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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Darren M.

Lucid Visual Collaboration, an excellent system for your business collaboration.

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration is a work system that I fully trust to carry out all my work activities virtually, its advanced features make it easy for me to collaborate with my team through the successful integration of my usual communication and remote work systems.

In addition, this system has an efficient and professional support service, geared towards the needs and requirements of all its users, making the user experience positive and efficient.
What do you dislike about the product?
I have nothing negative to say about the quality and performance of Lucid Visual Collaboration's digital features, I think it is a very useful business system.
What problems is the product solving and how is that benefiting you?
My experience using this system's collaboration features has been positive and very productive, improving my productivity and that of my team and providing us with the tools we need to undertake new work projects with complete success.


    Roshini T.

lucid helps me sell smarter not harder

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
lucid whiteboarding tool is a total game changer for planning territory strategies mapping out sales processes and running collaborative pipeline reviews. It is interactive, easy to use and perfect for remote or hybrid teams. I can drop in sticky notes assign action items and even vote on ideas during team meetings. what really sets lucid apart is how it helps me communicate clearly. whether i'm onboarding new reps, presenting strategy to leadership or collaborating with RevOps, lucid keeps everyone on the same page literally.
What do you dislike about the product?
One of the biggest pain points is the learning curve for new reps. While the interface is clean, it is not always intuitive for people who aren't used to visual tools. I had to spend extra time onboarding team members just to get them comfortable with lucidchart and lucidspark which slows down ramp-up time.
What problems is the product solving and how is that benefiting you?
I can spot risks and opportunities faster by seeing deal flow and account maps visually. I can coach more effectively by understanding how reps are approaching their accounts. I'm building a visual culture of clarity and accountability. My team is more engaged and collaborative making strategies more actionable.


    Aneesh P.

why i never start a project without lucid

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has become an essential part of how i communicate complex ideas across both technical and non-technical teams. what i best like about lucid is how seamlessly it bridges the gap between architecture, strategy and execution. lucidchart component is incredibly powerful for diagramming system architectures, workflows and integrations. i can quickly mock up cloud infrastructure, data flows or API interactions and share them with business leaders in real time. lucid helps me visualize and communicate solutions faster which is critical in a fast paced engineering environment.
What do you dislike about the product?
i can embed diagram but deeper two way syncing or automation between systems would make it more valuable in enterprise environments. Despite this, lucid still remains my go to tool for visual collaboration but there is definitely room to grow especially for technical users who rely on it for architecture and planning
What problems is the product solving and how is that benefiting you?
lucid brings together brainstorming , diagramming and documentation into one ecosystem which reduces tool switching and keeps my planning centralized. it helps me translate technical architecture into digestible visuals for business teams which is crucial during pre-sales, onboarding or internal presentations. i can spend less time explaining and more time building. i can prototype solutions visually before committing to code.


    Information Technology and Services

A powerful hub for collaboration

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
For me, Lucid is the go-to platform when I need to bring clarity to complex projects. It simplifies the process of mapping out workflows and systems, presenting them in a way that is both professional and easy to grasp. I find Lucidspark particularly effective for brainstorming and capturing ideas, which helps save time and ensures everyone stays on the same page. The collaboration features are something I especially value.
What do you dislike about the product?
It can sometimes feel overwhelming for new users, and larger diagrams can get a bit heavy to navigate. Some of the advanced functions are only available in higher tiers.
What problems is the product solving and how is that benefiting you?
It helps me map out complex processes, system designs, and workflows in a way that’s easy to understand and share.
It makes it possible to brainstorm, plan, and refine ideas together in real time, so discussions don’t get lost in endless email threads or chat messages.
It makes feedback loops faster and decisions to be documented visually.


    Anshuman S.

Review for Lucid VCS

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
What stands out most is how seamlessly it brings together diagrams, virtual whiteboards, and data visualization within one intuitive platform. This integration helps break down communication barriers, making even complex ideas easy to understand and collaborate on, whether during planning, design, or strategy sessions. In the end, it replaces the need for scattered tools and static documents, providing a dynamic, centralized source of truth.
What do you dislike about the product?
Although the suite is quite powerful, I found that some of its more advanced features, such as data linking and automation, come with a learning curve that might be daunting for casual users. Additionally, the pricing structure can become costly for smaller teams that require full access to all applications. I have also noticed that when working with very complex documents containing numerous objects, there can sometimes be noticeable performance lag.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite addresses the challenge of fragmented communication and dispersed information by bringing together brainstorming, diagramming, and planning within one unified visual workspace. For me, this makes it much easier to grasp and work through complex processes collaboratively and in real time, which helps minimize misunderstandings. In the end, it saves time and keeps everyone on the same page, transforming abstract concepts into concrete, actionable plans.


    adrian C.

Actively collaborate with your team using Lucid Visual resources.

