What do you like best about the product?

I love Cloudinary's on the fly transformations which can be activated by writing only a few words on the image or video url. At my job we rely heavily on it for video and image optimizations. No other vendor comes close when it comes to providing this service. This allows images to load fast and keeps our google site speed scores in great standards. Cloudinary has some great advanced features as well as custom widgets, and advanced video cropping options. Cloudinary offers tons of options and has great documentation available online.

What do you dislike about the product?

The Cloudinary JS automatically updates. I would rather have control on when it updates as it can break things when using their widget. (This does not impact hosted images and videos that are in Cloudinary.)

What problems is the product solving and how is that benefiting you?

Cloudinary is always constantly improving its features on how it automatically resizes hosted images, and updates its widgets frequently which end up working great in the end.