Procore
ProcoreReviews from AWS customer
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Time saver and user friendly
What do you like best about the product?
Procore is user friendly and a great time saver. It provides on the job training, all parties can have access, and saves paper and ink. The additional apps are wonderful and can meet the needs of any business. The support is wonderful. It is always timely and helpful. Tutorials are available at all times to users which speeds up the training. Users do not have to take notes or screen shots, if you need a refresher just use the help button. The open forum is a great feature so users can ask questions and get feedback from other users in the same industry or a wide spread of other industries. Procore has been easy for our company to adopt and many of our subs use as well. The customization offered by Procore is superior. The are open to work with you on an individual basis to achieve your goals. Often they implement tools that users suggested which is a plus. They listen. They give feedback. They improve and implement often. The openness to improve their own product is outstanding and timely. Groundbreak is a must on a yearly basis. The convention is one of a kind. You never get bored and the key note speakers are top notched.
What do you dislike about the product?
The permissions structure needs more flexibility. It is an all or nothing right now and needs some additional levels. Customization by position would be helpful so we can set limits on some and expand others. Administrative level is too wide spread and is used by most positions. We need an additional level so we can customized user permissions. In many cases we are giving too much to certain users for just one or two functions. I would like to see improvement made in the Directory. For example, one email needs to be allowed for multiple users. Many of our subs use generic emails and we would like to add multiple names to one email. Also, an edit to email address for a user would be helpful, especially when you make a keying error.
What problems is the product solving and how is that benefiting you?
Documentation is much easier to access and users are inclined to file it in one place. The email feature allows users to correspond with inside and outside parties which decreases the burden to document conversations. Submittals were a huge timely process in the past. Now key in and distribute. Everyone gets a copy and can do their part which saves a large amount of time.
Recommendations to others considering the product:
Try it for a week. Compare to two other companies. I guarantee you will love it. Procore may be a bit more expensive but it is worth it. The support you receive is superior. Customization has no limit and you can make it your own. Procore continues to introduce other apps and software to integrate with theirs to improve and maximize the user experience. If you wish to decrease time and paper switch to Procore.
Great for linking all aspects of a project
What do you like best about the product?
In my role as an MEP coordinator, it can be hard to get the coordination issues in line with the flow of work in the field. With the Procore plugin for Navis, I can push coordination issues directly into the RFI module so the draft not only has screenshots of how it looks in the model but it also is a link to the spot in the model for the designers to review. I can also push the latest iteration of the coordination model to Procore and the superintendents can navigate through it. The model navigation on the tablet app is easy to learn, which means the field side actually looks at it and doesn't have another program to fumble through. The Owner/design side can also have access to the latest model so I don't have to worry about permissions on the file sharing site we use. All in all, it streamlines my side of the project and keeps everyone on the same page.
The Procore app also enables the users to download the coordination model to their tablet, so they don't need a signal in order to access it in the field. We don't always have a signal beyond our jobsite trailers, so this is a plus.
The Procore app also enables the users to download the coordination model to their tablet, so they don't need a signal in order to access it in the field. We don't always have a signal beyond our jobsite trailers, so this is a plus.
What do you dislike about the product?
One of the few issues I have with Procore is that I really need the permissions to be a bit more granularized for the Coordination Module. It's something I can work with, but I'm very stingy with my permissions. Another issue is the customizations of reports. Another program we have used were able to give us more flexibility on these two issues, but they are issues that are on Procore's radar to address in an upcoming update. The acknowledgment of issues like these and the openness of working on a solution is a great thing about this company, so I've learned to be a little patient. I have seen some updates that address the issues I have, so that's great to see.
What problems is the product solving and how is that benefiting you?
The main thing is getting the field team to be more aware of what I'm doing on the BIM. Since we have our financials and safety on this program as well, it's great to have all the information in one place. Coordination issues become RFIs, which get tagged to Change Events, which are then linked to Change Orders. The 'paper trail' is easier to follow.
Recommendations to others considering the product:
If you'd like to get more aspects of your construction project onto one platform, this is a great one.
Procore has great mobile functionality and is versatile.
What do you like best about the product?
The mobile app functionality is very handy.
What do you dislike about the product?
Schedule tool is not as user friendly but has gotten better.
What problems is the product solving and how is that benefiting you?
Project management organization
Great!
What do you like best about the product?
The program is web based, so you can use it anywhere. It is very user friendly and the support is very easy to find anything you need help with.
What do you dislike about the product?
The bidding tool needs more features. We opted not to use this.
What problems is the product solving and how is that benefiting you?
Daily reporting is more accurate. The punch list tool makes the process smoother.
The Industry Leader for a Reason
What do you like best about the product?
Procore puts all of the tools you need in one integrated hub. Everything is connected, so it reduces/eliminates: double-entry, cross-entry errors, and old recycled Excel spreadsheets. Tags, Locations, and events carry through so you can track an issue from Inspection to Observation to RFI to Change Order to Pay App to Payment.
What do you dislike about the product?
Procore is constantly improving and updating--so all my training materials I put together look dated after a couple months.
What problems is the product solving and how is that benefiting you?
The real problem that is being solved is the constant need for visibility and communication on the job. Procore makes it easy with realtime updated logs and information and automated reporting. Stakeholders can get all the information they need before they need it.
G2 Review Updated
What do you like best about the product?
The interconnectivity of field features: RFI and document tags on drawings, punchlist function.
What do you dislike about the product?
Data usage on IOS devices, storage limits
What problems is the product solving and how is that benefiting you?
Streamlining communications and field changes, keeping the current information available to front line workers
Recommendations to others considering the product:
It will streamline and simplify many day-to-day tasks that otherwise eat up a lot of supervision time and effort
A Great Tool
What do you like best about the product?
Many of the tools are great. Meeting Minutes are my favorite.
What do you dislike about the product?
Some items do not allow parameters to be added "on the fly". It may be a setting by my own IT, but sometimes not everyone or everything
can be pre-loaded into the system. It would be great to be able to manually add more things when needed.
can be pre-loaded into the system. It would be great to be able to manually add more things when needed.
What problems is the product solving and how is that benefiting you?
The drawing tool helps explain RFI's clearly. I use it a lot to take snapshots of locations or details for the architects.
Procore Building Tool
What do you like best about the product?
The app is very user-friendly and straightforward to understand. It translates the actual construction process to the administrative process to perfection.
What do you dislike about the product?
I have no negative feedback toward this app. However, I t can be confusing sometimes how some items are related to others. But that also makes sense in real life.
What problems is the product solving and how is that benefiting you?
In our company, we solve mostly everything through Procore. It has provided us a data base and more structure
Procore is a great way to store Files
What do you like best about the product?
I like using Procore to store files so that all files are central and available to both field and office employees
What do you dislike about the product?
I have not found anything so far to dislike.
What problems is the product solving and how is that benefiting you?
I like using Procore to store files so that all files are central and available to both field and office employees
Recommendations to others considering the product:
Use the tutorials and forum FIRST. Navigation is not always intuitive, and I have found that any question I have is already answered somewhere. No need to wait for a response from the Procore team. Don't waste much time trying to figure it out when the answer already exists.
Procore Useful For Document Sharing, Not Always Intuitive
What do you like best about the product?
It's a good way to share and submit documents in B2B dealings.
What do you dislike about the product?
It's hard to go back and see older projects, navigation not always the most intuitive.
What problems is the product solving and how is that benefiting you?
Can't access jobs/projects that were awarded before you were integrated into the system, even if it's ongoing.
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