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual is a reliable, high performance system for establishing an effective and secure professional collaboration environment for your department, it offers the best systems for monitoring and visualizing all your employees' technical progress.

In addition, Lucid Visual stands out for the quality of its customer service and the value of all its systems, making it a perfect program to apply in all types of work environments.
What do you dislike about the product?
I am satisfied with Lucid Visual's digital features, I think that using its work tools makes it much easier to work as a team.
What problems is the product solving and how is that benefiting you?
Thanks to Lucid Visual's work systems, my team has managed to establish an effective system of collaboration and teamwork, improving their productivity rates and fulfilling all their work obligations in a big way.


    gabe p.

Establish a space for business collaboration with Lucid Visual applications.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual is a platform that offers a set of technical applications perfect for creating an environment of constant collaboration among members of your organization, facilitating the transmission of messages and communication within a secure and professional remote work environment.

In addition, Lucid Visual connects with the best operating systems, allowing you to adopt run it quickly, improving the way you perform all your online activities.
What do you dislike about the product?
I have no negative comments about the technical performance of Lucid Visual, I think it is a high performance platform.
What problems is the product solving and how is that benefiting you?
I can recommend the features and work applications of Lucid Visual because it has allowed me to establish a professional and efficient collaborative environment with all members of my organization, facilitating the achievement of all our business objectives.


    swetha M.

How I transformed my team to collaborate and innovate

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual collaboration Suite is an absolute powerhouse for turning ideas into action. the mind mapping feature is a total game changer, brainstorming has never been this fast, fun and effective. And it doesnt stop there, with an incredible range of visual tools like flowcharts, org charts and process diagrams, teams can bring clarity to even the most complex projects. It is very intuitive, collaborative and it makes work feel exciting again. Lucid is the way to go if i want to boost creativity, alignment and productivity across my org.
What do you dislike about the product?
Lucid suite is fantastic tool overall, one area that could be improved is performance with very large complex diagrams. i would love to see even deeper integrations with some enterprise tools to make workflows completely seamless.
What problems is the product solving and how is that benefiting you?
traditionally my teams would work in separate tools - engineering in one platform, product in another and design in yet another making it hard to maintain a single source of information. lucid changes that by providing a shared visual workspace where everyone can contribute in real time. this eliminates version control headaches and endless email threads. Lucid means faster decision making, better alignment and significantly reduced project delays.


    Pratyush .

Great for Mapping Journeys, Takes Time to Learn

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
What I like best is how easy it was to bring multiple people into the same workspace without losing track of who was doing what. While working on a customer experience map, I could actually see colleagues adding notes and moving elements around in real time, which kept the session lively and productive. The templates gave me a solid starting point, so I didn’t have to build the structure from scratch. It definitely saved time and helped us align quickly, even though a few of the formatting tools took me a minute to figure out.
What do you dislike about the product?
Some of the formatting options feel a little buried, so I had to click around to find what I needed , especially when trying to align or resize multiple elements. The tool is powerful, but that also means the interface can look overwhelming at first. It took me a bit of trial and error to feel comfortable with the menus, and occasionally the canvas lagged when we had a lot of content on one board. None of these were deal-breakers, but they did slow me down at times.
What problems is the product solving and how is that benefiting you?
I needed a clear way to map out the customer experience and get input from people in different teams without endless back-and-forth emails. Lucid let us all work on the same board at the same time, so feedback was immediate and visible. That made it easier to spot gaps in the journey and agree on priorities in a single session. The big benefit for me was cutting down on meeting time and ending up with a polished map we could actually share with stakeholders.


    Shubham K.

Wireframe made easy; From Mind to execution

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has become an essential part of structuring my thoughts and quickly building low-fidelity wireframes for product planning. The intuitive interface allows me to visually map out ideas and processes, making it very easy to brainstorm individually or with colleagues. The real strength lies in its collaboration features multiple team members can seamlessly work on the same document in real time, which streamlines feedback and speeds up decision-making. I also appreciate how scalable the workflow is: I can pause work at any time and assign tasks directly within the platform, ensuring that project momentum is always maintained.
What do you dislike about the product?
One limitation I’ve noticed is the mind mapping functionality. Compared to competitors like Whimsical, Lucid’s mind map tool lacks a flexible, tree-structured design, making complex hierarchies harder to visualize. Additionally, as a product manager, tighter integration with tools like Jira would be immensely helpful for transferring plans into actionable tasks. Native Jira integration would help bridge the gap from ideation to execution more efficiently.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps streamline and clarify the early stages of product management by enabling rapid diagramming, mind mapping, and the creation of low-fidelity wireframes. It solves the challenge of turning abstract ideas into structured visual flows, making it easier to communicate concepts to stakeholders across teams. The platform's flexibility allows me to pick up where I left off, assign tasks to team members, and collaborate in real time. This saves significant time, reduces back-and-forth, and accelerates the move from ideation to execution especially useful in fast-paced, cross-functional product environments.