Procore
ProcoreReviews from AWS customer
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Great program
What do you like best about the product?
It made it easy to have all project information in one location.
What do you dislike about the product?
The cost is too high for a small group like us.
What problems is the product solving and how is that benefiting you?
Helps with organization and daily reports
A very good, constantly evolving construction management platform.
What do you like best about the product?
Procore is constantly adding new features and improving. They offer one of the most comprehensive construction project management solutions. Support is always a phone call or chat window away and they really listen to your issues.
What do you dislike about the product?
The costs have continued to increase every year. Sometimes it seems we are now getting charged for things that were previously part of our contract with them.
What problems is the product solving and how is that benefiting you?
Procore allows for virtually seamless sharing of information between the office, jobsite and stakeholders. Drawing management, drawing markup, RFIs, punch lists are all handled very well.
Good use for Consultants
What do you like best about the product?
Meeting Minutes and version control have been my favorite features
What do you dislike about the product?
I wish the customer support emailed you with a recap. Sometime I ask a question and then forget to respond
What problems is the product solving and how is that benefiting you?
Information flow to all team members is critical
Recommendations to others considering the product:
Ask questions. Utilize the forms. Use the product for what works with your business, but if something is not efficient for your business try to dig in to why....Procore is pretty accommodating and always updating their product based on customer feedback
Efficient Software Construction
What do you like best about the product?
Ease of use and great service team to answer questions quickly
What do you dislike about the product?
Sometimes it doesnt update as quickly as i would like
What problems is the product solving and how is that benefiting you?
N/A
Full service Project Management tool
What do you like best about the product?
Procore provides a Cloud based central location for all project information, accessible anywhere and by specified users.
What do you dislike about the product?
Since it is a big Platform, used by many companies, it struggles to be customizable.
What problems is the product solving and how is that benefiting you?
With new modules being created by Procore, we are incorporating our Supplier and subcontractor invoices and payments to and from Procore to our accounting software.
Recommendations to others considering the product:
This is a big platform Construction Management tool. It incorporates with Accounting (and other) software to provide a "Complete" product.
Best out of the Box Option
What do you like best about the product?
Procore includes all the project managment tools you need to effectively manage a project. The web based software takes the place of many of the old spreadsheets that we would typically keep for a project. The support is wonderful as they allow you options to chat, e-mail, and phone 24 hours a day.
What do you dislike about the product?
As the software is out of the box there are some tools that don't work quite like I'd like them to. I wish we could customize things a little more. We were fairly early adopters of the software and it felt like earlier on they would cater more to your individual company. Now that there bigger I don't think they can do that.
What problems is the product solving and how is that benefiting you?
RFI logs, submittal logs, change order tracking, drawing logs, benefits include time savings, less duplicate entries, and less holes in the process as things are run more smoothly through procore.
Recommendations to others considering the product:
Unless you want to design something from scratch this would be the way to go.
Assignment Oriented, Slightly Challenging
What do you like best about the product?
Procore is great for assigning responsibilities and setting deadlines for project tasks.
What do you dislike about the product?
Procore can be challenging to navigate, with only new and updated tasks in the main dashboard and all other project information buried elsewhere in the interface.
What problems is the product solving and how is that benefiting you?
Procore makes it easy for all parties involved in a review process to see each others' responses prior to releasing items for production.
Leader of the pack with a price point to match
What do you like best about the product?
The software itself and their support team reviews speak for themselves. If you're looking for a construction project management tool that's easy to use internally and externally, achieve high levels of saturation, and not invest heavily in maintenance then this product is for you. Procore does care about their customer base and it shows when even the most tech adverse users jump on the bandwagon. This is very much the "Tesla" of the construction software world complete with all the bells and whistles (if you can afford it).
What do you dislike about the product?
Procore appears to be unaware of the fact that other competitors like Autodesk BIM360 Field (NextGen) and Oracle Prime Field are making strategic acquisitions and catching up to them. The technological lead they had 4 years ago is not what it is today. They have a great product on the surface for 90% of their customers but for ENR100 companies that demand more flexibility or control they fall short. Case and point would be their document module which still requires ad-hoc individual user level privacy control. Procore has done a great job of getting people ONTO the platform but they need to shift their focus to KEEPING customers on the platform. Also, the annual construction volume tiered pricing model may not be viable for mid-size to large GCs. Cost predictability is key and when companies have to do complex forecasting, tiered discounts and basis point calculations which result in prices significantly higher than competitors it's a huge issue that sometimes cannot be overcome. By constantly changing how modules are packaged and price it makes for an overly complex and frustrating pricing exercise. Lastly, many of the features/functionality seem half baked. For example, they can do action A on mobile but not web or in RFIs but not submittals. I hope they close the gap and take many of their tools to the next step soon otherwise Autodesk may scoop up many of their cost adverse clients.
What problems is the product solving and how is that benefiting you?
Creating the illusive "single source of the truth" for all data and information related to a construction project is the chief problem we were trying to solve. While we have already seen a higher levels of efficacy and overall end user satisfaction with Procore it has affected our company's bottom line. We have not fully evaluated the true "value add" of a product with this price point.
Recommendations to others considering the product:
Be upfront and diligent about getting an accurate price for the suite of products you need.
Lots of Potential, will Transform Company in a significant way
What do you like best about the product?
The company really seems to have taken parts of other services and made a stop shop program for a Construction company.
What do you dislike about the product?
My firm is a subcontractor and this platform has been developed for a GC, we are still working out the tweaks for downflow company and making it work for us.
What problems is the product solving and how is that benefiting you?
We were more far behind the curve in technology, we are catching up to a more streamlined process, without changing our core processes too much. We are learning some new and improved ways to do less redundant activities in our everyday work.
Architect
What do you like best about the product?
All project info needed is in one database
What do you dislike about the product?
a little cumbersome to modify previously uploaded material
What problems is the product solving and how is that benefiting you?
Quicker response times
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