Procore
ProcoreReviews from AWS customer
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Pricey but Worth It!
What do you like best about the product?
I like that ProCore is constantly improving and actively listens to their end users for improvements and what they would like to see next. I love their support chat feature - it makes it so easy to get a question answered quickly!
What do you dislike about the product?
The contract is always sticker-shock. While I believe it is worth it and no one can really compete with ProCore, I always have a tough time showing value to management.
What problems is the product solving and how is that benefiting you?
The big problem we had was Project Managers not having enough accountability and clarity on their jobs from a cost perspective. Having ProCore eliminates this and puts all the tools a PM will ever need right in the palm of their hands. A huge benefit is connecting with subs, suppliers and GCs through the program.
Organized, Time Saving Tool
What do you like best about the product?
How organized it will make everything document wise in construction.
What do you dislike about the product?
Limitations of some tools like Drawing overlay.
What problems is the product solving and how is that benefiting you?
Observations turning into a Change Order or RFI. Tracking the flow of work from initial observation to T&M or Change Order work.
Streamline Document Control
What do you like best about the product?
ProCore's ability to store and process documents has made document control a breeze. Our capacity to enter and store everything in one place, consistently across projects, is of great benefit. The capacity to allow team members and subcontractors actively participate and perform in document control is great. As a project administrator the integration with DocuSign has streamlined our contracting and change order practices exponentially.
What do you dislike about the product?
The speed in which updates and new releases are issued is difficult to keep up with. ProCore constantly changes.
What problems is the product solving and how is that benefiting you?
Reminders (dunning messages) are automatically sent via ProCore. Follow-up used to take a substantial amount of time and effort now takes a quick check of status.
Recommendations to others considering the product:
Definitely take advantage of additional support hours. Also, assign a team member to champion ProCore updates to share with the rest of team updates that will benefit their role. Make sure all team members complete ProCore certification and understand how to use the question and training tools. Make ProCore certification and training a part of your onboarding practices for new employees.
Procore = Amazing part of our Team!
What do you like best about the product?
Procore keeps our communications and paperwork running smooth throughout the project! Submittals, RFI's and document control is great! I also like the integrations with schedules and Outlook for emails.
What do you dislike about the product?
There is not much that I don't like about Procore. I have had one or two people struggle with some of the functions and subcontractors that already have accounts not be able to see our projects.
What problems is the product solving and how is that benefiting you?
Our document control problem and record keeping. We are saving time on submittals and have better control with them. RFI's are recorded and the Ball in Court keeps everyone on their toes.
Amazing Functionality
What do you like best about the product?
The ability to keep all team members of the project, from owners to GC to Subs informed of what is going on with the job at all times.
What do you dislike about the product?
I wish the reporting features would allow you to use all available fields within any report but other than that I can not say i really dislike anything about Procore.
What problems is the product solving and how is that benefiting you?
What problems are we not solving with Procore is the easier question. We solve everything from delays with submittals to subcontracts having the wrong drawings to project managers not creating CO's.
Procore is very helpful
What do you like best about the product?
Everything is in one place. All RFIs, change orders, commitments.
What do you dislike about the product?
Sage integration can be cumbersome with budgets etc.
What problems is the product solving and how is that benefiting you?
Superintendents have access to all documents that Project managers have. Photos and locations are a huge plus.
MY WORK LIFE HAS TOTALLY CHANGED!
What do you like best about the product?
Ease of use and all the ways you have to "skin the cat".
What do you dislike about the product?
Sometimes a required workflow can get cumbersome. Once you learn and understand how the Tools talk to each other, the logic required comes pretty easy!
What problems is the product solving and how is that benefiting you?
In the year since we onboarded Procore and integrated with Sage 300-our admin processing time for commitments, change orders and subcontractor invoicing has reduced so drastically we were able to simultaneously streamline operations workflow.
Recommendations to others considering the product:
Don't take too long to jump in. Learning as you go has been much more beneficial than a lengthy "training" time. However- you should take time to thoughtfully set up all of your templates, project default settings, etc.
Procore does everything, but does nothing well.
What do you like best about the product?
Procore has a lot of features. It does everything we need it to do.
What do you dislike about the product?
The #1 thing I need Procore to do is send clean, clear emails to the right people at the right time for Procore's core project management tools (i.e. - Drawings, Specifications, RFIs, Submittals, etc.). Have you ever tried reading the tsunami of Procore emails? It's a super-easy problem to fix: (1) Better email templates, and (2) More transparency on who gets what emails when. The "Received From"/"Responsible Contractor" is the single most important person who needs to know when someone responds to an RFI/Submittal, and they're not automatically added to the Distribution List? I have to re-enter them? When I don't have to re-enter anyone else (RFI/Submittal Manager, Assignees, etc.)? This is so counter-intuitive I have to train every new PM, and still they occasionally forget. Subs not getting RFI/Submittal responses has cost us a LOT of money. In general, Procore needs a good UI/UX team to make user interactions more intuitive, require fewer clicks, easier to read at a glance, more transparent who's getting what emails when, more intelligent auto-populating fields, etc. Procore's primary functions (and tasks performed most frequently) should be delightful user experiences. Also, please let me overlay drawings on a Windows computer without having to emulate an Android operating system. I could go on... Procore, if you're reading this, please reach out to me.
What problems is the product solving and how is that benefiting you?
Managing drawings, specifications, RFIs, submittals, etc.
If you haven't tried Procore yet, you should!
What do you like best about the product?
The customer support is awesome. They will show you how to do anything and walk you through things.
What do you dislike about the product?
Sometimes it is slow. But with theProcore status site you're able to see if they're aware of it.
What problems is the product solving and how is that benefiting you?
I've worked with Procore on some upcoming things and given my opinion.
Fantastic Product for Construction Management
What do you like best about the product?
I love how intuitive the product is and how complete the coverage is. It does (almost) everything I need as a Design Manager on design-build projects. I also love that it can be used on the web, desktop, or on mobile/iPad. The ability to store/share documents, submit RFI's, review 3D models, etc. is unparalleled.
We've also recently switched to CMiC and my understanding is Procore now has the ability to integrate with that. I hope to learn more about that soon but foresee that as a big positive.
We've also recently switched to CMiC and my understanding is Procore now has the ability to integrate with that. I hope to learn more about that soon but foresee that as a big positive.
What do you dislike about the product?
I dislike that I can't mark up drawings within Procore. Because of this I'm still required to have Bluebeam in order to create mark-ups, V-Plans, etc. before uploading them to Procore to share with my team. However, I can overlook this based on all the other things it does.
What problems is the product solving and how is that benefiting you?
I am able to collaborate with my design team, subcontractors and field team all within Procore. It allows us to quickly share documents and files while working remotely. It also allows us to easily track open issues, store meeting minutes, and submit/approve RFI's and submittals. I find the ability to utilize Procore in the field on my iPad as a big plus. Pulling up or submitting RFI's while in the field and linking a picture is great. Also pulling up and viewing the 3D model while walking the site is huge. Also taking meeting minutes directly within Procore and quickly sharing them.
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