What do you like best about the product?

Very Powerful, detailed. Wonderful customer support folks!

What do you dislike about the product?

Very complicated to use. tools do not perform the same way across the platform . Many tools have the save button hidden at the bottom of the page while 2" of blank screen is persistant down the right side.

What problems is the product solving and how is that benefiting you?

jobsite to office communication. Supplier communication. Owner communitcation

What do you like best about the product?

I really like being able to access prints and drawing from anywhere.

What do you dislike about the product?

The invoicing and purchase orders can be cumbersome at times.

What problems is the product solving and how is that benefiting you?

It streamlines the process from bidding to closing the project. It allow everyone on the project access at their own independent level by need. It is nice to be able to post photos and notes for RFIs.

What do you like best about the product?

All information is in one central place. The snagging tool is great. Also there is never any lag time or clitchs with the website or apps.

What do you dislike about the product?

It could be potentially even easier to use so that the older generation can use it too.

What problems is the product solving and how is that benefiting you?

It keeps all information rfis, submittals, CI's, consultant advice notes, drawings and defects in one central place, so that if we need to go back and find something it is all on there.

What do you like best about the product?

I love how easy it is to track pending items, not just on my court, but on other people's courts as well. Super user-friendly and allows a detailed timeline/log for each day.

What do you dislike about the product?

Sometimes the website is down due to maintenance.

What problems is the product solving and how is that benefiting you?

There's always an assistant available to help with any techinical issues.

What do you like best about the product?

I like the ease of sharing drawings and other construction related documents with superintendents, owners, sub contractors and anyone else. It's very intuinitive and I think the premiere CM management software. Being able to use your phone or other mobile devices in the field is very beneficial.

What do you dislike about the product?

I don't care for the schedule/task manager in Procore.

What problems is the product solving and how is that benefiting you?

Procore is solving the ability to upload drawings to a superintendent who is 2 hours away and is able to look at it immediately and compare those drawings to the old.

What do you like best about the product?

All information is stored in one place. I like how easy it is to view pictures and submittal information.

What do you dislike about the product?

I haven't found anything that I dislike.

What problems is the product solving and how is that benefiting you?

It's helping me stay up to speed on projects taking place in others states.

What do you like best about the product?

I appreciate being able to post documents and have different companies associated with the project be able to access and review them. Many different people in each company have access to everything posted, according to the permissions granted.
It is helpful to allow the Owner permission to access the final documents while the different sub-contractors only have access to the submittals they need access to.
I love being able to upload documents, photographs, reports, etc. even large documents email can't handle and this is a fabulous feature! Large reports are easily placed on Procore and an email with the link is sent to all involved.
It is helpful to be able to access several projects from the home page. We are currently only concerned with one, but I previously worked with a company who served 4 projects/4 GCs using Procore. It is a wonderful feature.

The different areas are easy to find: Submittals, RFIs, Documents, etc.
Uploading is easy and creating a new Submittal/RFI, document folder, etc. is intuitive and quick to learn.
Responding (submittals, RFIs, etc) is also easy to master.

The Procore HELP tab is a Game Changer!
When I was frustrated with all the "overdues" our GC has created for us, I contacted the HELP tab and got the answers I wanted. I have used the HELP tab to live chat with (thankfully) a live human being 2-3 times, each time I have been completely satisfied with the help I've gotten. I also love that I can have a transcript of the chat! THANK YOU!!

I also enjoy the automated responses which come whenever status or BIC has changed for RFIs and Submittals. It does seem that when my coworkers upload new documents/responses, I don't get the notification, but it is helpful to know when my submittal has gone to review. BTW: this seems to be in the GC's hands as well? Seems I used to get the workflow notification, but those haven't come to me the past few weeks... if that is in the GC's control, it should not be.

I love the NAME! "ProCore" is powerful and descriptive (and fun to say like 'par-cour' when a new notification comes in)

So many ways to organize the project information!
The "Final" documents can be stored in one folder, As-Builts stored in another, all the previous documents still stored for reference elsewhere in Procore's vast data.

