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External reviews

48 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    sai n.

kibo commerce

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
The platform offers robust personalization capabilities, allowing businesses to tailor the shopping experience to individual customers based on their preferences, behavior, and demographics.
What do you dislike about the product?
Some users may find Kibo Commerce to be complex or challenging to set up and customize, especially if they are new to eCommerce platforms or lack technical expertise. The platform's extensive feature set and customization options can sometimes lead to a steeper learning curve.
What problems is the product solving and how is that benefiting you?
Kibo Commerce provides a centralized platform for managing all aspects of online commerce, including storefront management, order processing, inventory management, and customer service. By consolidating these functions into a single platform, businesses can streamline their operations, reduce complexity, and improve efficiency


    Emilee M.

Really helpful and useful

  • October 27, 2023
  • Review verified by G2

What do you like best about the product?
That you will be able to help cst by seeing their cart and taking over if possible.
What do you dislike about the product?
Tha I do not have full access at this time and some process are confusing to cst.
What problems is the product solving and how is that benefiting you?
They are super fast and easy to work with making it great to get tasked completed.


    Sujata M.

Amazing Experience

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Customer Experience Order Management can
What do you dislike about the product?
Number of Features can be enhanced on th
What problems is the product solving and how is that benefiting you?
Order Management and simplified user interface


    Priyanka N.

Best Software for Integrating multiple sales channels under one platform.

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
It is very useful for big retail and eCommerce business. Where it helps integrating multiple sales channels under one platform through which all the operations can be completed.
What do you dislike about the product?
Need more features to be added. Rest it is easy to use.
What problems is the product solving and how is that benefiting you?
It is cutting down the time for order management.


    Amrit K.

Best e-commerce management platform

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
The best part that I like about Kibo Commerce is its one-stop solution.
What do you dislike about the product?
It is little complex solution as of now. It can get little more easy to use for the users.
What problems is the product solving and how is that benefiting you?
Kibo Commerce is solving the below issues with a separate product for each one:
1. Real-Time Inventory Visibility
2. Call Center & Customer Service
3. Order Orchestration & Routing
4. Fulfillment Optimization
5. Catalog Management
6. Omnichannel Pricing & Promotions
7. Universal Cart & Checkout
8. B2B Customer Experience
9. Native Site Search
10. Subscriptions Management


    Ashwani T.

It was a awesome experience with KIBO

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
We have used KIBO Commerce and it is a one solution for all your e-commerce problems. Also, it provided excellent support by providing personalized support to us. It has more features than any other platform and also, it is user-friendly software that is easy to understand & work on.
What do you dislike about the product?
So Far, we have not found any downside to using Kibo Commerce.
What problems is the product solving and how is that benefiting you?
It helps to sync the data from different channels which saves our time and we actually focus on our other priority tasks. It helps to reduce manual work which lead to quality & Error-free work.


    Rahul G.

Services was very good

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
There software helped my business to grow and also generated sales 5x.
The software is very easy to use and user friendly.
What do you dislike about the product?
Sometimes it takes a little time to load but otherwise it works brilliant.
What problems is the product solving and how is that benefiting you?
Before kibo, it was difficult for us to manage our site and orders.
Now it has double our productivity as not it is fully automatic and we can focus more on scaling the business.


    Amit M.

Advanced

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Kibo is the only composable platform to simplify the complexities of delivering mordern customer experience that span order management, eCommerce and subscription technologies
What do you dislike about the product?
There will be always required things in every website or technology. Must have to hard work on feedback's & Customer satisfaction part's. It would be a good add on in this.
What problems is the product solving and how is that benefiting you?
Easy to grab the batter option without wasting any time. Yes we can say it's time & cost effective products which help to choose better always as per the need.


    eva m.

Handles data and helps manage business processes

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
It is one of the ideal onnicanl tools for any company that wants a profitable trading system that lasts over time. This is software capable of creating a trading style that focuses on what the customer is really looking for and that also takes into account your interests, it is easily manageable in physical commerce areas or online sales, all with the same efficiency and security, in addition, its ordering system is what benefits my organization because it is easy to have everything organized and show real data in real time both dispatches and even inventories
What do you dislike about the product?
The functions of this solution are aimed at companies that work directly with clients, this means that more than a digital system, it is a system capable of simplifying sales and administratively controlling all business resources, so it is quite good for my work. I don't have something that I want to change or that I don't like
What problems is the product solving and how is that benefiting you?
For years it has been the ideal tool to complete dispatches or create better ways of customer service with a friendly interface and systems that help us in commercial tasks from start to finish, since its display system is quite centralized, which helps us get the data directly


    Danish J.

Simplifying implementation and maintenance of ecommerce

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy documentation, setup and maintenance of all the backend activities for an e-commerce system. Kibo handles all admin tasks.
What do you dislike about the product?
The cost it offers is somewhat more than an SMB can afford.
What problems is the product solving and how is that benefiting you?
Kibo eCommerce is resolving all the legacy systems' issues - setup and less freedom of customisations and scalability. A non-tech person can easily set up their business without getting into the nitty-gritty of code and testing.