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4,102 reviews
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Strong integration of ticketing, RMM & more
What do you like best about the product?
Easily understandable, fast rollout, good support from our account manager, integration of ticketing, RMM, etc.
What do you dislike about the product?
Currently issues with software patches, but it is under investigation
What problems is the product solving and how is that benefiting you?
Automatic patch management for clients and servers.
Top-Notch Customer Service and Support
What do you like best about the product?
The customer service and support are top notch.
What do you dislike about the product?
Nothing comes to mind! Everything is working adequately!
What problems is the product solving and how is that benefiting you?
Ninja covers all of our RMM needs.
Automation always save my time
What do you like best about the product?
Automation function save me quite a bit. those pre-script by developers are very helpful.
What do you dislike about the product?
Honestly, I don’t see any downside. Overall, it’s all good, although a few features still need to be improved or tweaked.
Recently, I submitted a feature request to the development team, but I haven’t heard back yet. Hopefully they’ll consider my request.
Recently, I submitted a feature request to the development team, but I haven’t heard back yet. Hopefully they’ll consider my request.
What problems is the product solving and how is that benefiting you?
automation function helps me a lot and save me huge amount of time. I use Powershell script to deploy or change endpoint settings quite often. without it, I can't accomplish our task easily.
NinjaOne our goto Endpoint Manangement tool
What do you like best about the product?
I have a great overview over the Endpoints in my IT infrastructure. It is easy to learn and the NinjaOne Team offers great support during Setup and while enrolling new features.
What do you dislike about the product?
Some features are a bit hidden or not as intuitive as expected. But the NinjaOne Team is always ready to help.
What problems is the product solving and how is that benefiting you?
- Overview over Endpoints
I can see all the Endpoints in my Company.
- Update (OS and Software)
I can update the Macbook OS and the Software remotly
- NinjaOne Remote
I can use the NinjaOne Remote tool to access the Macbooks remotly.
I can see all the Endpoints in my Company.
- Update (OS and Software)
I can update the Macbook OS and the Software remotly
- NinjaOne Remote
I can use the NinjaOne Remote tool to access the Macbooks remotly.
Easy to Use with Clear PC Health Status and Accessible Support
What do you like best about the product?
Easy to use, health status of the PC and ease of access for support.
What do you dislike about the product?
The learning Academy is more to be theoretical than practical.
What problems is the product solving and how is that benefiting you?
Reduce the pressure that we were facing with end user problems.
Easy to follow the uncomplete task.
Organize and criticized tasks.
Easy to follow the uncomplete task.
Organize and criticized tasks.
Top device overview & strong update management for Windows and Android
What do you like best about the product?
- Overview of all devices including Windows and Android
- Update management for Windows
- MDM with Android
- Remote control of the devices
- Update management for Windows
- MDM with Android
- Remote control of the devices
What do you dislike about the product?
- the product is overall relatively expensive
What problems is the product solving and how is that benefiting you?
- structured overview of all devices in the company
Easy Remote Asset Management and User Support
What do you like best about the product?
We love how easy it is to remotely manage our assets and support our users.
What do you dislike about the product?
NinjaOne ticketing does not have the ability to update ticket comments after published or reopen closed tickets. We wish it did!
What problems is the product solving and how is that benefiting you?
Patching takes valuable IT resources away from users when they need it, and automation of patching as well as easy remote access saves time!
A good experience
What do you like best about the product?
What I like the most is how easy it is to manage the devices remotely.
What do you dislike about the product?
Nothing really. As for my work, NinjaOne is very comprehensive.
What problems is the product solving and how is that benefiting you?
The ability to manage devices remotely, and the ability to launch scripting easily.
Easy Deployment with Powerful Customization and Automation
What do you like best about the product?
Thanks to Ninja we have successfully implemented endpoint patch and 3rd party software management at last. It’s easy to deploy, offers extensive customization, and comes with strong automation capabilities. The core engine is excellent and highly flexible, making it easier to accommodate a wide range of user needs.
API is capable of most tasks, providing ease of integration with other tools.
API is capable of most tasks, providing ease of integration with other tools.
What do you dislike about the product?
Some parts of the product feel like they’re managed by different development teams, and as a result they don’t deliver a consistent, seamless user experience when switching from one area to other.
What problems is the product solving and how is that benefiting you?
O.S. patch management to fulfill security requirements. Users have no way to delay or postpone indeterminately patch installation as it happened with previous solution.
Fast, High-Performance All-in-One IT Ops with Strong Patch Management
What do you like best about the product?
Fast deployment & performance,
Strong patch management
All-in-one IT operations
From a single platform you get:
RMM (monitoring & alerts)
Remote access
Patch management
Scripting & automation
Backup (optional)
Endpoint management
Strong patch management
All-in-one IT operations
From a single platform you get:
RMM (monitoring & alerts)
Remote access
Patch management
Scripting & automation
Backup (optional)
Endpoint management
What do you dislike about the product?
Mobile app limitations
Mobile app is fine for:
Alerts
Basic remote actions
Mobile app is fine for:
Alerts
Basic remote actions
What problems is the product solving and how is that benefiting you?
IT teams often don’t know the health or status of all devices (PCs, servers, laptops) until something breaks.
NinjaOne Solves:
Automatically monitors all endpoints
Alerts on issues (CPU, disk, memory, services, etc.)
NinjaOne Solves:
Automatically monitors all endpoints
Alerts on issues (CPU, disk, memory, services, etc.)
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