ThoughtSpot AI-Powered Analytics

What do you like best about the product?

The tool is very helpful, and the UI is user-friendly. Integrations help us take appropriate actions, and performance is strong. ROI is solid, and onboarding was smooth. The AI feature enhances deep dives and enables us to uncover richer, deeper insights.

What do you dislike about the product?

Nothing as of now. From my experience everything is good.

What problems is the product solving and how is that benefiting you?

Tracking chargebacks and wallet provisioning events.

What do you like best about the product?

When I search for all kinds of data points related to a topic (example: Fraud), the search results are easy to navigate through and it gives me the list of all kinds of data points along with filters. The tool actually gives good amount of filters to view the specific results.
The AI tool which helps tweaking the queries which I sometimes miss is also very useful. I dont need to go to an external AI for it. It sees worth the price for the performance it gives. I havent used the support so i cannot say much.
It has been very useful to view data in graphs and is easy to navigate.

What do you dislike about the product?

The profile section can actually have 'Your own dashboards, queries, Live charts'. Finding your own charts is a bit tedious.

What problems is the product solving and how is that benefiting you?

I think having a spot for all sorts of data related visualising prowess is very useful unline Tableu. It makes finding data as easy as searching on Google, which means fraud specialists don't have to wait days for data teams to build reports. It automatically connects all your different systems—like bank transactions, IP locations, and account details—into one place. Because it uses everyday language, newly hired specialists can start searching for suspicious activity on day one without needing to know complex coding. This helps teams catch fraud and stop financial losses immediately instead of waiting around for answers.

What do you like best about the product?

Good performance and a solid UI/UX, with user-friendly integrations. The pricing feels friendly and delivers good ROI. Support is helpful, and onboarding is easy. The AI-integrated intelligence is also useful.

What do you dislike about the product?

No Dislike, happy with the tool interface

What problems is the product solving and how is that benefiting you?

Chargebacks, live data tracking tools, dispute details

What do you like best about the product?

I like the way it simplifies the data and shows. The filters are very useful.

What do you dislike about the product?

The loading time could be faster. Apart from that everything is fine in ThoughtSpot.

What problems is the product solving and how is that benefiting you?

It simplifies the raw data in a very specific manner and shows the output. Very user friendly.

What do you like best about the product?

It’s the best option we’ve found in the industry for meeting our needs, even though it still doesn’t fully deliver exactly what we’re looking for. The onboarding and setup process wasn’t very helpful, but now that we have it up and running, everything is fairly smooth.

What do you dislike about the product?

We had to build some things ourselves, such as a reasonable pdf/print version of reports. They require all these meetings that could be async emails and weren't valuable on our side. It is sadly still too complicated of a tool to open full access to our own customers.

What problems is the product solving and how is that benefiting you?

The service has also been excellent. Whenever we have a question or an issue, the people in the Thoughtspot community are consistently available to help, and they provide great customer service.

What do you like best about the product?

Good UI/UX interface and easier to interact

What do you dislike about the product?

nothing i could think of at this time right now

What problems is the product solving and how is that benefiting you?

explore complex data and generate interactive visualizations simply by typing questions

What do you like best about the product?

Visualization using prompts, with quick responses.

What do you dislike about the product?

Aggregation options can be more easier to use

What problems is the product solving and how is that benefiting you?

Generating external reports for clients

What do you like best about the product?

Bridg iDR data is inherently complex because it stitches together SKU-level transaction history, offline behaviors, and enriched demographic data fields. ThoughtSpot allows business leaders, marketers, and regional managers to simply type questions like "Show me the top 5 lifestyle attributes of customers buying item X who aren't on our loyalty program" without waiting on a data engineering queue

What do you dislike about the product?

ThoughtSpot queries data directly where it lives (typically high-performance cloud data warehouses like Snowflake, BigQuery, or AWS). Because Bridg uncovers massive volumes of non-loyalty transaction data, heavy ad-hoc querying from business users can quickly scale up cloud compute costs if query optimization and caching parameters aren't managed tightly.

What problems is the product solving and how is that benefiting you?

Instead of creating 50 separate static dashboards to track different customer segments or campaign attribution models, teams can use ThoughtSpot’s dynamic "Liveboards" to endlessly drill down into specific audience traits or SKU performance on the fly

What do you like best about the product?

I love the entire talk to your data concept in ThoughtSpot, as it just makes it easier when the AI knows what our data means. I also appreciate the semantic views, and the initial setup was easy.

What do you dislike about the product?

None

What problems is the product solving and how is that benefiting you?

ThoughtSpot enhances visibility into customer deductions and simplifies accounts receivable reporting.

What do you like best about the product?

I think if implemented well, ThoughtSpot brings about a simplicity in producing reports that previous "self-service" oriented tools weren't able to provide.

What do you dislike about the product?

That you can't create a report through native SQL or similar language. Much of the functionality is dependent on a good understanding of dimensional modeling of the data without the possibility of doing ad-hoc reporting.

What problems is the product solving and how is that benefiting you?

ThoughtSpot solves the visualisation layer of our data stack. We chose it for it's of use - though that's dependent on the quality of the setup - and it's enterprise grade level of integration within our our portals and platforms.