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Great product for monitoring productivity
What do you like best about the product?
Pulls all relevant metrics into one screen with helpful graphs reflecting data over time
What do you dislike about the product?
Still doesn't reflect all relevant data my team is looking for, but I know that is still in progress at this time.
What problems is the product solving and how is that benefiting you?
Watching team metrics & providing relevant cycle time feedback. Allows me to see outstanding cases that have been pending for long periods of time, along with case numbers and preparer details. If I'm having any issues, we've been able to go directly to our internal POC supporting this feature to have them fixed or get help when needed, extremely fast.
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Our ThoughtSpot journey has been a tremendous success
What do you like best about the product?
1) The leadership team and staff are excellent
2) The cloud product continues to deliver new features and value each month
3) We evaluated over 15 vendors during our evaluation and ThoughtSpot was the clear winner
4) It supports our need for multi-tenant, SaaS delivery to our customers
5) The new Sage GPT/AI feature will be a game changer
6) They listen to feedback and new enhancement requests and incorporate those into the product
2) The cloud product continues to deliver new features and value each month
3) We evaluated over 15 vendors during our evaluation and ThoughtSpot was the clear winner
4) It supports our need for multi-tenant, SaaS delivery to our customers
5) The new Sage GPT/AI feature will be a game changer
6) They listen to feedback and new enhancement requests and incorporate those into the product
What do you dislike about the product?
1) Need more support of features for Amazon Redshift data store
2) Needs to be more flexible to embed content beyond using iFrames
3) Sage/GPT needs the ability to understand industry specific data models and metrics
4) Continue to improve integration with predictive analytic tools and models
2) Needs to be more flexible to embed content beyond using iFrames
3) Sage/GPT needs the ability to understand industry specific data models and metrics
4) Continue to improve integration with predictive analytic tools and models
What problems is the product solving and how is that benefiting you?
1) Predictable cost model
2) Saas delivery - no need to host, upgrade, and support software
3) BI layer for our near real-time operational reporting solution
2) Saas delivery - no need to host, upgrade, and support software
3) BI layer for our near real-time operational reporting solution
Great for business stakeholders
What do you like best about the product?
My business stakeholders love Thoughtspot and find it very easy to use. They can easily view their metrics, explore the data, and drill down.
What do you dislike about the product?
The analyst experience of building out worksheets, formulas, visualizations, and liveboards can be frustrating at times. The workflows aren't always intuitive, and sometimes tweaking something can take many steps.
What problems is the product solving and how is that benefiting you?
It allows us to visualize and analyze all of our data in one spot and easily share that out with other employees. We can also monitor and alert on key metrics.
Analysis at the speed of thought
What do you like best about the product?
Speed to insights, flexible to use search and creating liveboards with ease. Collaboration with teams is easier. With cloud it becomes more and more agile.
What do you dislike about the product?
Web interface at times is not so user friendly and is not heavy on the visualizations. This is being improved in the latest versions though.
What problems is the product solving and how is that benefiting you?
1) Delivering quick insights
2) Finding the unknowns in the data
3) At times this is used for data validation
2) Finding the unknowns in the data
3) At times this is used for data validation
Promising BI tool, with many features being added constantly
What do you like best about the product?
The natural language query, now empowered by AI. Making data and insights accessible to business users has freed up a lot of time for the data team.
What do you dislike about the product?
When errors happen, there is very little information of what the issue is. Support could be improved.
What problems is the product solving and how is that benefiting you?
We use TS as our main BI tool, we send our regular reports to our clients from TS, we use it to get any data visualisations or KPI for our internal business users, as well as for analysis purposes.
Great UX and usability
What do you like best about the product?
* Intuitive
* Easy to use
* Graphs look good
* 100% than Tableau
* Easy to use
* Graphs look good
* 100% than Tableau
What do you dislike about the product?
* Confusing using it for the first time
* Nothing else to add
* Nothing else to add
What problems is the product solving and how is that benefiting you?
* Visulisations
* Saves time with coding on SQL and Python
* Saves time with coding on SQL and Python
Highest ROI in the industry
What do you like best about the product?
Ease of use and trend of feature additions
What do you dislike about the product?
I would like for loading time to be more optomizable. I also prefer creating data sources in the DW because worksheets can be really slow to load.
What problems is the product solving and how is that benefiting you?
It is allowing our business users to have real-time data and get answers to data questions without the need for asking the data team.
Great for beginners in data analysis
What do you like best about the product?
ease of use, user friendly. just like google-ing.
What do you dislike about the product?
Lacks some key data, but i am aware that our ops team is working on adding more.
What problems is the product solving and how is that benefiting you?
Pulling data quickly. If I have a question, I can input it in Thoughspot and get an asnwer quickly. saves time having to pull from databases.
Stakeholders love it, still some important features that are lacking
What do you like best about the product?
Stakeholders love that it is much easier to use compared to a previous BI tool we implemented
Cost is reasonable compared to competitors
Snowflake integration
Cost is reasonable compared to competitors
Snowflake integration
What do you dislike about the product?
For our use case, there are key limitations, such as a lack of date parameter functionality comparable to other BI tools.
Some features are released but feel as if they are not fully fleshed out
Support has overall been pretty responsive. However, some tickets have been open for a long time, which has necessitated workarounds.
Some features are released but feel as if they are not fully fleshed out
Support has overall been pretty responsive. However, some tickets have been open for a long time, which has necessitated workarounds.
What problems is the product solving and how is that benefiting you?
We had a very limited number of licenses with a previous BI tool, and the reports were difficult to use. If you wanted a different view of the data, you needed to know SQL. ThoughtSpot has been much more user-friendly with features like Explore.
Great tool for Business Performance Review
What do you like best about the product?
Ease of viewing and downloading big data.
Customizable reports.
Customizable reports.
What do you dislike about the product?
Still has an element of manual work required.
User interface can be better and more straightforward in building tables/ running reports.
Would be great if the interface can be closer to how it is done in SAP.
User interface can be better and more straightforward in building tables/ running reports.
Would be great if the interface can be closer to how it is done in SAP.
What problems is the product solving and how is that benefiting you?
It enables me to process big data at a short space of time and no 'runtime errors'.
Enables me to run routine reports at a click of a button.
Business has benefitted from these reports.
Enables me to run routine reports at a click of a button.
Business has benefitted from these reports.
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