Being able to set up the workflow recipients is The BEST. Being able to choose who gets to see which documents is such an amazing tool, a stroke of brilliance from whoever came up with that!
Automated Communication, with the notifications updating all along the way take so much effort out of a fallible human's hands.

I use Procore several times during the day: uploading new documents, referencing older documents, downloading documents our team needs to review, even checking the status of previously uploaded documents (ie: where in the review workflow is it now?)

It is obvious that alot of thought has gone into making Procore the Complete Project Support it is. Even payments can be recorded in each phase of the process on this amazing website.
The tools Procore uses are simple and easy to learn quickly, yet necessary to the success of every project.
Procore is the support projects need to ensure nothing escapes notice.

What do you dislike about the product?

The General Contractor has ALL the power and control. ie: Our current GC expects RFIs to be answered in 3 days, even if they send it to us Friday at 3pm so the RFI is "overdue" by Monday morning when most people get their FIRST look at it. This is frustrating.
It is also frustrating when, as a sub-contractor, we can't set our working days to force a fair Due Date. (if we could tell Procore to count only week days, a 3-day turn-around expectation becomes more realistic) During July4th, our office was closed but the GC still had included it as a working day. It would be nice for sub-contractors to be able to set office closure days.
With a less contentious GC, this control may not matter, but in our situation the GC is using these "Overdue" notices to claim damages and delays to construction unfairly.

There have been several times our GC has changed permissions and we've had to wait until access is granted again. I can appreciate it may be necessary to stop access to certain folders, our GC is using this unfairly. I don't know if there is a way to implement a 3-party permission: GC grants/changes permission, this is approved by their PM/Owner, etc... the PM or Owner, etc, of the effected Sub-contractor must approve or deny the change. (I have been with this project for 5 months and this has happened to me 3 times, has happened to at least 3 co-workers 2-3 times each)

After we have uploaded documents for peer/interdisciplinary review, we can track it until it comes back to us. At that time, we need to incorporate the comments and submit for the Owner's review. While we are working on that final submittal, the open "BIC" response sits unused (we use that to reference the next submittal number). Maybe that's just the way we're doing it; it would be nice to be able to close that submittal out and go back to that original submittal number and somehow reference the new submittal number after it has been closed.

We have had some trouble with the GC changing dates on us, so we've created our own logs for Submittals. This was before I started with this project, so I don't have specific examples, but not changing the Due Dates favorably... some RFIs "during my time" are created by the GC with a Due Date 3 days later, but not sent to us until after the Due Date. This shows up as Overdue to us, even though we just got it. Perhaps Procore could automate a change there, so that After the BIC goes to the sub-contractor the Due Date can reflect the GC's 3-days or whatever they set.

What problems is the product solving and how is that benefiting you?

Procore allows us to submit drawings and reports for approval, follow the workflow process so we know when to expect completion, instead of blindy waiting to hear back.
RFIs are answered in writing without the need to search emails for when it was answered, who answered and who got the answer email.
Previous submittals are available for reference all in one place.
Downloading and viewing documents on Procore is easy and quick so I don't need to search my own document histories for them.
When documents are too large for us to email to the Owner, etc, for review, we can upload them to Procore with no problem and send an email with that Procore link to the interested recipients.

What do you like best about the product?

The use of tools in general is very good, such as submittals, inspections, observations, meetings, punch lists.

What do you dislike about the product?

I would like to have a tool available with schedule graphics

What problems is the product solving and how is that benefiting you?

Communication with clients and collaborators

What do you like best about the product?

Ease of use and connectivity to the team. Opens up visibility for ciritical project items.

What do you dislike about the product?

Industy is slow to adopt new tech, but it'll get there!

What problems is the product solving and how is that benefiting you?

Quicker and more efficient handoff from precon to operations

What do you like best about the product?

Scalable; one can use as many or as few of the buiilt-in features as on ewants, without sacrificing productivity.

What do you dislike about the product?

Takes a lot of practice, but once you're there, it's fine.

What problems is the product solving and how is that benefiting you?

We have a huge list of folks on our project workflows, and Procore efficiently navegates it by getting the ball into the right court at the right moment and notifying the next person who's up to bat.