Procore
ProcoreReviews from AWS customer
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LOVE This System!
What do you like best about the product?
Procore customer service is amazing. They are very communicative and talking to them about any issues is very easy. It's very nice to log in and see all of my projects on a dashboard as soon as I log in.
What do you dislike about the product?
Sometimes ERP integration with SAGE can be tricky - not sure how much of that is Procore's fault but something to note!
What problems is the product solving and how is that benefiting you?
Organization of projects, at-a-glance, etc are very useful tools in Procore. It's SUCH an easy program to learn to use. There's plenty of help articles and the customer service team is very responsive.
Great tool for working across multiple projects
What do you like best about the product?
Procore is one source of truth for plans, specifications, and site documents across multiple different projects. This stops confusion and makes sure everyone is on the same page.
What do you dislike about the product?
Sometimes Procore sends too many email notifications.
What problems is the product solving and how is that benefiting you?
Procore solves the problem of document management on our projects.
Good platform for construction management tools
What do you like best about the product?
The photos are very helpful to refer back to
What do you dislike about the product?
The submittals package can be a bit problematic if you do work out of sequence
What problems is the product solving and how is that benefiting you?
- doc control
- corrrespondence
- site diary
- photos
- shop drawings
One stop shop to have everything covered
- corrrespondence
- site diary
- photos
- shop drawings
One stop shop to have everything covered
Amazing Software
What do you like best about the product?
Procore keeps me organized and helps track all the items that need to be submitted.
What do you dislike about the product?
Some tools are hard to use because they do not integrate well with some of our other company systems.
What problems is the product solving and how is that benefiting you?
Procore helps keep all our drawings and documents organized and saved in the same place for easy access.
Assistant Project Manger, 8 years experience
What do you like best about the product?
I like having everything tied together in one program, it makes for easy navigation and information gathering.
What do you dislike about the product?
Integration of documents/PDFs in Procore seems difficult and/or repetitive. It's great when all parties are using Procore, but uploading and downloading files that get emailed back and forth can get frustrating. Or having to download and save PDFs in temporary locations in lieu of having it save straight into the Documents section of Procre adds a lot of extra steps.
What problems is the product solving and how is that benefiting you?
Connecting tasks/observations to Change Events more directly so we don't lose site of how items are connected to each other.
My review as an Admin
What do you like best about the product?
Live Chat is one of most loved feature by me
Product certification and the courses are a great help
Financial tools are best suited according to my requirement
Product certification and the courses are a great help
Financial tools are best suited according to my requirement
What do you dislike about the product?
Dependency of Support team on third party Support team for integration issues
Follow up emails on the issues should include description of the issue
Follow up emails on the issues should include description of the issue
What problems is the product solving and how is that benefiting you?
Procore helps me in project management in a efficient way.
I use procore as an engineer for a general contractor
What do you like best about the product?
Procore is a great way to keep your project organized and to keep the chain of communication between multiple people concise.
What do you dislike about the product?
Glitches/Website is down more often then I would like.
What problems is the product solving and how is that benefiting you?
Open items / anything that is over due is always brought yo your attention by Procore, which helps us get back on schedule.
I am a Procore Administrator and use this software daily
What do you like best about the product?
That all documents and communication can take place on the same platform
What do you dislike about the product?
The least helpful about Procore is the changing of the submittal names in the workflows. Not allowing admins to bulk edit those without reaching out to Procore.
What problems is the product solving and how is that benefiting you?
Overlaying drawings helps with coordination issues. This is helpful. Organization of project tools is also helpful
Excellent, Easy to Use, and Time Saving
What do you like best about the product?
Procore makes the workflow of Drawings, RFI's and Submittals extremely easy and streamlined. Using Procore saves a great deal of time for administrative and management employees. The ability to view, edit, and markup construction drawings/RFIs/submittals in the field and in meetings via the Procore app is so valuable in many ways. Customer Service and Support is second to none. Procore's Live Chat Help is an excellent feature, makes using the program more accessible and feasible for even the least tech-savvy users, and greatly helps the ease of implementing Procore for companies & new users.
What do you dislike about the product?
Procore seems to be geared more for use by a General Contractor or Construction Management company. Thus, as a subcontractor (Electrical Contractor), some tweaks need to be made in regards to the distribution & notification processes. In my opinion, Procore should make a version that's primarily geared for subcontractors and vendors: i.e. eliminate direct correspondence with the client's design team (architects & engineers), as subcontractors don't typically correspond directly with these parties. Also, add vendors/suppliers to the Procore workflow process and Project Roles; ability to correspond with vendors & suppliers via Procore--and streamline the flow of submittals, drawings, RFI's, etc. to our vendors.
What problems is the product solving and how is that benefiting you?
Uploading, Organizing, and Distribution of Project Workflow.
Excellent Tool for Subcontractors
What do you like best about the product?
Procore is a great tool for subcontractors to better integrate their office and field teams together. Field teams can provide instant feedback in the form of pictures from site visits showing actual field conditions to determine installation readiness, or challenges that may need to be addressed. Daily logs can also be provided to illustrate progress made or issues they may be facing that the office staff can then report to their client. With Procore's easy to use mobile application, even our veteran installers who have been doing things using pen and paper for over twenty years were able to make the switch to a fully digital system using Procore after only a few weeks of us implementing it. During out initial setup of Procore, their professional and attentive staff helped us get up and running with it quickly.
What do you dislike about the product?
When uploading our installation drawings with the "Drawings" tools as a subcontractor, it would help if we were able to apply the "Disiciple" to all pages of our drawings all at once with a second option other than the, "Apply to all with prefix".
What problems is the product solving and how is that benefiting you?
Procore is helping the communication between our field and office teams.
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