Talkdesk Express
TalkdeskReviews from AWS customer
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Seemless - Flexible - insightful. Simply all you need.
What do you like best about the product?
With multiple options like call bar, click to call, and mobile app, one can expect seemless connectivity options with all functioning at the best one can expect and more.
With a no non sense interface and user friendlyness coupled with maximum data touch points and insights i believe Talkdesk is all any business needs for all call operations.
With a no non sense interface and user friendlyness coupled with maximum data touch points and insights i believe Talkdesk is all any business needs for all call operations.
What do you dislike about the product?
Been using talkdesk for over 8 months now and have not found anything missing / that requires change.
What problems is the product solving and how is that benefiting you?
Complete customer support ( voice ) is easily handled via Talkdesk and dont feel the need to even try anything else.
In a virtual office environment, with everything one needs and more, talkdesk is the most advanced and complete tool and business should consider.
With talkdesk integration, operations have never been smoother at our startup.
It is the benchmark and has set a very high bar in my opinion.
In a virtual office environment, with everything one needs and more, talkdesk is the most advanced and complete tool and business should consider.
With talkdesk integration, operations have never been smoother at our startup.
It is the benchmark and has set a very high bar in my opinion.
Recommendations to others considering the product:
Only recommendation is that if you have a large business and are considering seemless zendesk and salesforce integration.
A Tool for you
What do you like best about the product?
easy to use. can see the queue while monitoring instantly
What do you dislike about the product?
It lags at some point but will continue to work
What problems is the product solving and how is that benefiting you?
queue monitoring is easy and status are easy to flag
Recommendations to others considering the product:
This is easy to navigate. If needed for any analysis, data is always available to extract
It's been great using this application
What do you like best about the product?
Connectivity is good and usually the application is very reliable and user friendly
What do you dislike about the product?
Haven't come across anything as such but in case I do will let you know for sure
What problems is the product solving and how is that benefiting you?
I am solving the issue of call drops and connectivity issues which have made negligible since I started using talkdesk
Talkdesk Business Tool
What do you like best about the product?
Interface is very user friendly and makes it easy to use it. Very efficient and helps to run the business smoothly.
What do you dislike about the product?
Talkdesk is such easy to use that there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
The user friendly interface helps in solving the queries by connecting to the customers and the best part is we can also use it on mobile.
User friendly but needs high speed network
What do you like best about the product?
Easy transfer options, easy to save contacts
What do you dislike about the product?
It disconnects the call completely when the network drops instead of trying to reconnect.
What problems is the product solving and how is that benefiting you?
Easy for handling incoming calls whilst doing other tasks using the pop up app
My experience using Talkdesk
What do you like best about the product?
Its smooth transition from one call to another, helping me with managing time when I'm using it through the laptop. I also like how it's very upfront with its user experience, notifying you right in time if there's a network issue.
What do you dislike about the product?
The unmute button sometimes works and sometimes doesn't, making it risky to even try speaking if the client is on mute. I wouldn't say its a recurring issue but I do have 1 or 2 experiences.
What problems is the product solving and how is that benefiting you?
I'm using Talkdesk to connect with clients across USA, UK and APAC regions for business. The application has been crucial and a constant since I started working in the current company - as a part of my job role is to connect and also manage time well. Talkdesk has been a very interestingly designed application, as per my perception of it. I could always go back to calls and hear them out, making it convenient for me to go through things again.
Recommendations to others considering the product:
I would suggest using this application for consolidated data, easy connect and good tracking in a divisive and specific manner.
Talkdesk is User friendly!!
What do you like best about the product?
It is connecting people across the world in different time zones without any issues. It is user-friendly in operation on mobile/ PC/ Laptop. Hassle-free usage of Talkdesk makes it work smoothly.
What do you dislike about the product?
Not found any error as of now. It has been more than six months, and sailing smooth.
What problems is the product solving and how is that benefiting you?
Connecting with business clients, negotiating commercials, essential deals, and bringing up business across miles in different countries. Good customer experience shared and troubleshooting concerns of customers as well.
Amazing business Tool
What do you like best about the product?
The best part about Talkdesk is that it gives us the access to call around the world seamlessly without much requirement for high-end system configuration. It also allows us to keep track of our call logs and recordings, which are helpful in day-to-day business transactions. The calls are very smooth, and the quality and speed for Talkdesk are very impressive.
What do you dislike about the product?
As per our work model usage there are no downsides of using Talkdesk our business runs on Talkdesk. and there is no such least feature about the Talkdesk as such.
What problems is the product solving and how is that benefiting you?
We use Talkdesk for welcome procedures for customer and all kinds of problem solving queries so talkdesk is very important app to run our business model.
Recommendations to others considering the product:
Every business model should have a part of Talkdesk
Best app to call in abroad
What do you like best about the product?
Unlimited calling, user friendly interface and easy to access all features without any prior knowledge or any manual help.
What do you dislike about the product?
Till to find, sometimes The call get connected gut not able to hear the voice don't know it's an internet issue or app issue.
What problems is the product solving and how is that benefiting you?
We call the customer abroad in US and resolve the query of the customer through the Talkdesk app.
Recommendations to others considering the product:
Very User Friendly application to make outbound calls and to maintain the records of the calls.
awesome for monitoring
What do you like best about the product?
Call recordings, can review your call and improve on the best practices
What do you dislike about the product?
Nothing actually. The software is great and user interface too is great
What problems is the product solving and how is that benefiting you?
currently into rentention , so we use it to hear calls of out perfirming agent which in turn helps us
Recommendations to others considering the product:
awesome software for company calling needs,
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