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TS Review
What do you like best about the product?
The ability to be nimble with data and it presents in a very user friendly manner.
What do you dislike about the product?
at times, writing queries can take a few tries to get it right
What problems is the product solving and how is that benefiting you?
we are solving the problem of 'proving value with analytics'. We work with restaurateurs and chefs who get a bill at the end of the month, and don't always see the value in our product. by using TS to show reports of where their diners are coming from and what OpenTable is doing to drive those diners, (hopefully) drives our business case and provides a clear ROI of our partnership.
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Compliance Supervisor
What do you like best about the product?
Access to data at any point that I may need it (in a meeting, at home, etc.)
What do you dislike about the product?
Some of the recent updates have caused delays in retrieving answers and we have been getting errors more frequently than in the past.
What problems is the product solving and how is that benefiting you?
No longer reliant on the Data BI team to provide us data - myself and team are easily able to search data and customize the criteria as we see fit.
Thoughtspot is intuitive and flexible with an approachable UI
What do you like best about the product?
I like how ad hoc it can be. While it is possible to pull the same reports over and over again, the strength is how flexible it can be. This lets me use ThoughtSpot to pull the most pertinent information every time.
What do you dislike about the product?
I use ThoughtSpot as a field employee in sales, and my team is not full of data scientists. So little things can become such frustrations that my colleagues won't actually use Thoughtspot. For instance, colors that change when you adjust your search, or when you pull two datasets needing to adjust so the Y axes match, and not being able to set a default. These are small things for most companies, but not for a salesforce that needs quick and intuitive tools.
What problems is the product solving and how is that benefiting you?
Being able to calculate ROI for prospective or existing clients on granular data points.
Making Insights Accessible
What do you like best about the product?
I love the use of AI to intuitively determine and recommend what matters most to users. The ability to learn over time and leverage the power of community makes this a potential gamechanger.
What do you dislike about the product?
It would be easy for folks to think that ThoughtSpot will solve all of their data and analytics problems, but it's important to educate folks on how to ensure a robust data model to enable optimal functionality.
What problems is the product solving and how is that benefiting you?
We're starting with centralization of data and insights related to our Supply Chain function. So far, we're benefiting from centralized views of formerly disparate data sources, which is helping to make connections that were previously difficult to come by.
Recommendations to others considering the product:
Make sure you have good data governance and data modeling practices defined and implemented before relying on ThoughtSpot to enable self-service insights. The data must be trustworthy and accurate.
Easiest to use Analytics Solution
What do you like best about the product?
ThoughtSpot eliminates the need to rely on overloaded IT departments to create reports. Even a casual user, using plain natural language queries, can generate insight. The ease of searching, coupled with SpotIQ (AI based automatic insight generation) is a powerful combination for all users.
What do you dislike about the product?
The ability to customize colors, and some other basic 'look and feel' features are lacking.
What problems is the product solving and how is that benefiting you?
Being able to quickly deploy an application without having to create complex data models, or dozens of reports for users. ThoughtSpot allows us to deploy in days/weeks as opposed to weeks/months.
Great for ad-hoc/exploratory analysis
What do you like best about the product?
The ability to do ad-hoc analysis at scale along with AI and visualizations
What do you dislike about the product?
Getting data into ThoughSpot seems unnecessarily complex.
What problems is the product solving and how is that benefiting you?
Ad-hoc, exploratory analysis and reporting
Great for simple requirements, more complicated for SpotIQ/Search IQ
What do you like best about the product?
Search, Answers, Pinboards.
Making pivot table on huge data sets is also great.
Making pivot table on huge data sets is also great.
What do you dislike about the product?
SpotIQ from Pinboards and some hiccups that occur regularly.
What problems is the product solving and how is that benefiting you?
Sourcing and Finance Accounts Payable analytics, HQ level of my company. Various problems depending the users (buyers, commodity leaders, sourcing managers, executives, vice presidents).
Great, Innovative Product
What do you like best about the product?
I really enjoy the ease of use. This is really important when we think about using this product for senior leaders.
What do you dislike about the product?
No true dislikes. Some of the features don't work well with the nuances of our data, but I believe those will be fixed in future releases.
What problems is the product solving and how is that benefiting you?
We are using ThoughtSpot to provide data to senior leaders, who tend to be less technical. No benefits yet, as we are in the early stages.
New user to ThoughtSpot
What do you like best about the product?
The automated insights, SpotIQ and speed at which valuable and actionable insights are at our fingertips is extremely powerful. I lead a team of analysts and can’t wait to share new features so we can fully leverage the power of ThoughtSpot.
What do you dislike about the product?
No dislikes to report thus far. The system seems very user friendly and easy to navigate through.
What problems is the product solving and how is that benefiting you?
Still in the initial on boarding phase and testing of sample data. I think the biggest challenge we may face is separate from ThoughtSpot, but getting users to have inherent trust in the underlying data and therefore to have trust in the insights ThoughtSpot can provide.
SpotIQ
What do you like best about the product?
I like seeing immediate insights, even ones I'm not looking for or expecting.
What do you dislike about the product?
I don't have anything I don't like, I have some training to do.
What problems is the product solving and how is that benefiting you?
Data can be easily visualized.
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