External reviews
359 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Dependable backup for hybrid environments — support team is a real asset
What do you like best about the product?
NAKIVO covers both on-premises and cloud infrastructure protection seamlessly in a single solution. The interface is straightforward, the backup jobs are stable and require minimal maintenance. Support team deserves special mention — every interaction has been informative and genuinely helpful, not just generic replies.
What do you dislike about the product?
Documentation for some advanced features could be more detailed, though the support team compensates for this well.
What problems is the product solving and how is that benefiting you?
Protecting hybrid infrastructure — both on-premises servers and cloud workloads — from a single management console. NAKIVO eliminates the need for separate backup tools for different environments, reducing operational overhead. Data replication ensures business continuity, and the reliable recovery options give confidence that we can restore quickly when needed.
Fast, Reliable Backups and a Great Fit with Nakivo
What do you like best about the product?
Over the past few years, we, as a hosting company, have used many backup solutions. However, we were always looking for a better match, because they never fit 100% in our environment. We started by using the free version and were very pleased with the results. After a good discussion with the sales and technical guys from Nakivo, we decided to move forward and purchase paid licenses. What I like most is the speed at which the backup software can complete a backup.
What do you dislike about the product?
If there is a downside, it would be the long wait when restoring a particular file from weeks ago. It can take quite some time to restore, for example, a backed-up file of 30 GB. However, since I was using the free version and I’ve experienced the support team’s technical expertise and knowledge, I’m confident I could achieve much better results.
What problems is the product solving and how is that benefiting you?
Our customers want to have a backup of their files not only in the Microsoft cloud, but also on-prem. The Microsoft 365 backup component makes that possible!
Effortless Backups, Reliable Data Protection
What do you like best about the product?
I love how effortlessly NAKIVO Backup & Replication keeps our data safe. Backups and recoveries are fast, and automation takes a lot of the routine work off my plate. I appreciate features like deduplication and compression, which help save storage and keep backups running smoothly. The flexible recovery options let me quickly restore anything I need, whether that's a single file, a VM, or a whole system. It saves time and storage with incremental backups and deduplication, making it a reliable tool for keeping our IT environment running without interruptions. Overall, it gives me peace of mind knowing our data is protected and our systems can run smoothly without constant worry.
What do you dislike about the product?
Sometimes the interface feels a bit clunky, which can make finding settings less intuitive. I’d also love more detailed reporting to get clearer insights into backup performance. Setting it up in more complex environments can be a little tricky, so having clearer guidance or tutorials would make things much smoother.
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication to keep our data safe. It makes backups easy and recovery quick, saving time with incremental backups and deduplication. It gives me peace of mind by automating manual tasks, ensuring reliable, efficient, and secure IT management.
Reliable, Intuitive Backups with Fast Restores and Easy S3 Integration
What do you like best about the product?
NAKIVO Backup & Replication stands out as a reliable and intuitive data‑protection solution. Its simple interface makes configuring backups and restores easy, even for users without extensive experience. Managing both physical environments and VMware virtual machines is smooth, with fast and accurate restore procedures at both file and full‑machine level. The software delivers excellent performance and strong stability in daily operations. Another key advantage is the effortless integration with S3‑compatible storage. Connecting cloud buckets such as AWS or Backblaze takes only a few steps and enables the creation of hybrid or fully cloud‑based backup strategies with ease. Overall, NAKIVO combines usability, speed, and flexibility, making infrastructure protection a straightforward and dependable process.
What do you dislike about the product?
At this time, I don’t have any negative opinions about the product. Everything has worked smoothly so far, and I haven’t encountered issues that would lead me to view it unfavorably.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication is helping me centralize and automate the protection of both physical systems and VMware environments, reducing the time spent on manual backup tasks. Its fast, reliable restores and easy cloud integration ensure stronger data resilience and smoother business continuity.
Easy to Set Up and Deploy
What do you like best about the product?
Easy to setup and deploy and replace existing solution
What do you dislike about the product?
No issues to report during installation or use
What problems is the product solving and how is that benefiting you?
Replacement of existing backup solution
Intuitive and Easy Backup Management
What do you like best about the product?
