IBM Verify Identity Access
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Robust Security with a Steep Setup Curve
What do you like best about the product?
I use IBM Verify CIAM to manage customer accounts, handle identity verification, and ensure secure logins for all users across our apps and platforms. I like that it combines strong security features with easy login options like single sign-on and multi-factor authentication. With these features, users can log in easily without frustration, and at the same time, I can ensure that their accounts and data are fully protected. The reduction of support tickets since users experience fewer login problems is a plus too.
What do you dislike about the product?
It's just the initial setup and its complexity. A more visual dashboard would make it easier to set up and manage. Creating a step by step tutorial feature within can also be of great help.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage user accounts and secure logins efficiently, reducing security risks. It combines strong security with easy login options and has decreased support tickets related to login issues.
Robust Security with Room for Setup Improvement
What do you like best about the product?
I like how IBM Verify CIAM combines strong security features with flexible login options that don't frustrate users. These features help by reducing login friction while maintaining strong security. It makes identity management easier to control from one place and helps to prevent unauthorized access, which is very important to us. Users can access their accounts easily, and I feel confident that sensitive data is protected.
What do you dislike about the product?
The setup and configuration can be complex. The main challenge was configuring identity flows. Clearer step by step guidance would make the setup process easier. Better onboarding tutorials and creating a YouTube channel could also help both beginners and advanced users.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage customer identities and secure user accounts. It simplifies identity management, prevents unauthorized access, and combines strong security with flexible login options, reducing login friction while keeping data secure.
Strong Security, But Complex Setup
What do you like best about the product?
I like IBM Verify CIAM for its strong security features, particularly the flexible login options like multi-factor authentication. I value multi-factor authentication and single sign-on the most because they improve security and keep the login experience convenient for our users.
What do you dislike about the product?
The initial configuration can feel complex.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to manage customer identities, handle signups, and logins, enhancing security and accessibility across our platforms. It reduces security risks, offers flexibility with multi-factor authentication and single sign-on, and provides scalability and control over user identities.
Unmatched Security and Compliance for Sensitive Data
What do you like best about the product?
The rigor of security is absolute. The platform manages the complicated consent management and privacy rules across the world to make sure that the customer information is treated in the most compliant way. This is the only feature that is important to the company that deals with sensitive credit or personal data.
What do you dislike about the product?
The administration console is trapped in history. Setting up the policies is frequently accompanied by the canalization of the sluggish and counterintuitive interface that is not as fluid as modern competitors are.
What problems is the product solving and how is that benefiting you?
It eliminates the liability to develop auth yourself. When you outsource the identity management to an established provider, you are doing away with the risk of amateur security weaknesses. It also enables the engineering team to be able to concentrate on the main product requirements as they sleep, knowing that the front door is locked. The rationale behind your use of this is that it is a regulated industry where perfection is required. It is the fortress that you require in the challenging field of identity management, yet it is not a developer experience that will amaze or inspire.
Exceptional Security and Accessibility Features
What do you like best about the product?
1. Accessibility
2. Fraud Detection
3. Multiple factor Authentication
2. Fraud Detection
3. Multiple factor Authentication
What do you dislike about the product?
1. Cost
2. Integration Challenges
3. Complex nature
2. Integration Challenges
3. Complex nature
What problems is the product solving and how is that benefiting you?
1. To secure the user identity
2. Meeting requirements
2. Meeting requirements
Secure and Trusted Identity Solution
What do you like best about the product?
First, I really its 2 factor authentication because it provide strong security and gives a lot of confidence from a safety.
second, Its fraud detection features is very impressive as help identify fake and suspicious identities.
Third, it is cloud based software solution, which means it can be accessed remotely from anywhere.
The best thing for me is that this software is used by governments organization and banks, which is why i have a lot of trust in it.
second, Its fraud detection features is very impressive as help identify fake and suspicious identities.
Third, it is cloud based software solution, which means it can be accessed remotely from anywhere.
The best thing for me is that this software is used by governments organization and banks, which is why i have a lot of trust in it.
