troubleshooting standpoint, it provides a plethora of tools we can use on the backend that lead to a less interruptive user experience. Because of the automation library, we have to remote in less to people's computers.
What do you dislike about the product?
The only negative experience we have had with NinjaOne is that every once in a while, automations as a whole seem to be broken by patches. When reported, these are often quickly resolved.
What problems is the product solving and how is that benefiting you?
It has solved a lack of control over devices. Before, the only control we had over devices was PDQ and actually remoting in to the machine. There was nowhere to get a software inventory or confirm that devices had all the mandatory security programs. Ninja provides us full visibility into every endpoint.
Powerful Scripting Capabilities, Limited Remote Control on Secure Networks
What do you like best about the product?
The ability to create PowerShell scripts and push those for complex routines has been great!
What do you dislike about the product?
Some of our users are on more secured networks and we cannot remotely control their device. We can still push scripts, but not the remote control feature.
What problems is the product solving and how is that benefiting you?
2/3 of our users are ever on our network, so a standard active directory solution was not working. We implemented NinjaOne along with Google Authentications for our Windows clients and things have gone great! The users are not managed with AD, but rather with custom scripts that we push out with NinjaOne. The remote scripting, updating, and remote control options have been great!
NinjaOne Makes Device Management Effortless and Hassle-Free
What do you like best about the product?
NinjaOne has been the best solution for our laptop/pc deployments. We are able to centrally manage applications, updates, and patches using NinjaOne!
What do you dislike about the product?
I can't think of anything for NinjaOne that myself or my team dislike about the product.
What problems is the product solving and how is that benefiting you?
NinjaOne solved the problem of touchless deployment and managing our apps and patch schedules.
Effortless Setup and Integration for the RMM and remote desktop help and support
What do you like best about the product?
NinjaOne has been extremely helpful and easy to use in our company. The product is extremely easy to install and configure, and even integrates with our antivirus. With a little bit of custom easy development I can tag specific devices to make sure they have some specific software installed.
I like that there are a few flavors of remote software I can use to pop onto users desktops if manual intervention is needed, or hand holding.
Aside for desktop monitoring, we also monitor our servers with the RMM client, and using the NMS probe, we can monitor a few switches with basic up down status so I can get an easy gauge of my network from the dashboard.
I like that there are a few flavors of remote software I can use to pop onto users desktops if manual intervention is needed, or hand holding.
Aside for desktop monitoring, we also monitor our servers with the RMM client, and using the NMS probe, we can monitor a few switches with basic up down status so I can get an easy gauge of my network from the dashboard.
What do you dislike about the product?
I haven't really been able to figure out the android MDM, but I am working on it.
What problems is the product solving and how is that benefiting you?
Ninja helps me inventory all my systems, from hardware to software. I can also schedule reboots of windows desktops that have been running too long easily, and deploy patches.
Effortless PC Management, But Frequent Text Verifications Annoy
What do you like best about the product?
Ease of use. Super easy to manage PCs, deploy software, remote control, etc. All very straight forward and easy to use. Implementation was a breeze. We use it every day to manage our PC fleet.
What do you dislike about the product?
Too many text verifications. Seems like each time you go to do something, you have to get a text verification first.
What problems is the product solving and how is that benefiting you?
Helped us have a single point for remote management. Previously we had a miss-mash of solution for remote management. Also helps use with automating software deployment.
Brilliant Remote Sessions, But Client Updates Need Automation
What do you like best about the product?
The remote sessions to our end users is brilliant and the way it handles updates is perfect. This is exactly what we were looking for.
What do you dislike about the product?
The client updates are not pushed out automatically.
What problems is the product solving and how is that benefiting you?
Since we have end users spread out over 7 locations, the remote sessions is a tremendous timesaver.
Keeps Endpoints Secure and Updated, Ensuring Compliance
What do you like best about the product?
One of the most impactful benefits has been its ability to keep all endpoints consistently updated and secure, reducing vulnerabilities and ensuring compliance across the board
What do you dislike about the product?
One area where NinjaOne could improve is its remote access tool—specifically, multi-monitor support
What problems is the product solving and how is that benefiting you?
Tasks like patch management, device updates, and routine maintenance have been streamlined, allowing us to operate more efficiently and focus on higher-level priorities.
This is s great interface with many important facets needed for today network
What do you like best about the product?
easy to use and tracks all connected devices, show all telemetry, including update, software, and intrusions
What do you dislike about the product?
There is nothing negative to say about this; it is a great product, and I would definitely recommend it.
What problems is the product solving and how is that benefiting you?
it keeps all our systems up to date and in line with corporate policy
NinjaOne has been a Great!
What do you like best about the product?
Easy to setup and Deploy, Onboarding and Technical Support is top notch and very responsive. Use NinjaOne everyday. Easy to Integrate with FreshService. Easy to Implement for our Org.
What do you dislike about the product?
Would prefer some better Reporting Templates.
What problems is the product solving and how is that benefiting you?
We orginally had Labtech that was much more cumbersome to use and we could not integrate with FreshService. It' so quick and easy to make a device list to determine how many machines have what version of office installed. I use Ninjaone all day everyday.
Ninja RMM and Patch Management Review
What do you like best about the product?
Multi-faceted platform that addresses most of the concerns we have with patch management and RMM.
What do you dislike about the product?
At times changes made are not reflected until a page or entry is accessed again.
What problems is the product solving and how is that benefiting you?
Our patch management has been sporadic throughout multiple vendors and engineers. When we converted over from Microsoft SUS to Ninja patch management, the comprehension was easier to understand and apply theorically.
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