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NinjaOne is a gamechanger for IT Operations
What do you like best about the product?
NinjaOne has been a fantastic solution for our organization. We use it for RMM, Endpoint Management, and Patch Management, and it’s been incredibly reliable and easy to use. The interface is intuitive, automation saves us time, and patching is consistent and secure.
Visibility across all endpoints has improved our efficiency, and their customer support is outstanding — fast, helpful, and knowledgeable.
Overall, NinjaOne has streamlined our IT operations and we highly recommend it.
Visibility across all endpoints has improved our efficiency, and their customer support is outstanding — fast, helpful, and knowledgeable.
Overall, NinjaOne has streamlined our IT operations and we highly recommend it.
What do you dislike about the product?
We have had nothing but positive experiences using NinjaOne and have nothing but compliments for it.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the challenge of keeping all devices consistently patched and supported in one centralized platform. It allows us to easily manage updates across our entire environment while using its built-in remote support tools to quickly troubleshoot and assist users.
This has greatly improved system security, reduced downtime, and helped keep everyone productive and running smoothly.
This has greatly improved system security, reduced downtime, and helped keep everyone productive and running smoothly.
Seamless with Microsoft Intune and Jamf Pro
What do you like best about the product?
NinjaOne works seamlessly alongside Intune. We rely on Intune for “Day 1” provisioning, then use NinjaOne for “Day 2” operations and more granular third-party patching. Its policy inheritance model also makes it easy to manage “Early Adopter” testing rings in a way that stays simple, consistent, and traceable.
What do you dislike about the product?
macOS management doesn’t feel on par with Windows. The Windows agent is incredibly powerful, but the macOS agent comes across as more limited, especially when compared with dedicated MDM solutions like Jamf Pro.
What problems is the product solving and how is that benefiting you?
In the past, patching felt like a blunt instrument, often forcing reboots or disrupting users at the worst times. NinjaOne addresses this by giving much more precise, surgical control over patching third-party applications, so updates can be managed without the same level of interruption.
Great Remote Support for End Users, Software Installs, and Updates
What do you like best about the product?
Great product to remotely support my end users, installing software, managing updates and easily remoting into user devices.
What do you dislike about the product?
Some of the search features could be more robust.
What problems is the product solving and how is that benefiting you?
Having a central device management location and the ability to remotely assist multiple OS and devices has been incredibly helpful.
Best Platform to Manage All Our Devices and Install Software Easily
What do you like best about the product?
Best Platform to managed all our Devices and install Software from All Sites, Best accountant Manager Kerim Scholz
What do you dislike about the product?
actual nothing. We donßt find something to say thats wrong.
What problems is the product solving and how is that benefiting you?
- ,Problem with Staging from Software
- Problem with MDM IOS and Android
- Problem with MDM IOS and Android
NinjaOne: Clear, quickly implemented, and central device management with strong support
What do you like best about the product?
Ninjaone is very clear and easy to use. The implementation went relatively quickly for us and without major problems. I particularly like that you can control many devices centrally and the overview is always there. The support usually responds quickly and also helps with difficult issues.
What do you dislike about the product?
Sometimes some functions are a bit hidden or not immediately self-explanatory. For example, the implementation of the ticket system and the fields was somewhat confusing. Also, the prioritization in two stages was unnecessary.
The fact that you can only upload installation files up to a maximum of 1 GB when you want to roll out software is also outdated in my opinion. There could be a bit more volume allowed.
The fact that you can only upload installation files up to a maximum of 1 GB when you want to roll out software is also outdated in my opinion. There could be a bit more volume allowed.
What problems is the product solving and how is that benefiting you?
MDM - Safe! I find it very helpful in my daily business that you can deploy software with a few clicks.
Simple Management Interface with Broad Functionality
What do you like best about the product?
simple management interface and a broad range of functionality
our support and customer success team are regularly available for answering questions and inputting how we may take advantage of using the platform to it's full potential. My team are using the platform most days, and have consolidated some other products we use internally into Ninja.
our support and customer success team are regularly available for answering questions and inputting how we may take advantage of using the platform to it's full potential. My team are using the platform most days, and have consolidated some other products we use internally into Ninja.
What do you dislike about the product?
some of the product features are still in their inception and not overly mature. The ticket application is okay for the basics, but lacks a lot of depth and may still require a 3rd party/alternative system for teams.
What problems is the product solving and how is that benefiting you?
A single vendor product that has multiple features. most things are do-able in ninja, which then means we aren't trying to utilise or integrate may 3rd party platforms.
Maximally intuitive for admins – easy to use with many applications
What do you like best about the product?
For me as an admin, it is maximally intuitive. Very easy to use and at the same time offers many application possibilities.
What do you dislike about the product?
Asset management could still be improved a bit.
What problems is the product solving and how is that benefiting you?
The management of countless devices at up to 100 locations nationwide is significantly simplified by NinjaOne.
Full Visibility for MSPs with Proactive Monitoring, Patching, and Ready-to-Use Scripts
What do you like best about the product?
As an MSP, it allows us to have full visibility of all of our customer estates. Driving efficiency through proactive monitoring and alerting, patching, and the global suite of ready to use scripts with the customisable ability to use custom scripts and fields where needed.
What do you dislike about the product?
Real time reporting on scripts could be better, similiar to a tool we use called ImmyBot. Software patching could also be better.
What problems is the product solving and how is that benefiting you?
Automated patching, alerting, monitoring. Driving efficiency amongst our team.
Intuitive interface, stable performance, and easy scripting
What do you like best about the product?
NinjaOne offers a very good and intuitive user interface. Creating scripts is significantly simplified, and overall everything runs very smoothly.
What do you dislike about the product?
I wish for a better sorting of the library as well as refined settings options for the reports.
What problems is the product solving and how is that benefiting you?
Currently, I have no issues with NinjaOne and find its use overall to be straightforward.
Centralized Monitoring and Proactive Alerts with Effortless Cross-Platform Patching
What do you like best about the product?
NinjaOne gives us a centralized dashboard that lets us monitor and manage all our endpoints. It continuously monitors our systems and sends proactive alerts when issues occur, so our IT team can remediate problems before they impact users. It also automates OS and third-party patching across Windows, Mac, and Linux environments, helping keep systems secure and compliant without manual effort.
What do you dislike about the product?
The NinjaOne reporting tools are often criticized for being limited, not granular enough, or for requiring an external solution to support deeper analytics. In addition, the mobile version lacks some of the capabilities available in the desktop/web UI, which can make remote troubleshooting on the go more difficult.
What problems is the product solving and how is that benefiting you?
The NinjaOne platform provides a one-click remote control tool that lets technicians securely troubleshoot and fix issues without interrupting end users. It also helps us track and manage hardware and software inventory across our environment. In addition, it supports tracking assets, licensing, and warranty status, which helps with planning, procurement, and compliance.
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