What do you dislike about the product?
The main drawback of this software is that it can be a bit complex and expensive for beginners and also setup and configuration is not easy to understand for beginners & initially take time to implementation also.
It is expensive for small organization.
It is expensive for small organization.
What problems is the product solving and how is that benefiting you?
This tool solved the problem of managing customer identities securely and at scale and it help organizations handle user signup, login, authentication & access control in a safe reliable way.
this software benefit me by giving a secure and smooth login experience, protecting my personal data.
this software benefit me by giving a secure and smooth login experience, protecting my personal data.
Outstanding Experience from Start to Finish
What do you like best about the product?
IBM Verify CIAM is a clean and easy to use enterprise-grade customer identity and access management solution. I mostly like its strong security features, including adaptive authentication, MFA, and fine-grained access controls. The platform scales well for large user bases and integrates smoothly with other IBM security products. The admin console provides good visibility into user activity, authentication flows, and policies.
What do you dislike about the product?
The initial setup and configuration can be complex, especially for teams without prior IAM or IBM ecosystem experience. Some advanced customizations require deeper technical knowledge, and the documentation could be more streamlined for faster onboarding.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM helps manage secure customer authentication, identity lifecycle management, and compliance requirements at scale. It reduces security risks like unauthorized access and account takeovers while improving user experience through features like single sign-on and adaptive authentication. This has helped improve overall security posture and trust while maintaining a smooth login experience for end users.
Secure and Scalable CIAM with Flexible Authentication
What do you like best about the product?
I like how secure and reliable IBM Verify CIAM is while still being easy to manage. The authentication flow is very flexible, allowing us to customize the login and authentication based on user requirements without complex workarounds. The MFA process is also very smooth, making it easy for users and reducing login-related issues. We have integrated it with our existing applications, and it works well alongside our security and monitoring tools.
What do you dislike about the product?
The initial phase of setup and configuration is a bit complex and has a learning curve. Some advanced customization needs deeper technical knowledge, which can slow things down initially. Better documentation and a step-by-step guide for advanced use cases would really help.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM for secure customer authentication and access management. It manages access at scale, prevents weak authentication, and features a flexible, smooth MFA process that reduces login issues, all without worrying about manual user management.
Scalable, Secure, and Seamless Identity Management for Enterprises
What do you like best about the product?
IBM Verify CIAM's scalability for handling millions of users, customizable authentication flows, strong security with adaptive access, and seamless integration with existing IBM infrastructure as key real-world benefits for customer identity management.
What do you dislike about the product?
Challenges with IBM Verify CIAM:
The initial setup and configuration can be intricate, requiring significant technical expertise and time investment. Licensing and implementation expenses can be substantial, particularly for smaller organizations or those with budget constraints. Administrators often need extensive training to fully leverage the platform's capabilities and navigate its comprehensive feature set.
The initial setup and configuration can be intricate, requiring significant technical expertise and time investment. Licensing and implementation expenses can be substantial, particularly for smaller organizations or those with budget constraints. Administrators often need extensive training to fully leverage the platform's capabilities and navigate its comprehensive feature set.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM solves the challenge of balancing security with seamless customer experiences at scale. It addresses problems like managing millions of identities, preventing credential theft through passwordless authentication, ensuring privacy compliance with regulations like GDPR, and eliminating fragmented identity systems across applications. Organizations benefit through reduced login friction, higher customer conversion rates, AI-driven threat detection, and built-in compliance tools. The platform enables secure social login, progressive profiling, and adaptive authentication while maintaining strong security, ultimately helping businesses build customer trust and loyalty without compromising protection against fraud and data breaches.
Secure, AI-Powered Data Management with Ease
What do you like best about the product?
I like the AI feature of IBM Verify CIAM, which provides accurate information and saves me time. The initial setup is very easy and not complex.
What do you dislike about the product?
I think there should be more AI features like identifying exactly what questions people are asking and image recognition to find out what exact problem the customer wants to ask about.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to secure external user/customer details and manage privacy and data. The AI feature provides accurate information and saves time.
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