SailPoint Identity Security
SailPointReviews from AWS customer
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IGA product that caters to the new age
What do you like best about the product?
their advancements in the Identity governance space. Innovation at a constant pace
What do you dislike about the product?
nothing really. They are doing well in their space
What problems is the product solving and how is that benefiting you?
Governing identities
Am a Begineer to sailpoint with 2yr expertize
What do you like best about the product?
Looking for remediation and response as part of cleanup
What do you dislike about the product?
would expect it to have a Full life cycle visibility for any type of user
What problems is the product solving and how is that benefiting you?
Solving Lot of Compliance related issues
SailPoint access reviews are really simple
What do you like best about the product?
The simplification of the user access reviews for certifier and application onboarding on iiq
What do you dislike about the product?
Only using IIQ, some of additional reportings could be offered by SailPoint such as ootb report on workgroup membership and entitlement memberships
What problems is the product solving and how is that benefiting you?
User access review and app onboarding
Identity Management with Sailpoint
What do you like best about the product?
the capability it has is more powerful and robust.
What do you dislike about the product?
The Sailpoint Support is not good as we see a lot of delay in getting things resolved or ended up using professional services
What problems is the product solving and how is that benefiting you?
Identity and access management
Sailpoint Admin review
What do you like best about the product?
I love the diversity of Sailpoint. The advantages of SP seem to be endless, with respect to security and automation.
What do you dislike about the product?
There are some things features that are needing improvements but not that many. I'm happy to see at this Navigate the workflow enhancements that are on the way, that will make my job easier.
What problems is the product solving and how is that benefiting you?
we've automated self service password resets recently.
Sailpoint automates our provision & deprovision processes. Every day we look to improve the manual provisions processes still being done.
Sailpoint automates our provision & deprovision processes. Every day we look to improve the manual provisions processes still being done.
Love the product, provided that it is implemented correctly.
What do you like best about the product?
SailPoint provides outstanding orchestration and governance capabilities that, when properly implemented, can significantly strengthen identity lifecycle management across the enterprise. Its ability to centralize and enforce IGA controls is one of its greatest strengths—allowing organizations to automate complex workflows, maintain compliance, and improve operational efficiency.
However, realizing this value depends heavily on a well-structured deployment and standardized utilization. The platform offers strong ease of use once processes are established, but it’s not a simple “plug and play” solution. To unlock its full potential, organizations must invest the time to design thoughtful governance models, align business processes, and maintain disciplined operational practices.
When these elements are in place, SailPoint delivers impressive results: streamlined provisioning, stronger security postures, and better visibility and control over identities and access across the environment.
However, realizing this value depends heavily on a well-structured deployment and standardized utilization. The platform offers strong ease of use once processes are established, but it’s not a simple “plug and play” solution. To unlock its full potential, organizations must invest the time to design thoughtful governance models, align business processes, and maintain disciplined operational practices.
When these elements are in place, SailPoint delivers impressive results: streamlined provisioning, stronger security postures, and better visibility and control over identities and access across the environment.
What do you dislike about the product?
While SailPoint is a strong platform, it can become overly complex when organizations lean too heavily on customizations. Excessive tailoring often introduces unnecessary technical debt, making upgrades and long-term maintenance more difficult.
In SailPoint IIQ specifically, it can be challenging to get clean, easily interpretable data to fully understand the underlying logic and processes. This can slow down troubleshooting and limit visibility for teams who weren’t part of the original build. Additionally, application onboarding in IIQ can be cumbersome and time-consuming, often requiring significant engineering effort and coordination.
Although SailPoint Identity Security Cloud (ISC) introduces new features that address many of these pain points—such as standardized connectors and improved onboarding frameworks—IIQ still places the burden on the organization to manage complexity carefully. For teams still on IIQ, these challenges can impact ease of use and slow the pace of identity governance modernization.
In SailPoint IIQ specifically, it can be challenging to get clean, easily interpretable data to fully understand the underlying logic and processes. This can slow down troubleshooting and limit visibility for teams who weren’t part of the original build. Additionally, application onboarding in IIQ can be cumbersome and time-consuming, often requiring significant engineering effort and coordination.
Although SailPoint Identity Security Cloud (ISC) introduces new features that address many of these pain points—such as standardized connectors and improved onboarding frameworks—IIQ still places the burden on the organization to manage complexity carefully. For teams still on IIQ, these challenges can impact ease of use and slow the pace of identity governance modernization.
What problems is the product solving and how is that benefiting you?
SailPoint has been instrumental in helping us centralize and automate our identity governance, moving us away from manual processes toward more standardized controls. This shift has improved our compliance, sped up provisioning, and provided us with clearer visibility into access throughout the organization. As a result, we have strengthened our security and enhanced our overall operational efficiency.
The most complete identity security
What do you like best about the product?
SailPoint has the most advanced features and best user experience for all kind of business. The team always are ready to help you since the beginning of implementation to debug connections.
What do you dislike about the product?
To not have enough people trained and skilled in the solution
What problems is the product solving and how is that benefiting you?
Acess fulfillment, review and administration.
SailPoint is reliable for the most part.
What do you like best about the product?
Ease of data modeling, certifications make UARs a breeze.
What do you dislike about the product?
Custom code/rules are locked behind a paywall. There are upper limits on many of the policies.
What problems is the product solving and how is that benefiting you?
This product offers user access reviews, auditing capabilities, and complete lifecycle automation.
Excellent team
What do you like best about the product?
At both companies where I have led IDM programs, the folks at SailPoint have been amazing to work with. The solution focused team and engagement has been wonderful.
What do you dislike about the product?
At times, it can be difficult to get in touch with support, and their response time is often slower than I expect.
What problems is the product solving and how is that benefiting you?
managing and securing access as well as governance
SailPoint IDN: Cloud-Native IAM with Too Many Gaps
What do you like best about the product?
No on-prem infrastructure required, making it easier to deploy and scale for modern IT environments. This is the biggest advantage of choosing IDN.
Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps.
As a SaaS product, it receives regular updates and patches without customer side maintenance.
While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier
Supports a wide array of out of the box connectors and APIs for integrating with cloud and on-prem apps.
As a SaaS product, it receives regular updates and patches without customer side maintenance.
While not perfect, recent UI improvements for end-user access requests and certifications have made certain tasks easier
What do you dislike about the product?
The interface is overly basic and lacks essential features, you can’t sort access certifications or search within them, making navigation and management unnecessarily tedious.
Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting.
The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material.
Identity refreshes happen twice daily at approximate times, but you can't control when. Documentation is vague on the exact timing, which complicates planning and troubleshooting.
The platform is poorly documented. Common issues take weeks for support to resolve, and when you ask for docs, you often get pointed to outdated or irrelevant material.
What problems is the product solving and how is that benefiting you?
Manual Identity & Access Management (IAM) Processes. Having comprehensive life cycle management for the users.
Lack of Visibility into Who Has Access to What.
Compliance and Audit Challenges
Lack of Visibility into Who Has Access to What.
Compliance and Audit Challenges
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