Lucid
Lucid SoftwareExternal reviews
7,745 reviews
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Best way to go !
What do you like best about the product?
The best and the most amazing thing would be how easy it is to understand and manage accordingly
What do you dislike about the product?
There are no particular downsides if you are well aware on how to use it
What problems is the product solving and how is that benefiting you?
Helps me with customer journey mapping
Learning curve required
What do you like best about the product?
Great end product. Final designs look professional and all the collaboration tools are there
What do you dislike about the product?
Even coming from other design software ( Figma), there is a learning curve. Blocks don’t quite move or transform the way you’d expect.
What problems is the product solving and how is that benefiting you?
User journey mapping
Best solution to sketch any diagram more practically
What do you like best about the product?
I simply and quickly use the drag and drop feature to create diagrams and I like the convenience in creating a flowchart by clicking to new quadrants.
What do you dislike about the product?
When the diagrams are pasted in other platforms they may suffer some distortions.
What problems is the product solving and how is that benefiting you?
Creation of any type of diagram, scheme, map, and other types of shapes useful in displaying architectural designs.
Excellent for modern day graphics and shapes
What do you like best about the product?
It is a very great block drawing tool with templates and dynamic gridlines for creating floor plans.
What do you dislike about the product?
I consider that it is a very complete and easy to understand tool therefore nothing much to dislike.
What problems is the product solving and how is that benefiting you?
Delivering diagrams that are exactly adapted to the project and its very reliable in making of working flow direction.
Very smooth diagrammatic functioning
What do you like best about the product?
The collection of diagram functions and all kinds of flows are there, making it easy to create a wide variety of diagrams.
What do you dislike about the product?
When making too many graphs some alignments need attention or they will lack accuracy.
What problems is the product solving and how is that benefiting you?
Working with such a good software makes it simple to create HVAC diagrams to ensure that processes follow a standard routine and that there are no pauses in the processes.
Best longstanding diagrams tool
What do you like best about the product?
I use it to draw workflows and machinery diagrams, and so far, it is simple to use and has a lot of powerful flowchart features not seen elsewhere.
What do you dislike about the product?
Although it is superb, I wish the animation feature of data presentation could be reviewed and improved upon.
What problems is the product solving and how is that benefiting you?
We have created a variety of flowcharts that shines. It visualizes the ideas of the project and helps connect process flow equipments and events.
Simple to use design tool for beginners and experts.
What do you like best about the product?
It was extremely easy to use and had many useful tools.
What do you dislike about the product?
I didn't really have anything I disliked about it. I just had to watch some videos on how to navigate it. Once I knew what I was doing it was easy.
What problems is the product solving and how is that benefiting you?
We were able to lay out our diagram and design it the way we wanted it.
Easy, Fast and Powerful Diagramming Platform
What do you like best about the product?
What I really like about Lucid is how easy it makes visualizing complex ideas. I use it regularly for process mapping and solution architecture discussions and it’s incredibly intuitive. For example, during one of our recent integration projects, we used Lucidchart to map the data flow between multiple systems, it helped our team quickly identify dependencies and streamline communication between developers and analysts.
The real-time collaboration is a big advantage. Multiple team members can jump into the same document, make edits and leave comments without confusion. The built-in templates and shape libraries also save a lot of time, especially when building standard architecture or workflow diagrams. Plus, being able to share diagrams directly via Confluence or Teams keeps everyone aligned without sending multiple versions around.
Overall, Lucid has become our go-to tool for anything that needs to be explained visually from quick brainstorming sessions to detailed solution design.
The real-time collaboration is a big advantage. Multiple team members can jump into the same document, make edits and leave comments without confusion. The built-in templates and shape libraries also save a lot of time, especially when building standard architecture or workflow diagrams. Plus, being able to share diagrams directly via Confluence or Teams keeps everyone aligned without sending multiple versions around.
Overall, Lucid has become our go-to tool for anything that needs to be explained visually from quick brainstorming sessions to detailed solution design.
What do you dislike about the product?
working on larger architecture or workflow diagrams with many connected elements, I’ve noticed some lag or slow response times, especially when multiple team members are editing the same document in real time.
Another minor challenge is that certain advanced features like data linking, conditional formatting and enterprise templates are only available in higher-tier licenses, which can limit flexibility for smaller teams or short-term projects. It would also be helpful to have some level of offline editing or local caching, since the platform relies entirely on cloud connectivity.
That said, these are relatively small points compared to the overall value it brings the platform is still one of the most user-friendly and collaboration-friendly tools I’ve used.
Another minor challenge is that certain advanced features like data linking, conditional formatting and enterprise templates are only available in higher-tier licenses, which can limit flexibility for smaller teams or short-term projects. It would also be helpful to have some level of offline editing or local caching, since the platform relies entirely on cloud connectivity.
That said, these are relatively small points compared to the overall value it brings the platform is still one of the most user-friendly and collaboration-friendly tools I’ve used.
What problems is the product solving and how is that benefiting you?
Lucid has helped us a lot in visualizing complex processes and system architectures in a way that everyone — from technical to non-technical stakeholders — can easily understand. Earlier, we relied on static PowerPoint diagrams or Visio files, which made version control and collaboration difficult. With Lucid, our team can co-create diagrams in real time, leave comments, and iterate quickly during discussions or workshops.
It’s been especially useful for process mapping, data flow visualization, and solution architecture reviews across distributed teams. The ability to integrate Lucid diagrams directly into Confluence and Teams has also streamlined communication and reduced duplication of effort. Overall, it has improved clarity, speed of decision-making, and collaboration across our projects.
It’s been especially useful for process mapping, data flow visualization, and solution architecture reviews across distributed teams. The ability to integrate Lucid diagrams directly into Confluence and Teams has also streamlined communication and reduced duplication of effort. Overall, it has improved clarity, speed of decision-making, and collaboration across our projects.
The fastest in diagram creation
What do you like best about the product?
The graph paper like background makes it very easy to align lines and shapes and has the best diagrams results.
What do you dislike about the product?
I have not encountered any issues as of yet. I find it to be a very good tool for the elaboration of all kinds of diagrams.
What problems is the product solving and how is that benefiting you?
Quick and easy to create structure charts and vessel diagrams. It turns work into a visual masterpiece.
Easy to use for illustrations and diagrams
What do you like best about the product?
I like the vast amount of available tools and shapes, import & export features, and the flexibility to adjust templates to build meaningful diagrams.
What do you dislike about the product?
Nothing much to dislike, it’s a brilliant easy to use software that produces fantastic diagrams and flowcharts.
What problems is the product solving and how is that benefiting you?
Very clear icons and boxes are provided that make it the best in creating diagrams and organization chart.
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