Procore
ProcoreReviews from AWS customer
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What Sets Procore Apart From All The Others: Customer Support
What do you like best about the product?
Procore's customer support team members have always (yes, that's a big word) been engaging, competent, professional, and kind. I appreciate their approach to any question or user problem. It reinforces how I want our business to interact professionally and personably with our customers.
A close second to Procore's support team is the intuitive (most of the time) nature of the management software. It's like real people from the construction industry did the software programming.
Procore's photo archiving system is also excellent. The superintendents like doing photo documentation/diaries. They also enjoy being able to retrieve the information to solve issues later in the project.
I have worked with six (6) software project management software systems. Procore wins, mic-drop.
A close second to Procore's support team is the intuitive (most of the time) nature of the management software. It's like real people from the construction industry did the software programming.
Procore's photo archiving system is also excellent. The superintendents like doing photo documentation/diaries. They also enjoy being able to retrieve the information to solve issues later in the project.
I have worked with six (6) software project management software systems. Procore wins, mic-drop.
What do you dislike about the product?
There are some minor quirky parts with Procure. Quirkiness is a reality in any robust computer management system. These mostly have to do with processes that aren't intuitive regarding where they reside in the program.
The only specific issue I have inquired about that doesn't seem to be resolved is the process of billing for stored materials and how subsequent billings incorporate this process.
In the same line of financial interaction,
The only specific issue I have inquired about that doesn't seem to be resolved is the process of billing for stored materials and how subsequent billings incorporate this process.
In the same line of financial interaction,
What problems is the product solving and how is that benefiting you?
We are a small/mid-sized commercial general contractor. Procore is solving some fundamental document control (drawings) processes, subcontracting, RFI, and Submittal workflow. The interface with DocuSign has been beneficial.
I look forward to exploring the financial management modules.
I look forward to exploring the financial management modules.
Procore will be your best companion in construction project management software
What do you like best about the product?
Procore is always improving and accepting feedback. It also has an easy to navigate system and tutorials for new users. RFIs and Submittals are straightforward.
What do you dislike about the product?
The financials tool could use some cleaning up. There seem to be some columns in the Budget tool that are not fed properly. Additionally, it would be nice to be able to move line items up/down in the CEs and PCO SOVs.
What problems is the product solving and how is that benefiting you?
Procore is helping reduce the amount of work put into emails! Specifically, mass email distribution of submittals, RFIs, and drawings, and reminder notifications for punch list corrections and due dates.
Great organizational tool
What do you like best about the product?
Being able to track insurance certificates for companies that we work with.
What do you dislike about the product?
The ability to customize how reminder emails are automatically sent to companies.
What problems is the product solving and how is that benefiting you?
Keeps subcontract and purchase order numbering from being duplicated.
Procore is very efficient.
What do you like best about the product?
The Procore financials. The change events, commitments, and change order tools make it very easy and efficient to manage budget/costs.
The inspections tool is an excellent way for creating commissioning and start-up checklits.
The inspections tool is an excellent way for creating commissioning and start-up checklits.
What do you dislike about the product?
The prime invoice is not user friendly for accounting. Our accounting team does not want to use it to integrate it with the commitment side.
The punchlist reports can get some improving. The printout PDF with photos does not look great.
The bid tools does not work for us.
The punchlist reports can get some improving. The printout PDF with photos does not look great.
The bid tools does not work for us.
What problems is the product solving and how is that benefiting you?
Commissioning and Start up checklists via the inspection tools.
Punchlist and substantial completion via the punchlist tool.
contractor cost management via commitments budget and change orders.
Punchlist and substantial completion via the punchlist tool.
contractor cost management via commitments budget and change orders.
Procore Review
What do you like best about the product?
I like that the transmittals/emails are saved for me to reference later.
What do you dislike about the product?
That the same person cannot be linked to two different companies. I think it's a ridiculous solution to ask my vendor to create a new email.
What problems is the product solving and how is that benefiting you?
Gives the team a place to update our information that everyone has access to.
Procore is the best
What do you like best about the product?
Using fillable PDF forms with company logo for field foremen that they can open, complete, and email on iPads. It reduces field training to the minimum and makes their complicated life a little easier. Managing subcontractor licenses and COIs is also great with automatic notifications a couple of weeks before expiration so we can maintain up to date records on all of our subs.
What do you dislike about the product?
After adding a new user to Procore, it takes a while for the search to update to find them to add them to projects or update other information.
What problems is the product solving and how is that benefiting you?
It is helping us quickly share data between the corporate office and the field crews at the project sites. Having Procore on an iPad at a project site is a tremendous benefit. Essentially, it's a digital clipboard that can hold a file cabinet of data like drawings, specs, forms, daily reports, and progress pictures.
Great Construction Tool!
What do you like best about the product?
Procore is an all-in-one construction management tool. Procore is user-friendly and keeps me very organized. The Techincal Support is excellent; I don't have to wait long to get answers.
What do you dislike about the product?
There is nothing that I dislike about Procore
What problems is the product solving and how is that benefiting you?
Procore solves the communication issues with our field people. I get answers immediately.
Procore makes learning fun. I am learning something different about each applicatio
What do you like best about the product?
The Learning Modules. And the chat feature.
What do you dislike about the product?
Administration level learning. Note enough.
What problems is the product solving and how is that benefiting you?
Procore helps show you how to work within the app. And they have an excellent support team if you have any questions.
Procore works for my needs in tracking a project especially punch items
What do you like best about the product?
The communication to all team members, holds team member accountable
What do you dislike about the product?
I wish that when an email was sent that the Procore punch number appears in the subject of the email out of Procore
What problems is the product solving and how is that benefiting you?
communication and accountability. I don't feel like I have to "babysit" team members
It is very friendly user
What do you like best about the product?
The setup is easy to access through any device, even your cellphone.
What do you dislike about the product?
The financial aspect of it does not correlate to much available software in the market.
What problems is the product solving and how is that benefiting you?
Drawings document control
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