IBM Verify Identity Access
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IBM Verify CIAM
What do you like best about the product?
I like Okta because it's easier to use due to its rich documentation. I appreciate that it supports different things such as SCIM protocol, which works especially well. It's easy to set up, and there are multiple resources available to get started. I also find it valuable that SCIM allows users to get updated quickly across all services. Additionally, Okta effectively solves how we manage users and groups.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
NA
Streamlined Client Verification, Needs UI Enhancements
What do you like best about the product?
I find the streamlined process with IBM Verify CIAM incredibly useful for my workflow and my role, as well as for the company. The tool helps make things faster, especially the verification process, which is really efficient. It allows every employee on the sales front to store information in the same place, and makes post-analysis easy if you want to use data for analytics. The connector information feature is also really helpful and effective.
What do you dislike about the product?
I think the user interface should be improved, even though I know the feedback is being taken for UX design. There's also the aspect of pricing, and I feel more features should be prominent for different use cases. Right now, it covers about 90% of what users need, but there are niche use cases where it could be improved in the future.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM effectively handles external customer verification and sorting, assisting with onboarding clients to our services. It maintains client records and verifies potential clients' authenticity, ensuring we connect with genuine leads. The streamlined process is beneficial for my marketing and sales role, making data analytics easier.
Centralized Identity Management with Room for Improvement
What do you like best about the product?
I like IBM Verify CIAM for its centralized application management and the ability to scale reliably. It does enhance the customer experience and provides better security. It's also beneficial because during high traffic events, the login or user experience doesn't slow down. I also find that separate identity logic for each application reduces admin efforts significantly. The setup process, including the creation of users, groups, and policies, as well as MFA setup and configuring simple applications with standard settings, was quite smooth.
What do you dislike about the product?
I find it challenging that IBM Verify CIAM has limited low-code or no-code options, which means it heavily depends on technical knowledge. The application integration is complex, and the UI feels outdated. I wish there were features for rapid application onboarding like drag and drop flow builders, and one-click connectors for platforms like SAP, AD, AWS, and Azure. Understanding the architecture and debugging failures was also challenging during the initial setup.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM helps us manage secure user access, authentication, and identity lifecycle while improving user experience and securing application onboarding. It solves managing complex identities and compliance issues.
Robust, Secure, and User-Friendly Platform for Access Management
What do you like best about the product?
I love this platform for its reliable and secure access. It ensures accountability of users having login access providing more security and responsibility to the users. It minimizes the risk with its secure authentications to every login. Its capability for the admin to decide the access of users enhances the control over the access of the resources. This platform is of great assistance to organize the identity of customers and their access depth. With the great ecosystem of its own, This platform is robust and powerful that improves the security and reliability of an organization. The platform itself is simple and easy to use.
What do you dislike about the product?
I have least dislike about this platform. I just wish that the price of subscription was a little lower.
What problems is the product solving and how is that benefiting you?
It manages access of users to a great extent. This platform simplifies work for the admin while providing secure access and control. It ensures security for the customer access providing a more reliable and trustable brand for the users.
Flawless, User-Friendly and Helpful
What do you like best about the product?
I find IBM Verify CIAM to be flawless in its design, which is a significant advantage. The platform is helpful in that it efficiently supports coding and reasoning tasks. One of its standout features is the reasoning capability that greatly aids me in both coding and debugging processes, enhancing my productivity. The initial setup was easy, which made the onboarding process smooth and hassle-free. Overall, everything about the system seems perfect to me.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM assists in coding and debugging, providing a flawless and helpful experience.
Strong Security, But Deployment Is Challenging
What do you like best about the product?
High level security. Enterprise level product making it trustable
What do you dislike about the product?
Complex to deploy. Takes a lot of time. Not very easy.
What problems is the product solving and how is that benefiting you?
Managing user identities at scale on a big enterprise organization level
Amazing safety for all work apps
What do you like best about the product?
It is easy to add apps that makes it easy to login into many tools with one account and working from different devices possible.
What do you dislike about the product?
I don’t have an issue with it for now, it is really working well at each use.
What problems is the product solving and how is that benefiting you?
Logging in once and then having access to every work app I need has made workday so much easier.
Very reliable for access controls and security
What do you like best about the product?
Good for security, easy to use and access all my requested accesses, and its strong focus on MFA creates for a smooth work experience.
What do you dislike about the product?
Nothing much to complain about. When it updated, I'd have to reorganize all of my apps in the App center.
What problems is the product solving and how is that benefiting you?
Quick to login into all my work apps from one place and it helps me to protect the authentication process.
As a business partner for IBM, IBM Verify is one of the best tools you can approach a customer with.
What do you like best about the product?
It is a well thought out product which helps with compliance and it is a leading identity management product. You have great help from IBM Support and the Expert Labs if needed. It has out-of-the-box adapters for a lot of products and if not; you can create your own integrations easily as well.
What do you dislike about the product?
Learning curve is high, but once you get there you have great experience across enterprise.
What problems is the product solving and how is that benefiting you?
It addresses many identity and access management issues around authentication and authorization. Traditional systems are prone to too many attacks and it helps modernizing the security around authentication. It makes user provisioning, de-provisioning and role based access controls an ease.
Reliable and secure identity management solution
What do you like best about the product?
I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong security controls. It integrates well with other IBM tools and provides flexible configuration options for both admins and users. The user experience is also smooth, which helps reduce login friction.
What do you dislike about the product?
Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little more detailed in certain areas, and support responses can occasionally take time. However, once everything is properly set up, it runs very reliably.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM helps us manage user identities securely across multiple applications without compromising on convenience. It simplifies authentication through single sign-on and multi-factor authentication, reducing the risk of unauthorized access. It also helps us stay compliant with security policies and improves the overall user experience by making logins smoother and more consistent. This has saved us a lot of time on access management and reduced support tickets related to login issues.
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