I like that NAKIVO Backup & Replication puts all backups in one place, making them easy to manage. The installation process is simple, and it's intuitive to use. I also appreciate the perpetual licensing and that it offers similar functionality to our previous solution.
What do you dislike about the product?
Documentation can be better
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication because it puts all backups in one place, making it easy to manage and install. It's really intuitive to use.
Simple and Effective Backup Solution with Responsive Support
What do you like best about the product?
I like many things about NAKIVO. First, it is a very efficient solution for backups and the recovery time is minimal. Then, its ease of use with a user-friendly and smooth interface is a big positive point. Finally, NAKIVO's support is very responsive to every little issue.
What do you dislike about the product?
The real-time replication feature still requires some improvements. For example, when the target system fails, the replication fails and does not restart automatically even if the target system becomes functional again. It is always necessary to restart manually, whereas a script could be implemented to monitor the status of the target system and automatically restart the job. Moreover, when the RTR job is in progress, backups cannot be performed on the affected virtual machines, which requires manually stopping the RTR job to start the backup, an action that could be automated.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication helps us recover quickly after an incident, integrating well into our business continuity plan. It offers efficient backups and rapid recovery of virtual machines, Office 365 objects, and shared files on NAS.
Reliable, Cost-Effective Backup Solution
What do you like best about the product?
I like how NAKIVO Backup & Replication provides reliable and automated backups that help us avoid data loss. The setup process was simple, and the interface is easy to understand, even for beginners. Backup jobs run smoothly, and the restore speed is quite good. The scheduling and email notification feature helps in monitoring backups easily. It's a reliable and cost-effective solution with reasonable pricing. The flexibility of backup options and scheduling allows us to customize backup jobs according to our needs without much complexity. The reporting feature gives a clear overview of backup status, and customer support and documentation are helpful.
What do you dislike about the product?
One area that could be improved is the user interface performance, which sometimes feels slightly slow when managing multiple backup jobs. Also, some advanced features may take time for new users to fully understand. However, these are minor issues and do not affect the overall reliability of the product.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication helps us avoid data loss by providing reliable, automated backups and quick recovery, solving issues related to system failures. It improves backup management efficiency with scheduling and email notifications, reducing manual work and downtime risks.
Easy Setup, Affordable and Efficient Backup Solution
What do you like best about the product?
I use NAKIVO Backup & Replication as my core solution for backing up all PCs and servers, and it's very easy to use. The user experience with the GUI complements my own skills well. I really appreciate the feature to add third-party applications for protection, like m365, Teams, and SharePoint. Also, the process of backing up my SQL server and VMs is simplified with NAKIVO. I find their documentation extensive, which made the initial setup very easy. I previously used other backup clients but choose NAKIVO for its competitive pricing while offering a solution similar to others. I have recommended it to my customers.
What do you dislike about the product?
In the past, my customer wanted Polish language support, which wasn't available at the time, though I heard it might be added in 2025.
What problems is the product solving and how is that benefiting you?
I use NAKIVO Backup & Replication as my core solution for PC and server backups, restoring broken devices when files are deleted, and for protecting apps like m365, Teams, and SharePoint. It's easy to use with great GUI and documentation.
NAKIVO: easy and versatile backups with great cost-benefit ratio
What do you like best about the product?
What I like most about NAKIVO Backup & Replication is its ease of use and versatility. The interface is intuitive, allowing for quick configuration and management of backups and recoveries, and it supports multiple environments such as virtual, physical, cloud, and Microsoft 365 from a single platform. It stands out for its efficient incremental copies, fast and granular recovery, good automation and security options, and an excellent cost-benefit ratio, making it a reliable and practical solution for data protection.
What do you dislike about the product?
What I don't like about NAKIVO Backup & Replication is that some advanced features require a steeper learning curve, the documentation could be clearer in certain cases, and several important capabilities are only available in higher editions, which can limit its use if a more economical solution is sought.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication solves problems such as data loss, slow recovery, lack of operational continuity, and manual backup management. It benefits me because it allows automating backups, quickly recovering information, protecting mixed environments from a single platform, and reducing downtime, ensuring business continuity and greater operational peace of mind.
showing 1 - 10